877 comments found.
Hello, my website crashes when activate Thememove Addons for Elementor, i though the problem was with another plugin (i didn’t use another external than the theme gives me predeterminated) but the problem i found is with that plugin i mentioned above.
Regard Elementor, i have the latest version on Free and PRO plans. Wordprees 6.6.1 recently updated too. I found all the WPC plugins request me to update to the latest version too, but i can’t until you update the Minimog’s changelog.
Please, need update the theme package as soon as possible 
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards
Sorry, it was a temporary bug it seems. But exploring the plugins included in the theme, i saw that the USER PROFILE PICTURE is outdated, because the creator said that now is included as an add-on in their main plugin called “Profile Builder”, and that the plugin will not get future independent updates. The source of what was mentioned is here: https://www.cozmoslabs.com/docs/profile-builder/add-ons/user-profile-picture/
So, my queston is: Is it safe to continue using the plugin “User Profile Picture” without security or incompatibility risks?
Thanks in advance.
Regards
Hi, I have the last update 3.4.1 and the Hide out-of-stock variations item is not working properly, it does not show the blur or hide, just the message “out of stock”. Could you please take a look? Thank you in advance.
Hi there,
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Best regards.
Pre Sale Why is the Add to cart and checkout button on the sidecart on mobile phone not sticky at bottom? One has to scroll the side cart to find the add to cart button. I was waiting from past 6 months, that this would be fixed, but at last I have to inform you here
The scroll should only be for the cart line items , not the buttons. Full side cart is now scrolling. Due to this the buttons are not directly visible and customers could get confused
Please advise on this
I already use your theme on Shopify. But need for woocommerce now
Hi
This problem can be easily fixed with CSS. If you purchase MinimogWP, we will help you fix this issue.
Regards.
Hi, can´t update the WPC plugins since a few months ago, I have expired support but I don’t know if it’s something that happens to anyone else. Thanks
Hi thanks, it´s a multisite, I deactivate for the network and deactivate each plugin on principal site, updated and turn on again the plugins on principal site.
Thanks for the support. Best regards!!
Hello, how much ram and cpu do I need for about 50 products, but a very micro business with approx 1-5 people on my website per day. I currently have your shopify minimog, but looking to merge to woocommerce with your theme/
Hi
For a very small business with approximately 1-5 visitors per day and 50 products on your WordPress site using WooCommerce, you don’t need an exceptionally powerful server. Here are some general recommendations:
RAM: 2 GB
CPU: 1 CPU Core: For your traffic and size, a single CPU core should be sufficient. 2 CPU Cores: This provides a bit more headroom for better performance, especially during peak times or if you have more plugins.
Regards
Hola,
After the latest update, this shows up.
” Minimog requires Insight Swatches version 1.8.0 or greater.”
Can you shine some light on this issue, please?
Hi
This update fixes the issue of selected variant swatches label not showing on page load.
https://changelog.thememove.com/minimog-wp/Regards
Pre-sale question, on the cart page, added products do not have a button to remove them. How can I add an “X” for items added to the cart? Can it be done from Elementor?
Hello
On the Cart page, you can remove added products using the Remove button
https://prnt.sc/RAnE0n9jMmf0Regards
When I hover over a product image to zoom in like on Amazon, can we do the same on your theme? I checked all the demos and I can’t find it in the demo.
Hello
MinimogWP does not have this feature. MinimogWP uses LightGallery to view original product images.
Regards
Are You planning to Add this feature?
Hi We have no plans to add this feature yet.
the woocommerce product page seems to have a problem. the look and feel is affected and it says critical error https://buttermelt.in/product/buttermelt-ayurveda-dreamy-gift-hamper/
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
Regards
Hi,
I have a question, the only way to use demos with container structure is to use the “convert to container” Elementor button option after import the template?
Or maybe you guys will update your demos with native container structure In the near future?
Thank you. The theme is awesome.
Hi
We will consider and plan to do this.
Regards
Is this themes compatible with Digit plugin? Or any SMS login plugin?
Hi
We have not tested with the Digit plugin. However, if you use this plugin, create a support ticket, we can provide you with custom code to integrate it.
Regards
I am yet to buy this plugin, I just need to be sure it is possible because I need my customer to use Phone number to register instead of email in the login pop-up… If there is a way, kindly explain the possibilities
If you use the plugin’s phone number login, we can provide custom code to redirect to the plugin’s login page.
Hello, Can you please tell me how to change icons of mobile bottom menu https://ibb.co/gjm702w
Hello
You need custom code to do this.
Regards
Another bug with latest version please resolve, because my error log is 40MB+ after one day !!
[04-Jul-2024 10:49:45 UTC] PHP Warning: Undefined array key “swiper_dots_direction” in /home/public_html/wp-content/themes/minimog/elementor/widgets/carousel/carousel-base.php on line 1013
[04-Jul-2024 10:49:45 UTC] PHP Warning: Undefined array key “swiper_dots_horizontal_align” in /home/public_html/wp-content/themes/minimog/elementor/widgets/carousel/carousel-base.php on line 1014
[04-Jul-2024 10:52:26 UTC] PHP Warning: Undefined array key “swiper_dots_vertical_align” in /home/xhype/public_html/wp-content/themes/minimog/elementor/widgets/carousel/carousel-base.php on line 1015
Hi
We will fix this soon. Thank you for your comments.
How do I update these plugins? Everytime I click update it says no update available. https://share.zight.com/2Nu8pL9d
Hi Please deactivate these plugins before updating them.
Hi, there is a small bug after updating. In Elementor, product category banner, when you choose style 05 the image never fits right. All other styles work. Please fix
Hello,
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards
Hello, I just updated the theme and now the logo has a background, I don’t understand how can I remove it? The logo is transparent background png image: https://prnt.sc/S_2IpT52gG2w www.jewelsbyares.com
Hi! I’m interested in buying this theme, but I’ve noticed that the demos haven’t been loading consistently for a few days now. Sometimes they work, but other times I receive a 502 Bad Gateway error. This issue hasn’t been fixed yet, which makes me a bit skeptical about purchasing it.
Hi Tanasache
Thank you for your notification, there was a problem with our server. We will check and fix it soon.
Regards
Hi, I have created a custom header template but couldn’t find the menu in the Minimog widget. Are there any solutions to add the menu to the header template?
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
Regards
Since new version your theme has an URGENT issue.
The logo image file is being called 350,000 times in 24 hours over and over and over as a GET command.
The server process manager is running at 90% when you have dark and light image set in the theme. lsphp:/home/xhype/public_html/index.php calling to the logo file.
Please urgently check this your side as it is killing the server.
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 7465 “” “”
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 2618 ”-” “WordPress/6.5.4; https://xhype.co.uk"
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 7465 “” “”
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 2618 ”-” “WordPress/6.5.4; https://xhype.co.uk"
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 7465 “” “”
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 2618 ”-” “WordPress/6.5.4; https://xhype.co.uk"
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 7465 “” “”
185.99.252.93 – - [20/Jun/2024:09:43:28 +0100] “GET /wp-content/uploads/2024/02/Xhype-vip.svg HTTP/1.1” 200 2618
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards
Have sent email marked as !Important please review this there ASAP as the logo files is hitting out server thousands of times an hour on going
There is a phishing alert when logging to wp-admin: “We’ve blocked a threat URL:Phishing on https://api.thememove.com/ dashboard/assets/images/move_addons_preview.jpg from being downloaded.” what do you suggest to get rid of it?
Hello
Don’t worry, this is just a photo link. Please ignore it, we will remove this image link in the next version.
