Hello,

I purchased your theme, but after changing the theme, I noticed that Elementor is not functioning properly. I am unable to edit the footer and header, and everything has to be customized manually. This theme is too difficult for first-time users. I would like to request a refund.

Thank you.

Pre-purchase qustion. Hi, is the theme wpml compatible? We would like to use on Hungarian default website with 2 additional languages and we would like to use wpml for string translation and for uploading of the additional language versions Thank you very much.

Hello, your theme is so confusing. In demo 1 it has a tab that says “You are in the Kitchen”. This is a fresh new installation and says below “The tabs are working. Please note that you have to add a template to the library to be able to display it inside the tabs.”

Why don’t simply write there the steps to make it work? How can I guess what you are referring to?

Anyway, I discovered that you might be referring to editing the page with Elementor and choosing a template for that section. I did, but in the “Choose template” tab says “Please enter 1 or more characters” and I don’t know which one to write there. Why don’t you just make a dropdown list so we can test and try?

I started to write anything there until something came up. I selected one of the templates and saved it. Now the home page shows nothing because there are no products in the categories that the template imported. Why aren’t some products in the demo categories? Why do I have to do all these extra steps just to make the template work?

Then I opened 10 products so I moved them to the categories that the demo template is showing by default. But the categories of the demo do not exist! Because they were not created in the import of the theme.

i recently purchased this theme and it is not getting uploaded after raising support ticket they every time provide same solution which does not work

Hi, Recently I bought your theme, I found few bugs, Can you Please me to solve that:- 1. Footer in not editing: I change from your Theme Settings still not updating in the theme. 2. The content is loading when we scroll, can help me to off it, as it shows very slow. 3. What is the Logo image size that best fitted in your theme Home v4. Thank you in advance https://www.maharajabath.com

Hello, can you pls respond to ticket #3698510? Thank you!

4 days passed and no one looked my ticket???

Hello, I purchased this theme and have an open ticket that’s been unanswered for 6 days. Is everything ok? Ticket #3698510.

Hi, I want to make some portfolio for Kitify Portfolio object but I don’t find how…

Just purchased the theme! Looking for how/where to change menu color (default and hover)...thanks!

How easy is it to edit the header? Does the header “live” in a typical Elementor section entitled header in the left very nav? Specifically, I’d like to add a top header area similar to this: https://snipboard.io/GX5PxI.jpg

Pls let me know…thanks!

Hi,

Is it possible to overwrite files? I want to add something in the add to cart section and for most themes it is possible to copy the file with the same folder structure in the child-theme. Can we do that also with this theme?

Robert

Hi,

Also another question about the filters, how can I get the names in the URL instead of ID’s? Now the URL looks like: shop/?attra-color=58 But it’s SEO friendly when we have something like shop/?color=grey

Hopefully you can help us with that?

Regards,

Hi,

Can I have the product image to change when selecting a color?

Regards, Robert

No response to a work order from five days ago.

6 days ago I opened a ticket: PRIVATE TICKET #3680621 There is no reply

Where Is One Click Import Demo Data Files. Missing..

Hello, why does this page (https://www.disualagencia.com/diseno-de-impresos/) not appear in the same way that the store appears? (https://www.disualagencia.com/la-tienda /) how can I make the two be the same in the shop display list icons

Hi there,

Can I edit some elements of the product details? For example, show a “Contact for Quote” button instead of displaying the price.

How can I modify or personalize this part of the site https://www.disualagencia.com/la-tienda/