44 comments found.
Hi, I just purchased your template and found out that it doesn’t include child-theme. Would it be possible to create one and send it to me?
Hello,
We sincerely apologize for any inconvenience this may have caused. To ensure prompt assistance, please submit your query through our support portal at https://support.peacefulqode.com Our team is committed to addressing your concerns swiftly and efficiently.
Thank you.
mega menu option available?
Hello,
This theme does not include a mega menu. also not include an inner page for the services section. If you require these features, you have the option to create an internal page. Additionally, we have included a single page for the blog and portfolio.
Thank you.
Single service page available in this theme?
Hello,
This theme does not include a mega menu. also not include an inner page for the services section. If you require these features, you have the option to create an internal page. Additionally, we have included a single page for the blog and portfolio.
Thank you.
I cannot seem to import any demo and your support page is down. Can you assist?
Hello, We apologize for any inconvenience caused and are dedicated to assisting you. Kindly email us your query along with the purchase code to either peacefulqode@gmail.com or peacefulthemes@gmail.com. Rest assured, our team will promptly attend to your needs. Thank you.
I was able to finally import but I cannot save the page. The update button in Elementor is not there. I get the following error:
Warning: Trying to access array offset on null in /home//www/sitename/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1621
Warning: Trying to access array offset on null in /home//www/sitename/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1623
if I disable your industrie Core plugin, then I get the update button back.This needs to be resolved asap.
Hello, Our team has responded to your email. Please check your inbox for our reply. Thank you.
We are unable to activate the theme on our site, I suspect because your website has been down for weeks. We have pending tickets there as well.
Hello bengiordano,
We sincerely apologize for any inconvenience caused by the issue with our support portal and licenser. We’re pleased to inform you that we are working on this issue. Threfore, if ypu have any query please free to ask on our email id peacefulqode@gmail.com. We are now fully operational and at your service as well as We appreciate your understanding.
Thankyou
Hello. Will you provide updates to the theme. I want to but extended support but need to make sure the theme will be updated to newest version of WordPress. Thanks!
Hello,
Our team is currently working on updating our new theme. We will provide the update as soon as possible. Thank you for your patience.
Thank you.
Hello, just letting you know as stated by others, import is not working and I’m really bummed you havent fixed this issue in months.
I get support is able to help us, which is appreciated, but the Theme should also work straight away. There should be no need for us to reach out for support, other than if something breaks. It is surprising to me its easier for you guys to fix each site manually than to fix the theme, have happy customers and live worry-less.
I need my theme up and running ASAP as this is an emergency gig for a customer. Hope you can help me out….
Just to be clear, this is not a rant or something, but a suggestion for improval. This is actually the second theme I purchase from you guys. Thanks.
Hello,
Don’t worry we are here to help you. Please ask your query to our support team https://support.peacefulqode.com/ Our team will surely help you.
Thank You.
Hi, please check my ticket #980007. Thx
Hello, alphako
Please Check Your ticket
Thank you
Does it support RTL
Hello,
You can ask any kind of query to the support team regarding theme. peacefulqode@gmail.com our team will surely help you.
Thank You
I Cannot import any Demo Content, I tried to write you an email, but I haven’t received a reply. I need to solve this problem as fast as possible, can you help me urgently?
Hello, Don’t worry our team will surely help you. Please check your mail our team has already responded to your email. Thank You.
Hi, I need a refund for this purchase urgently?
As nothing seems to work! It seems the last update on this theme was back in Feb 2021. We Cannot import any Demo Content, we cannot create any new pages as Elementor doesn’t seem to work either.
Hello, We have already replied to your ticket. Please check the ticket and co operate with the support team. They will surely help you. Thank You.
What ticket?
Why was my last comment removed?! I never opened a ticket with your support team yet you supplied Envato with false evidence of a ticket support that was with someone else and NOT ME!
Hello Sorry for the inconvenience. Please request a refund again from envato. Will provide you the refund ASAP. Thank you
hello, with the updates of wordpress, elementor and elementor pro, the core industries plugin does not work, do you have a theme update in progress?
Hello,
Don’t worry our team will surely help you. If you are facing any issues on our support portal(https://support.Peacefulqode.Com/) then don’t worry you can ask you query to our inbox at peacefulthemes@gmail.Com
Thank you.
No updates found!!
Hello,
We are already working on our next update and it will be released in end of the next week. In that update the WPML will be included.
Thank You.
The ‘One Click Demo Import’ nor working! It says
“There are no predefined import files available for this theme. Please upload the import files manually below.”
Need urgent solution for this.
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
i sent a ticket, thanks.
I have a problem with the last elementor version. I have installed elementor 3.6.1 and the web was off. I have reinstalled elementor 3.5 and the web is working but the theme options has disappeared and the colors has changed. What can i do?
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal Https://support.peacefulqode.com/
Thank You
The ‘One Click Demo Import’ also doesn’t work!
“There are no predefined import files available for this theme. Please upload the import files manually below.”
When trying to use manual import, the whole site breaks on the front and does not work.
Please help to install Demo.
hello
no worry’s we are here to help you
please send your query to support portal https://support.peacefulqode.com/thank you
Hi, why Product page showing as a blog post?How can I fix it?
Hello, sanazr
please send your consent to support portal our team will assist you https://peacefulqode.ticksy.com/
Thank you
I have a problem with the Arabic language
Hello
please send your consent to support portal our team will assist you https://peacefulqode.ticksy.com/
Thank you
Do you have the HTML version of this theme instead of Wordpress? Am looking to buy just the HTML version
Hello
right Now HTML version not available . But in next few week html version available.
Thank you
Please let me know whenever it is made available. Thanks
Hi, Is it possible to buy a project of this page in psd file?
Hello
Yes we provide psd files
please send your query in support email peacefulthemes@gmail.com
thank you
