33 comments found.
Hi, i previously activated my license for this theme on a diffrent domain that is not expired, how can i de-activate the license for that domain and add it to another one?, thanks
Hi there
If that domain is still using the same theme then you can login into that website and deactivate the license from Blokco => Welcome page.
In case the old website is not active now, then write an email to envato[at]imithemes.com with your purchase code and we can deactivate it from our end so that you can use the purchase code on a new website.
Thanks
I can’t register with Support (support.imithemes.com), it seems that they don’t accept my purchase serial number. Can you help me?
I noticed that in some places on the site/theme, when using the “grid” in teans, services, blog, instead of being side by side, an error occurs and one is below the other (see image).
I’ve already loaded the latest version (2.8) and it hasn’t been fixed. https://drive.google.com/drive/folders/1v2jz0hxeu66eEan8exD7HZvDVEyA9q1y?usp=sharingHi there
Please try registering with the Envato Login and it will pick your purchases by own https://support.imithemes.com/knowledgebase/how-to-register-for-ticket-system/
If the problem persists, please write an email to envato[at]imithemes.com and I will provide a manual account for you.
Thanks
Hello, I set transparent on “Header background color” but it doesn’t work. It remains white. Thanks
Hi there
Can you share your website’s URL for me to take a look?
Thanks
You need to select ‘Float’ for the header position option available at Theme Options => Header.
For more questions or concerns please open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
It’s works! Thanks!
Great! Thanks
‘VC Sections’ seems to go missing from this theme. Please can you advise how to reinstate this options to edit the ‘VC Sections’
Hi there
Seems to be working for me. Make sure that you are using the latest version of theme and blokco core plugin. For further assistance please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.
Thanks
Hi. Please can i use Elemntor to Edit the pages
Hi there
The theme is optimised for the WPBakery Page builder, however you can use Elementor to edit your pages as well. Just keep a note that the WPBakery elements needs to be inserted in Elementor block using their shortcodes.
Thanks
I am trying to import data from theme but its not importing correctly. I try lots of time. please solve this issue asap I have attached screenshots also below
https://www.awesomescreenshot.com/image/7410835?key=bc8bc2e09ff6994f3a244d18d159f4ce https://www.awesomescreenshot.com/image/7410838?key=82baf2b18a4df9b4a27e78047641c56fHi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check it for you.
Thanks
Hello,
I do know and understand that you are not offering support services to Envato market, however it could be a general issue, this is with regards to Eventer which comes prepackaged with the theme, i have noticed that whenever I activate this plugin all carousel objects got broken, I think there is a conflict between both scripts, so I wanted to know before buying the item here at ThemeForest, is this issue solved or not yet?
Hi there
Try disabling carousel script from Eventer => Settings
Thanks
Thank you, it worked 
Hi there! I’ve installed Demo Blockchain Consulting and the result is that neither the case studies is shown in your demo and our team are not working. Also, the fonts displayed change as you go throw the home page. The link is http://nasiba.es/ctb/ We need a solution a.s.a.p. Thank You
Hi there
We are taking care of this with you at the support ticket please keep in touch there.
Thanks
Blokco after update ther site cannot open with this Blokco. my Email: yves.520@gmail.com Please contact and help out thank you.
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.
Thanks
Parallax is not working on row background image. Please help
Hi there
Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check it for you.
Thanks
do you have the PSD template for the logo? i want to purchase the site and use that icon for my logo.
Hi there
You can get the logo icon’s ai, eps files from the support centre after your purchase.
Thanks
The theme is great and the support team has been excellent with fast response times! We purchased 1 year of support because we plan to use the site for the long term… great to know the support team is solid and we’re looking forward to the coming upgrades!
Thank your so much for your comment. We are glad you have used our theme for your project. Thanks
How to buy only “Blockchain Consulting” Theme ?
Hi there
There are 4 demos included in this single theme, once you activate theme you will find 4 demos in the demo installer. From which you can import any one of your choice.
Thanks
I only want one Demo ’ Blockchain Consulting’ of 4. Can I buy this ?
You can simple buy the theme and can import the “Blockchain Consulting” demo. Demos are built upon a single theme only. Thanks
Hi again,
I’ve created a custom post-type with “CPT UI” (https://tr.wordpress.org/plugins/custom-post-type-ui/)
1. I want to make it shown like https://demo1.imithemes.com/blokco/news-medium-thumbnails/ or https://demo1.imithemes.com/blokco/projects-grid-style-1/ How to manage that?
2. When I attempt to see an instance of that custom post type all I see is my homepage. How to change display style?
Thank you.
Hi there
1. For any new custom post types the look and feel of the list needs to be edited in order with the theme by using the HTML of the other post types. Create a support thread here: https://support.imithemes.com/forums/forum/wordpress-themes/blokco-wp/#new-post for further assistance on this.
2. By default all new custom post type single pages will use single.php and then index.php template of theme which needs to style accordingly
Thanks
Hello,
How to use lighbox for galleries and individual images in Blokco?
Thanks.
Hi there
Can you let me know which gallery you are using? WPBakery page builder one?
Thanks
Thank you, I solve my problem somehow.
ThT’s Great! Thanks
My demo import is not working. I have created a support ticket. please check and sort out the issue. Thanks.
@Seller: I have not received any update on my issue. I am not able to import demo data into my website. Have created support ticket. Kindly update. Thanks.
Hi there
I just checked your ticket was updated yesterday https://support.imithemes.com/forums/topic/demo-import-not-working-2/ Please follow up there with the support team.
Thanks
awesome theme however the revolution slider that comes pre-packaged is out of date and will not update to the newest version no matter how hard I try. This is for a client and I’m going bonkers because this little part is literally holding up everything.
Hi there
Please email me at envato[at]imithemes.com for the latest version of slider revolution plugin.
Thanks
hello please how can i input my whitepaper pdf into the whitepaper section, also how can i make a pop-up with my ether address appear when i click on buy coins. Am a newbee with no skills in building websites, i would be very happy if you can help
Hi there
For technical assistance please create a support thread here: https://support.imithemes.com/forums/forum/wordpress-themes/blokco-wp/#new-post
Thanks
Do you support any language plugin? If so, which plugin and do you have any tutorials to demonstrate the translation process?
Hi there
For static text strings translation I recommend Loco Translate plugin https://wordpress.org/plugins/loco-translate/
For documentation you can see this: https://localise.biz/wordpress/plugin/manual
Thanks
