51 comments found.
Hi i Purchased your theme but i dont find the existing installation folders/Files inside
Thanks! We’ve responded to your support ticket. Please check there.
Best regards
please can you reply to my last post on ticket VYZC1BGE?
Apologies!
We haven’t received any support ticket related to the eDash Moodle theme.
Regards
I need your urgent help in fixing a bug.
Can you respond to my last post reply to ticket #O4GV8UI9?
Thanks! We’ve responded to your support ticket—please check it at your convenience.
Best regards
Thanks. But the button on mobile devices does not appear. Can you check?
Please respond urgently to my technical support ticket (#U9ITU56K).
I’ve been without an answer for more than 35 hours and I need your help.
Thanks!
Please check your submitted ticket. We have responded there.
Regards
Can you answer the 3 questions on my ticket (#SIMIVRS8)?
Thanks!
We have replied to your support tickets. Please check
Regards
It was not resolved. Please see my response to the ticket on your website
Hello, Is your theme multilingual? Can we have our website translated into multiple languages using your theme? Thank you!
Thank you for your interest! Yes, it supports multiple languages. However, you will need to set up your language manually, as not all text is automatically translated.
Feel free to reach out if you have any other questions.
Best regards
Hello, can this work with Yournotify SMTP? https://yournotify.com
Thanks for your interest! Yes, you can configure Moodle to work with Yournotify’s SMTP service for sending emails.
Feel free to reach out if you have any further questions.
Regards
Hello, Can you please tell how to replace course images and where the default images are stored? I want to replace, for example, the image you have given viz. courses-img22.jpg. Where it is located? Thanks!
Thanks! The image is being set from the course edit mode. Please navigate to the course edit page to update the course image.
If you need further assistance, please submit a support ticket through our ticketing system.
Here is the support system link: https://support.envytheme.com/
Best regards
When you are going to release the updated theme to be compatible with Moodle 4.5.1?
Hi,
Thanks for your query.
It is fully compatible with the latest version of Moodle, and you can confidently use the theme with the most recent Moodle release.
Best
Hi,
Just now I checked with Moodle 4.5.1. It is not compatible. For ex: the first Demo of eLearning School. It is not possible to configure the blocks as they are not visible. Same prob with other demos also. Pls have a look !
Thanks! To assist you with your queries, please submit a support ticket so our team can provide the assistance you need.
Here is the support system link: https://support.envytheme.com/.
Regards
Hi, I am running moodle on a docker bitnami image. I have managed to install the theme and blocks but how do i replicate the demo site shown on the samples? As the config files of the version i have are different i cant copy directly
Thanks! Please submit a support ticket so our team can assist you as expected. Here is the support system link: https://support.envytheme.com/.
Best Regards
eDash v2.5 Released on 16 October 2024! -------------------------------------- - Added: Theme Support Course Rating - Added: Course Card Category Name - Added: Course Card Enrolled Status Text - Added: Course Enrolled Text Change Option - Updated: Documentation - Fixed: Dashboard Sidebar Style Issue - Fixed: Undefined Variable Issue
Hi, I could not see Course progress status or details on the Course page. I could not see that in your documentation also. Is this option available in your theme?
Thanks for the message! The course card progress option is not available, but course enroll status option is available.
Best Regards
Hello this is prepurchase question for edash theme for my platform. My problem is that i already have a moodle platform with courses and a database.
regarding pages that demo shows. Is there any way to install the demo theme with my existing database in order to keep my courses and my data without a new database ?
Thank you for your message! You can indeed use this theme with your existing database.
To fully integrate the design elements, you’ll need to manually set up our blocks. This will ensure the theme’s design is properly reflected.
Regards
Great, so to clarify based on the document doing whats in the Existing installations sections and using the blocks manually is eonugh to get the theme design as shown in the demo? If yes i will be buying shortly after your reply thanks
Thanks! Yes, manual setup is enough to get the same design.
Regards
I bought this theme and because it caused me problems on the site, I contacted support twice a few days ago, but no one ever answers. I want to return it. The treatment is bad.
Apologies for the inconvenience! Please allow us some time we are checking your ticket and will reply as soon as possible.
Regards
ok
Hi, does this theme only support Stripe and Paypal as payment methods? Isn’t there another payment methods supported other than the two?
Thanks for the message! Please check this link to get the supported payment gateways for Moodle https://moodle.org/plugins/browse.php?list=category&id=80
Regards
Hi again, all the pages in https://docs.envytheme.com/envydoc/edash-moodle-theme-documentation/ are blocked by a modal that makes no sense, please get rid of it..
Thanks for the message! The doc is loading well when we check, please share some details including a screenshot so we can look into this.
You can use our support system to submit your queries.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi, in the page of edash the
Student Login Credentials Username: edash-student
Password: eDash_student1@
does not work.. i can not see the course
can you help me with this? because it does nor work.,
Thanks for the message! Please now it’s working well. For any other queries, let’s submit a ticket on the EnvyTheme Support System so our support team can process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
After installed the theme on clean moodle instance, how to populate the pages for example like here: https://edash-moodle.envytheme.com/ Thanks
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
2024-5-4号，提交了工单，售后无人回复，请尽快处理
Thanks for the message! We are checking your ticket and will reply as soon as possible.
Best Regards
现在版本支持Moodle4.4吗
Thanks! We didn’t yet release Moodle v4.4, but will try to release as soon as possible.
Best
How are pages constructed? By adding custom blocks in a visual format, without using code?
Thanks for the message! Yes, blocks are made to be used visually without touching source code.
Best Regards
Good afternoon, night or day. I had a question: is this template also available in Spanish? Also, I would like to know how I can install it in Moodle. Would it install like the free Moodle templates or do you have to follow other steps, such as going to Site Administration -> Extensions -> Plugin Installer? And does it work for Moodle version 4.1 and 4.3?
Thanks for the message! Yes, you can use it with the Spanish language.
Please follow the item doc to get the installation process https://docs.envytheme.com/envydoc/edash-moodle-theme-documentation/welcome-to-edash-moodle-theme/
Also the item is compatible with Moodle v4.3
Best Regards
