948 comments found.
HI I keep getting problems with my page. and the following message: Not all plugins have declared to follow Consent API guidelines. Please contact the developer.
penci-framework/penci-framework.php
penci-pennew-slider/penci-pennew-slider.php
penci-pennews-demo-importer/pennews-demo-importer.php
penci-pennews-migrator/penci-pennews-migrator.php
penci-pennews-recipe/penci-pennew-recipe.php
penci-pennews-review/penci-pennew-review.php
redirection/redirection.php
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hello, Today is 01/07/2024, is there going to be a security theme update anytime soon?
My wordfence WP security states that : “The Plugin “WPBakery Page Builder” has a security vulnerability. Issue Found June 20, 2024 7:17 am Critical”.
Thank you
Current Plugin Version: 7.4 Details: To protect your site from this vulnerability, the safest option is to deactivate and completely remove “WPBakery Page Builder” until a patched version is available. Get more information.(opens in new tab) Vulnerability Information: https://www.wordfence.com/threat-intel/vulnerabilities/id/34d21418-4faf-40bf-a960-79482a592722?source=plugin
Hi,
We’ve updated it on our plugins server very long time ago. You can update it on your website by following these steps:
1/ Go to Plugins > All Plugins and deactivate & delete the WPBakery Page Builder plugin.
2/ Then, go to Appearance > Install Plugins, re-install & activate the WPBakery Page Builder plugin. This will give you the latest version of the plugin.
Best Regards,
PenciDesign
Thank you
What is the difference between PenNews and Soledad besides the huge difference in sales ? I own a Soledad lic and a friend of mine owns one of these. Thanks -
Hi,
Thank you for your interest in our theme.
The differences between Soledad and PenNews lie in their designs and features. You can compare the two demos to see the differences in design. For features, you can compare the Description tab of each theme to see the specific differences.
Additionally, Soledad supports multiple methods for building the homepage (Customizer, Elementor, or WPBakery Page Builder), while PenNews only supports WPBakery Page Builder.
Best Regards,
PenciDesign
Thank You !
In my case, the Penci Framework plugin won’t install until version 6.6.7. It shows an error during installation. Now the home page doesn’t work. I can’t restore it.
Hi,
Please try to update the Penci Framework plugin again. We have just updated it on our plugin server.
Best Regards,
PenciDesign
Are you sure? My hosting support had to restore a copy of the entire site.
Yes, please try it again.
Best Regards,
PenciDesign
Hi there, I just wanted to update the Penci Framework Plugin to 6.67. But when I do it, the update workes well, but a message appears that the new Plugin has to be activated. And it is already activated. I couldn’t find a way to make it working and installed finally an old version of the Plugin (6.60). How can I solve this problem?
Hi,
Please try to update the Penci Framework plugin again. We have just updated it on our plugin server.
Best Regards,
PenciDesign
Thanks a lot for the fast help. Now it worked!
I get a message that WPBakery 7.7 needs to be updated as soon as possible due to security issues. When do you upload the updated plugin? Now install 7.6
Hi,
We’ve updated it on our plugins server. You can update it on your website by following these steps:
1/ Go to Plugins > All Plugins and deactivate & delete the WPBakery Page Builder plugin.
2/ Then, go to Appearance > Install Plugins, re-install & activate the WPBakery Page Builder plugin. This will give you the latest version of the plugin.
Best Regards,
PenciDesign
Perfect thank you very much. I’m trying to update Penci Framework to 6.6.7 but after the update it stays at 6.6.6
Hi,
Please try to update the Penci Framework plugin again. We have just updated it on our plugin server.
Best Regards,
PenciDesign
I deleted it and reinstalled it. It seems like the font on my site has gotten smaller (but I’m not sure if it’s due to the update). Where can I go to enlarge them?
We haven’t changed anything related to the font size in this version. Please check your site settings again or make sure you haven’t zoomed out in your browser.
