30 comments found.
Hi, is there any snippet code for a radio buttons in a contact form? I tried, but its alignment is bad. 
Hi hykim0324! Please contact our support team at https://support.acrothemes.com , they will assist you on how to add it. Thanks!
I try to register, but I got “Cant Verify Purchase Code” any email?
Hi, Please send your request at support @ themesindustry.com alongside your purchase code. Thanks!
Hi! 1) Is there a way to play an .mp4 or any other video file in a fancybox gallery? 2) Is there way to play a video file on the front page slider? I have not seen a video play in any of your demo templates. Thank you in advance for both answers
Hi Serkalk1, Please contact our support team at https://support.acrothemes.com they will help you for any issues. Thanks!
I cannot find the Package/HTML Folder. the only 2 folders I got when I downloaded this was the main-files and Documentation.
All the files are included inside the main-file folder.
Alright thank you, I am using this preview on this page to choose a design I like instead of clicking them all one by one in localhost haha. Looks very good so far! Mobile responsive looks great too. Keep up the great work!
Thank you so much 
The package could not be installed. The theme is missing the style.css stylesheet.
I have checked online various solutions. But nothing work out for me.
I have only two folders in my zip theme. ‘ 1- Document 2- MainFile
I zipped the main file and trying to upload but this error is kept coming
The package could not be installed. The theme is missing the style.css stylesheet.
Please me, Thanks
Hello, You are trying to install this HTML5 template into WordPress. This is HTML5 template not a WordPress theme. Thanks!
Your support page will not accept my purchase code. Please rectify
(We cannot get the contact form working)
Please send us your files and purchase code at support @ themesindustry.com
Am I correct in understanding that all the editing on this HTML theme this has to be done at the code level? Just wondering, since my coding experience is limited….Thanks!
Hi, Yes if you need to make any changes in the content then you need to edit the files in code. Thanks!
Ok. Thanks so much for confirming.
Welcome
Do we have any version to support youtube video?
Hi, are you talking about youtube video in main slider or somewhere else?
I am trying to use the youtube video on main slide (video template). do we have any template to support youtube hosted video to use (instead of from drive – as that is taking too long to load the page)
Currently there is no such option but we can make this version for you, please contact our support at https://support.themesindustry.com
Hello, have you adjusted the theme so that it supports rtl ?
Hello, Not yet
Any easy way to implement captcha / recaptcha on the contact form? I tried to integrate recaptcha v2 with checkbox from the official documentation but it remains stuck on sending.
Please contact our support at http://support.themesindustry.com
I am trying to open a ticket on your support site but there seems to be an error with you mysql server. Error 500.
Hi again, There was a server issue, it is resolved now.
Ok, I have opened the ticket… Thanks!
Hi! I have a question, I want to use this template locally (not internet/hosting) will it work?
Hi, Yes It will work but the contact form will only work on the internet/hosting.
Awesome Design!
Thanks
Hello, where can i set email ( contact form ) ? Thank you.
Hi Patrick, You can set it in contact.php at line # 4.
i found it. :))) contact.php :))
I can’t key-in my problem in https://support.themesindustry.com/ticket/new What can I do?? how to delete table’s spacing? (http://vicky.bixone.com/ecoxx/index-interactive.html) be col-xs-4…. https://i.stack.imgur.com/Ohqf0.jpg
http://vicky.bixone.com/ecoxx/images/gallery-1/01.jpg
http://vicky.bixone.com/ecoxx/images/gallery-1/02.jpg
http://vicky.bixone.com/ecoxx/images/gallery-1/03.jpg
http://vicky.bixone.com/ecoxx/images/gallery-1/04.jpg
http://vicky.bixone.com/ecoxx/images/gallery-1/05.jpg
http://vicky.bixone.com/ecoxx/images/gallery-1/06.jpg
When I move the cursor to that picture, it will only show the 4 pictures rather than all pictures under 01 folder.
Hi Vicky2395, We have received your support ticket and our support staff will assist you shortly. Thanks!
Please provide your files as our support staff is waiting for the files since yesterday on support system.
Can I have a refund? I’m sorry I didn’t realize this was not Wordpress.
You can get a refund if you haven’t downloaded the files.
Hello, the theme looks great. Theres a way to avoid this massive form appearing at the beggining when the examples its opened? thank you
Hi Ricardo, Please contact our support at http://support.themesindustry.com
Hi, for the Slider Revolution portion for this sample page under #home http://themesindustry.com/html/wexim-2019/index-attractive.html
Is it possible to use a new image and adjust the wordings and positions without having the Slider revolution jquery visual editor addon?
Kindly advise.
Yes It is possible, please contact our support at http://support.themesindustry.com and provide all possible details.
where is contact.php file?
Hi, It is inside the download package. Please contact our support if you are having any problems. Regards
thank you so much for the nice template. i have a question regarding the contact form how can i contact the support?
Hi, You can contact the support here http://support.themesindustry.com
Hi I have purchased this theme, since it is not supported in wordpress, can i get refund or exchange with any of your other wordpress theme?
Hi, Yes you can get a refund if you haven’t downloaded the files. Thanks!
Hi, can guide me on how to apply for refund?
You can contact our support team at http://support.themesindustry.com if you haven’t downloaded the files yet.
Paykwik
