12763 comments found.
hi team xtemos i can’t hide Breadcrumbs on demo pills https://prnt.sc/7pqZ9m8mJRbH Even after disabling it from theme setting https://prnt.sc/2WbbEYAjoljx problem Breadcrumbs in the all pages
Hello,
Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.
If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.
We look forward to assisting you on our support forum.
Best regards
HI ! Text next to copyrights not aline center to <1024px ? What can i do ? I deactivate the third party plugins
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi,
I have a few pre-sale questions:
1. Does updating your theme have any additional costs?
2. Does the regular license include website backups?
3. I use the following plugins: Post SMTP, YITH WooCommerce Checkout Manager, Fish and Ships, and WooCommerce Multilocations. Are these compatible with your theme?
4. I use Culqi for payment processing, which is only PHP and JavaScript code. Could this cause any issues with your theme?
Thank you.
Hi,
Thank you for your interest in the WoodMart theme. Here are the answers to your questions:
1. No, theme updates are free of charge.
2. The regular license does not include website backups by default. You would need to use a separate backup solution or plugin for this functionality.
3. Yes, these plugins should work without any problems with the WoodMart theme.
4. We haven’t tested the Culqi payment processing specifically with our theme. However, since it’s based on standard PHP and JavaScript, it should generally work without issues. We recommend testing it in a staging environment first to ensure compatibility.
If you have any more questions, feel free to ask!
Best regards
Hi. I am considering buying this.
Can you tell me if it’s suitable for a site where different vendors put on their products to sell?
They won’t sell for money but instead receive tokens/credits to us to buy other people’s products.
Is this possible with your site, even if I need plug ins to do this and if so which ones?
Many thanks
Hi,
Thank you for contacting us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Our theme does not, by default, include such functionality. However, WoodMart is compatible with the most popular multivendor plugins, so you can build the website you need with our theme.
Kind Regards
Hi, when I change the settings in Theme Settings -> Single Product -> Gallery, the settings are not applied. The Woodmart theme is updated to the latest version and I am using a child theme. Do you have any suggestions on why this is happening? Thank you very much!
Hello,
Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.
If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click “Register” and enter your details along with your purchase code.
Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.
We look forward to helping you on our support forum.
Best regards
Hi,
Does the Google Map element (Elementor) use the Polyfill.io library?
I get this [Security Alert] from ‘console.cloud.google.com’: https://drive.google.com/file/d/1UR6fzzLyI4lOTncBJ6aSZUtMKHmTqFQG/view?usp=sharing
Please, let me know. Thanks
Hello,
No, we never used `polyfill.io` JS scripts in our theme, so there is nothing to update here.
Kind Regards
Hi, how can I show currency based on selected country? Is there any demo for it? And is there any documentation for it?
Hi,
To show currency based on the selected country, you can use a currency switcher plugin compatible with our WoodMart theme. Unfortunately, we don’t have a demo specifically for this feature, but it can be easily implemented with the right plugin.
For documentation, you can refer to the plugin’s support and documentation. One popular option is the WooCommerce Multi-Currency plugin, which provides detailed instructions on setting up and using the currency switcher.
If you have any more questions or need further assistance, feel free to ask.
Kind regards
Hi, I built two different websites wiht your theme, one with WP Bakery and one with Elementor. In the one built with WP Bakery I can create a page with WP tag element in order to display every product tag in the page: how can reach the same result with elementor? Thanks a lot for any help you can provide.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
ok, thank you! 
Hello Team, At checkout page why my container width size showing smaller than other pages? https://fabulousnails.in/checkout/ please check this page, also compare with other pages..checkout page width is smaller than other page..please give me solution
Hello,
Thank you for reaching out to us. To resolve the issue with the container width on your checkout page, please ensure that you have updated your theme to the latest version. It seems that the container width for the checkout page might be set differently in your theme settings preset.
Best regards
problem resolved..thank you so much..I’m using your theme from last 5 years…its a number one theme compare to other ecommerce theme..you have developed very clean code with awesome designs..
You are always welcome. Feel free to contact us if you have any further questions.
Hi,
I’m interested in getting Woodmart. So, I have a few pre-sale questions:
1- I read somewhere in these comments that Woodmart has a built-in Header Builder and Elementor can’t be used. But that answer for like in a comment posted 3 years ago. So, is this still the case that Elementor Header can’t be used in Woodmart?
2- I like the look of Furniture 2 template. It has a nice header. However, I have need for Megamenu. Is it possible to add a Megamenu to it?
3- Is Woodmart friendly with JetEngine plugin from Crocoblock?
Thanks!
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
1. Elementor plugin doesn’t have a header builder in the free version. That is why our header builder should be used instead.
2. You can build your mega menu dropdowns with Elementor on any prebuilt website.
3. We didn’t test our theme with this plugin but it should work without any issues.
Kind Regards
Hi,
Thanks for answering.
1. Elementor plugin doesn’t have a header builder in the free version. That is why our header builder should be used instead.
I may have to clarify that I have Elementor Pro. The reason, I’m a bit pressing on this is because I already have a few Elementor Headers that I’d bring over if I end up using Woodmart; I absolutely don’t want to have to do them from scratch.