Best Regards,
PenciDesign
“Your theme (PenNews) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Hi,
We’re working on the new update, which will be released in a few days. Please wait for it.
Best Regards,
PenciDesign
Thank you,
Is there going to be an update soon for WordPress 6.5.x? And will the vulnerabilities for WPBakery Page Builder be patched? Here’s the link to notice on the vulnerability in <=v.7.5. This just posted today (April 11) so you may be working on it as we speak. v.7.6 is patched. https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/js_composer-2. Thanks!
Hi,
1/ We’ve tested the theme with the latest version of WordPress 6.5.x and didn’t encounter any issues. Therefore, you can go ahead and update your WordPress to the latest version.
2/ We’ve also updated the latest version of WPBakery Page Builder. You can update this plugin by going to Plugins > All Plugins, then deactivate and delete the WPBakery Page Builder plugin. Afterward, go to Appearance > Install Plugins and reinstall the plugin. This will give you the latest version of WPBakery Page Builder.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
Just a question about the newest WP Version, is the Theme compatible with it? Or should i wait for an Theme Update before is Update WP?
Hi,
Yes, we’ve tested and confirmed that it’s working fine with the latest version of WordPress.
Best Regards,
PenciDesign
Yeh, thanks it looks like all is fine 
if no images found in a article then default image or logo show, how to setup ?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi,
Your theme look awsome but i am not seeing dark mode in demos. Does your theme has dark mode or are you planning to add? Definitely must buy with dark mode.
Thank you.
Hi,
Thank you for your interest in our theme.
Unfortunately, I’m not certain whether this feature will be added. However, we will consider adding it in future updates.
Best Regards,
PenciDesign
Is it possible to force amp for mobile and tablet?
Hi,
Unfortunately, the AMP plugin from PenNews doesn’t support this feature at the moment. We will consider adding it in future updates.
Best Regards,
PenciDesign
Ok please add it thanks
Hi all, this is an excellent theme. Are you planning to ad dark mode in the future?
Hi,
Thank you for loving our theme.
I’m not certain about this feature at the moment. However, I will inform our developers about it, and they will consider adding it in future updates.
Best Regards,
PenciDesign
after update to latest version my frontpage images not show why ? how to fix ?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hello In the Minimal Portfolio demo, can I switch images for videos, or does this template only allow images?
Hi,
Thank you for your interest in our theme.
Yes, that demo only supports displaying images. However, you can use the .gif image format here and embed videos on the detail page.
Best Regards,
PenciDesign
We’ve been long time customers. I went to add Penci slider to our site today and it’s not available in the WP Bakery modules. Has it been removed?
Hi,
Thank you for loving our theme so far.
No – it doesn’t. Please ensure that you have installed & activated the Penci Slider plugin via Appearance > Install Plugins.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
Hi, there seems to be an error on your demo page (https://pennews.pencidesign.net/pennews-sport-news2/) take a look at the header, it seems the main menu gets over the other images. Can you fix that?
Hi,
I don’t see any issues. Could you please send me a screenshot of the problem via our support forum or send us an email through our contact form (if you are unable to create a new ticket). And we will have a look at this.
Best Regards,
PenciDesign
Hi! Do you have a trial version of your theme? I want to test and buy.
Hi,
Thank you for your interest in our theme.
Unfortunately, we don’t have a trial version of the theme.
Best Regards,
PenciDesign
Couldn’t skip over the evil number? uggh (Update: PenNews Version 6.6.6)
Hi,
Thank you for your interest in our theme.
I don’t clear about your question, can you tell me more details about this?
Best Regards,
PenciDesign
I was just commenting on the version number, 666, it’s the mark of the beast, the devil’s number, satan. Normally all programmers skip over this number as do hotels and apartments skip over floor 13.
Hi,
If you’ve purchased our theme, we can assist you in changing this number if you wish. There’s no issue with that.
Best Regards,
PenciDesign
Great theme, but want to make I want to add paid subscription to make user view content based on subscription is it possible ?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
