Hi,

Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.

Of course, our theme is fully compatible with Arabic language and RTL in general.

Kind Regards

We recommend you spend some time and check how it will be implemented. We are sure that you will love it This update will also include a lot of other useful features.

Anyway, WPBakery will still be supported as before.

I have already spent time to try and learn Elementor and I decided against it. Gutemberg freaked me out at once. Besides, Classic editor is something my clients can understand when I teach them how to use their websites. Mind you that most clients have little or no experience especially in Greece. I can understand that you have to be compatible with all builders but so far nothing compares to WP Bakery. I’m looking forward to the other features and please some new designs. I trust Woodmart and for years now it is the only theme I use not only for eshops but for corporate websites as well. So new fresh designs would be highly appreciated. Thank you!

Thank you for your valuable feedback. We understand the importance of having a builder that is user-friendly, especially for clients with little to no experience. We appreciate your trust in WoodMart and are glad to hear that it has been your go-to theme for both e-shops and corporate websites.

Rest assured, we are continuously working on new designs and features to enhance the WoodMart experience. Your input helps us to understand what our users need, and we are committed to delivering improvements that meet your expectations. Thank you for your continued support!

Hello,

Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.

To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.

To create a new topic on our support forum, please follow these steps:

1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.

2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.

3. Click “Submit” to post your question.

Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.

Thank you for your cooperation, and we look forward to hearing from you on the support forum.

Best regards

Hi,

No thank you, i would like an answer to my question please.

I can’t make a topic because the support is not active anymore, but i have not used the theme ever in the past.

So again, why is the site not fullscreen exactly like the demo and how can i fix this?

It can’t be that hard I assume as it’s a completely new wbsite and imported everything with succes.

When this is fixed i might buy or prolong the support, but not right now for this tiny issue.

Ray

Please send us your admin access so we can check your website configuration and help you. Use the contact form on our profile page here https://themeforest.net/user/xtemos

Hi!

Thank you for reaching out. You can create a topic on our support forum to receive help with your specific issues. Please make sure to use the “Private content” field to share any personal or website information securely. https://xtemos.com/forums/forum/woodmart-premium-template/

Looking forward to assisting you!

Best regards

Hello,

Thank you for reaching out about your issue with the WoodMart WordPress theme. To give you the best support, please create a topic on our support forum.

If you don’t have an account, you can easily create one using your purchase code from ThemeForest. Here’s how to do it:

Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/

Click “Register” and enter your details along with your purchase code. Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

After registering and logging in, please create a new topic in the relevant section and provide detailed information about your issue.

We look forward to assisting you on our support forum.

Best regards

Hello,

Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.

To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.

To create a new topic on our support forum, please follow these steps:

1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.

2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.

3. Click “Submit” to post your question.

Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.

Thank you for your cooperation, and we look forward to hearing from you on the support forum.

Best regards

Hi,

Thank you for your interest in the WoodMart theme. Here are the answers to your questions:

1. No, theme updates are free of charge.

2. The regular license does not include website backups by default. You would need to use a separate backup solution or plugin for this functionality.

3. Yes, these plugins should work without any problems with the WoodMart theme.

4. We haven’t tested the Culqi payment processing specifically with our theme. However, since it’s based on standard PHP and JavaScript, it should generally work without issues. We recommend testing it in a staging environment first to ensure compatibility.

If you have any more questions, feel free to ask!

Best regards

Hi,

Thank you for contacting us and considering our WoodMart theme for your projects. We’re here to provide any information you need.

Our theme does not, by default, include such functionality. However, WoodMart is compatible with the most popular multivendor plugins, so you can build the website you need with our theme.

Kind Regards

Hello,

Thank you for contacting us about your issue with the WoodMart WordPress theme. To ensure we can provide you with the best possible support, we kindly ask you to create a topic on our support forum.

If you don’t have an account yet, you can easily create one using your purchase code from ThemeForest. Here’s how:

Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/

Register for an account: Click “Register” and enter your details along with your purchase code.

Find your purchase code here: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

Once you’re registered and logged in, please create a new topic in the appropriate section and provide as much detail as possible about your issue.

We look forward to helping you on our support forum.

Best regards

Hello,

No, we never used `polyfill.io` JS scripts in our theme, so there is nothing to update here.

Kind Regards

Hi,

To show currency based on the selected country, you can use a currency switcher plugin compatible with our WoodMart theme. Unfortunately, we don’t have a demo specifically for this feature, but it can be easily implemented with the right plugin.

For documentation, you can refer to the plugin’s support and documentation. One popular option is the WooCommerce Multi-Currency plugin, which provides detailed instructions on setting up and using the currency switcher.

If you have any more questions or need further assistance, feel free to ask.

Kind regards

Hello,

Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.

If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:

Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/

Register for an account: Click on the “Register” button and enter your details along with your purchase code.

How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.

We look forward to assisting you on our support forum.

Best regards

ok, thank you!

Hello,

Thank you for reaching out to us. To resolve the issue with the container width on your checkout page, please ensure that you have updated your theme to the latest version. It seems that the container width for the checkout page might be set differently in your theme settings preset.

Best regards

problem resolved..thank you so much..I’m using your theme from last 5 years…its a number one theme compare to other ecommerce theme..you have developed very clean code with awesome designs..

You are always welcome. Feel free to contact us if you have any further questions.

Hello,

Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.

1. Elementor plugin doesn’t have a header builder in the free version. That is why our header builder should be used instead.

2. You can build your mega menu dropdowns with Elementor on any prebuilt website.

3. We didn’t test our theme with this plugin but it should work without any issues.

Kind Regards

Hi,

Thanks for answering.

1. Elementor plugin doesn’t have a header builder in the free version. That is why our header builder should be used instead.

I may have to clarify that I have Elementor Pro. The reason, I’m a bit pressing on this is because I already have a few Elementor Headers that I’d bring over if I end up using Woodmart; I absolutely don’t want to have to do them from scratch.

2. You can build your mega menu dropdowns with Elementor on any prebuilt website.

Well, I must admit, this is a bit confusing. In the first question, you said that “our header builder should be used instead.” However, I can use Elementor for Megamenu? OK!

Any video on your YouTube channel covering Megamenu with Elementor in Woodmart?

Thanks!

Hello,

1. They should work well with our theme. But you will not be able to use our theme’s header builder’s elements there.

2. Yes, dropdowns can be built with the editor. You can find more information in our documentation. https://xtemos.com/docs-topic/create-mega-menu/

Kind Regards

Hello,

You can fix it by applying patch #575809. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

Hello,

Thank you, excellent support, after applying the patch the button is already translated.

You are always welcome. Feel free to contact us if you have any further questions.

nevermind, it did update after a few minutes (sorry for my impatience)

Good morning,

Thank you for your interest in our upcoming updates. You can read about our plans for the Gutenberg update and our roadmap in our blog here https://xtemos.com/woodmart-8-0-alpha-gutenberg/

If you have any further questions, feel free to ask!

Best regards

Thanks for the answer, in your link i have not found if the theme will be Full size Editing. Please can you let me know ?

Currently, we don’t have plans to implement Full site editing.

Hello,

Please contact us using the contact form on our profile page. Send us your purchase code and admin access so we can check the issue. https://themeforest.net/user/xtemos

Kind Regards

Hello,

Please send us your purchase code so we can check this for you. Use the contact form on our profile page here https://themeforest.net/user/xtemos

Kind Regards

Hi,

Thank you for reaching out to us. We’re here to provide you with the best support possible for your WoodMart theme.

We have answered your questions on our support forum. Please continue the conversation there.

Kind Regards