2. You can build your mega menu dropdowns with Elementor on any prebuilt website.
Well, I must admit, this is a bit confusing. In the first question, you said that “our header builder should be used instead.” However, I can use Elementor for Megamenu? OK!
Any video on your YouTube channel covering Megamenu with Elementor in Woodmart?
Thanks!
Hello,
1. They should work well with our theme. But you will not be able to use our theme’s header builder’s elements there.
2. Yes, dropdowns can be built with the editor. You can find more information in our documentation. https://xtemos.com/docs-topic/create-mega-menu/
Kind Regards
Hello,
I found one place that cannot be translated in LOCO. It is located in “Off Canvas Product Tabs”, it is the “Close” button -> https://prnt.sc/bASv8wmF63Sx – https://prnt.sc/3EE_hjdR9q5p
Hello,
You can fix it by applying patch #575809. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Hello,
Thank you, excellent support, after applying the patch the button is already translated.
You are always welcome. Feel free to contact us if you have any further questions.
Hello,
Got extension for support but when I update:
Code can not be updated in the database
Any info on that ?
Thanks a lot.
nevermind, it did update after a few minutes (sorry for my impatience)
Good morning, I wanted to know when the new version 8.0 with gutenberg blocks will be released and also if the theme will be FSE. Thank you
Good morning,
Thank you for your interest in our upcoming updates. You can read about our plans for the Gutenberg update and our roadmap in our blog here https://xtemos.com/woodmart-8-0-alpha-gutenberg/
If you have any further questions, feel free to ask!
Best regards
Thanks for the answer, in your link i have not found if the theme will be Full size Editing. Please can you let me know ?
Currently, we don’t have plans to implement Full site editing.
hello my support had already expired hence I can’t submit any ticket to enquire on the support forum.
my instagram was previously successfully connected via the API method and it was working well for a very long time till recently it started showing an error: (#10) Application does not have permission for this action.
Hello,
Please contact us using the contact form on our profile page. Send us your purchase code and admin access so we can check the issue. https://themeforest.net/user/xtemos
Kind Regards
Hi, I’m trying to register a theme I bought on June 4th and it keeps telling me that the code is already in use. What should I do?
Hello,
Please send us your purchase code so we can check this for you. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello,
After the last update 7.5.1 the checkout page is wrong. The Order resume should be at the right but now it is shown below the ‘billing form’. Please take a look at this capture to see what I mean: https://drive.google.com/file/d/1MD_m87G-an9mMWqCUW0PZsY62EoOf2PP/view?usp=sharing How can I fix this? It was working fine before the update.
Hi,
Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.
We have answered your questions on our support forum. Please continue the conversation there.
Kind Regards
pre-sale questions :
1. What optimization plugins are there in this demo: https://woodmart.xtemos.com/organic-farm/2. I see in the source code in the images an optimization of image sizes like this
263×300.jpg 263w, https://woodmart.b-cdn.net/organic-farm/wp-content/uploads/sites/18/2023/09/farm-sour-cream-1-88×100.jpg 88w, https ://woodmart.b-cdn.net/organic-farm/wp-content/uploads/sites/18/2023/09/farm-sour-cream-1-430×491.jpg 430w, https://woodmart.b cdn.net/organic-farm/wp-content/uploads/sites/18/2023/09/farm-sour-cream-1-150×171.jpg 150w” sizes=”(max-width: 700px) 100vw, 700px” />
Is this a default theme or a 3rd party plugin that I will need to install if I purchase the theme? if so which one
3. Photo gallery – is there a option of grid on desktop and slider on mobile for photo gallery?
I mean an image grid that looks something like this to be on product page:
https://theadventurepeople.com/tour/alaska-discovery-8-days/11%7C150401%7CSASOHi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
1. We use WP Rocket plugin on all our demo websites.
2. srcsets are a part of the WordPress core functionality.
3. There is no such option for the product images gallery in our theme.
Kind Regards
Dear all. I have a php 404 error when i will edit my startpage on backend. I found some widget fault in the theme with query monitor. I tryed also another standard theme. But same thing. I contacted my hosting and the say it’s the theme and widget. So i can not enter backend anymore. See printscreen: https://prnt.sc/fEiyDnXgrGUq and: https://prnt.sc/A3h0x7JZzmfy
Also i discoverd an empty cart on the right side, while it is filled and can not go to cart. And can i use php 8.2 version?
Emty cart is solved, a plugin called disable bloat was the issue
Hello,
Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.
If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.
We look forward to assisting you on our support forum.
Best regards
Hi, The problems is solved somehow, everything is working fine again. But one of my questions was, can we usu PHP 8.1 0r 8.2 version? Thanks!
Yes, our theme is fully compatible with PHP 8.1 and 8.2.
Hello! My support has expired. I would like to add Bulgarian translation but I am not able to import it. My translation is 92% ready and it would be a waste of time to add it manually. Some of the members of WP Bulgaria Facebook group asked me to do that so it would be available to more people not only to WPBG Fb users group. How can I do that?
Hello,
Thank you very much for contacting us. Please upload the translation file to Google drive or similar service and send us a link using the contact form. We will update it on our website. https://themeforest.net/user/xtemosKind Regards
Thank You!
Can’t disable the promo popup I tried in theme settings but still shows up on first visit
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
