59 comments found.
Hi, before deciding to buy it, may I add menu https://demo.gloriathemes.com/bouffe/demo/menu-grid/ appear at home page https://demo.gloriathemes.com/bouffe/demo/home-bakery-candy-shop/
Hi hunggodi,
Yes, absolutely — you can display the menu grid section from
Menu Grid Demo
directly on the home page layout, including the Bakery/Candy Shop demo.
Since the theme is fully Elementor-based, you can simply insert the Menu Grid template or widget into any page and customize its position as needed.
Best regards,
Gloria Themes Team
gloriathemes.com |
Help Center |
Support |
Hire Us
is there any figma file for this beautiful theme?
Hi jahshwa,
Thanks for your kind words about Bouffe!
We don’t have a Figma file available, but we do provide the PSD design files for the theme. Please open a support ticket, and our team will share the PSD files with you directly.
️ https://support.gloriathemes.com/
Best regards,
Gloria Themes Team
gloriathemes.com | Help Center | Support
I submitted a ticket yesterday morning. I haven’t received an answer yet. Can you take a look?
Hi roxib333,
Thanks for your message. I’ve checked, and your ticket (#33395) has already been responded to. Please check your inbox or log in to our support system to view the response.
Let us know if you need any further assistance!
Best regards,
Gloria Themes Team
gloriathemes.com | Help Center | Support
Theme updated last month and now our site is down with an error code.. Dwindled it down to the theme update. Of course when I go to the support to enter a ticket, our support was expired last month. Anyone else get help with the theme update?
Hi mckennapoole12,
Sorry to hear you’re experiencing an issue after the theme update. To properly investigate the problem and assist you in resolving it, you’ll need to renew your support.
Support renewal is required as per Envato’s policy, ensuring that we can provide continuous assistance, updates, and improvements. Once renewed, you can submit a support ticket, and our team will be happy to check your site and identify the issue.
You can renew your support here:
https://themeforest.net/downloads
After renewing, please open a ticket here:
https://support.gloriathemes.com/
We’ll be happy to help once you’ve submitted your request!
Best regards,
Gloria Themes Team
gloriathemes.com | Help Center | Support
Bonjour, Je viens d’acheter le theme et lors de l’upload du demo, le contenu ne mets pas correctement plusieurs pages missing
Hi hichamismaili00,
Thank you for reaching out. To assist you more quickly and effectively, we kindly ask you to create a support ticket. Our technical team will get in touch with you as soon as possible to resolve your issue.
Please click the link below to create a support ticket:
https://support.gloriathemes.com/
Also, please write your message in English so that we can assist you more efficiently.
We are here to help with any questions or needs you may have!
Best regards,
Gloria Themes Team
gloriathemes.com | Help Center | Support
I have recently done the theme update and had nothing but issues, my coder is asking me where we can get the bouffe core with all the plugins.
If you could point me in the right direction, i would be grateful.
Simon
Hello,
Thank you for reaching out to us. To assist you more quickly and effectively, we kindly ask you to create a support ticket. Our technical team will get in touch with you as soon as possible to resolve your issue.
Please click the link below to create a support ticket: https://support.gloriathemes.com/ Note: If your support period has expired, you will need to renew your support to receive assistance. You can renew your support by visiting the following link: https://themeforest.net/downloads We are here to help with any questions or needs you may have.
Best regards, Gloria Themes
Hello, After updating the Elementor plugin, a critical error occurs. The website’s backend works correctly, but when, for example, the Home Page is accessed, the mentioned critical error appears.
/home/users/ucztanatalerzu/public_html/wp-content/plugins/bouffe-core/elementor/widgets/heading.php on line 184
PHP and WordPress have been updated to the latest version. Please update the Bouffe Core plugin, as it is not compatible with the latest version of Elementor. Thank you.
Hello,
Thank you for reaching out to us. To assist you more quickly and effectively, we kindly ask you to create a support ticket. Our technical team will get in touch with you as soon as possible to resolve your issue.
Please click the link below to create a support ticket: https://support.gloriathemes.com/ Note: If your support period has expired, you will need to renew your support to receive assistance. You can renew your support by visiting the following link: https://themeforest.net/downloadsWe are here to help with any questions or needs you may have.
Best regards, Gloria Themes
bonjour, après importation du thème sur wordpress en suivant les étapes de la documentation, je n’ai aucune demo présenté sur le site lors de l’achat. Merci de m’indiquer rapidement comment importer les demo afin de pouvoir personnaliser le site web. Le cas echeant, je vous demanderai le remboursement du thème car il ne correspond pas à ce qui est présenté au moment de l’achat, cela s’apparenterait donc a de la publicité mensongère.PS : impossible d’ecrire un message sur le support ce qui est très problématique Dans l’attente de votre retour rapide. Cordialement
Hello,
Thank you for reaching out, and we apologize for the inconvenience you’re experiencing.
To help you import the demo content successfully, please follow these steps:
1. Follow our detailed installation guide here: [https://gloriathemes.com/docs/bouffe/how-to-install-bouffe-via-wordpress/](https://gloriathemes.com/docs/bouffe/how-to-install-bouffe-via-wordpress/)
2. Ensure your hosting meets the necessary requirements for the theme: [https://gloriathemes.com/docs/bouffe/requirements/](https://gloriathemes.com/docs/bouffe/requirements/)
3. After installation, go to Bouffe > Setup Wizard and follow the prompts to import the demos.
If you still encounter issues, please open a support ticket via our portal: [https://support.gloriathemes.com/](https://support.gloriathemes.com/)
Should you experience any difficulty accessing the support portal, you can contact us directly here: [https://gloriathemes.com/contact/](https://gloriathemes.com/contact/)
We’re committed to ensuring you get the most out of your theme and will be happy to assist you further.
Thank you for your understanding.
Best regards, Gloria Themes Support Team
Bonjour,
j’ai suivi votre documentation à la lettre, cela ne fonctionne pas et je n’ai pas de temps a perdre. De plus le lien fournit pour votre support ne fonctionne pas tout comme votre support d’ailleurs car quand on souhaite ecrire un message sur votre support celui s’efface et il est impossible de rédiger un message, curieux… j’ai du envoyer une photo avec ma réclamation mais on me demande de le faire en anglais. Je doute que vous ne sachiez pas utiliser un outil de traduction. Bref, j’ai fais une demande de remboursement et je souhaite qu’elle soit traité dans les plus bref delais, j’estime avoir perdu assez de temps avec ce thème qui est mensonger et ne correspond en rien a ce que l’on vous présente sur thème forest. Dans l’attente de votre remboursement rapidement. Cordialement
Not all pages that the theme displays are imported, for example:
https://demo.gloriathemes.com/bouffe/demo/contact-3/ https://demo.gloriathemes.com/bouffe/demo/menu-classic/Support responses take 3 days and do not resolve the problem. I have had an error for 18 days and no solution is given
My ticket is: #31243
Hi,
When I checked, I see that your issue has been resolved in our ticket system. We are happy to hear that!
If you have any issues in the future, please open a ticket, we will be there for you! 
Best regards.
I raised a ticket still not reply, I have had this problem for 3 days, error activating the theme, I already sent a ticket and there is no response. Ticket #31241
Hi,
There was a problem with our support team. So I apologize for the delay. They will look into the delayed tickets today and provide premium support from today onwards.
Best regards.
Hello, the activation has been fixed, but the demo content does not load, it goes to 4% and returns to 0%, I responded to the same ticket and made a new one.
Our team will assist you via ticket.
Best regards.
Hi, please i have send an email for derister a serial key!
Kindest regards, Xrisxal2000
Hi,
Please send us an email from our profile page: https://themeforest.net/user/gloriathemes
Best regards.
I raised a ticket still not reply
Hi,
There was a problem with our support team. So I apologize for the delay. They will look into the delayed tickets today and provide premium support from today onwards.
Best regards.
I just bought the theme is it normal that the content of the pages is missing?and I can make customization using only the customizer and not elementor?thank you in advance
is it possibly because of the update of the wordpress website to 6.6x?
Hi,
Thank you for reaching out to us. To assist you more quickly and effectively, we kindly ask you to create a support ticket. Our technical team will get in touch with you as soon as possible to resolve your issue.
Please click the link below to create a support ticket: https://support.gloriathemes.com/We are here to help with any questions or needs you may have.
Best regards.
can it work without elementor?
Hi,
Page builder elements work with Elementor support. What do you want to do without Elementor?
Best regards.
Hello, I have one presale question for this great looking theme.
Is it possible to turn OFF the ORDER button? And buying feature? We just need menu with popup information.
Thank you and best ergards.
Hello,
Thank you!
Yes, you can turn all features on/off.
Best regards.
thank you. best regards
You!re welcome!
I have a problem with woocommerce product page, I used elmentor header and footer, it comes twice, why?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/
Best regards.
Hi in my website, the letter A in all part of the site is in bold. When I deactivate the Bouffe Theme Core plugin, it works correctly. I’ve update all plugin and the theme but I have still the problem. I tried to create a ticket in https://support.gloriathemes.com but the system won’t let me log in.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/You need to renew your support because your support is expired. You can renew your support from this link: https://themeforest.net/downloads
Best regards.
it’ not a problem of expired support. Your plugin does not work fine. And you have to fix it. I tried to create a ticket in https://support.gloriathemes.com but the system won’t let me log in.
The reason why you do not create a ticket in the support system is because your support period has expired.
There is no problem with the plugin. It works smoothly on our demo site and all our other customers.
You need to create a ticket so we can investigate the issue on your site.
Best regards.
Hello, I’ve been working perfectly with this template for a while but now I ran into a problem in Image Gallery that affects navigation in the mobile version. In the Carousel you can see the image that follows and it does not allow you to see the mobile menu. Thanks
Hi,
Please create a ticket. Because we need to check the problem on your website. Our technical team will be help you.
https://support.gloriathemes.com/You can renew your support from this link: https://themeforest.net/downloads
Best regards.
Hi, is there possibility to make a booking of the specific event? For example wine tasting? ((not table reservation as in restaurant))
Hi,
Yes, you can do this.
Best regards.
is there used some 3rd party plugin or?
You can use 3rd party plugin or contact form.
Best regards.
Hello,
I am writing on behalf of a user who has purchased your theme. One of the blog templates included in your theme is not available in the actual theme.
Here’s how:
The archive template number 6 here is not found in the original theme. https://demo.gloriathemes.com/bouffe/demo/blog-6/We had to use template number 3 closest to this template here, but we want to use the template included in the demo. How do we provide this?
Template #3: https://vietnamesefoodies.com/blog/
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
