33 comments found.
Is there a random sorting option available in the shop product listing? Also, is it possible to set a 4-items-per-row masonry (waterfall) layout for display?
Hi there, Thank you for your interest. Yes, the shop supports multiple sorting options, and you can enable random product sorting if needed. You can also set a 4-items-per-row layout using the theme/page builder options.
Feel free to let us know if you need help setting it up.
Hello, I need help with my theme license. I previously used the license key on a site I no longer have access to. I’d like to activate the theme on a new site, but the system says the license is already in use. Can you reset or unlink the old activation so I can use my license on the new installation?
Thank you.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon with this matter.
Thank you,
Rainbow-Themes Team
Hello, the demo theme import is not working, there is an “error code 500”. I sent a message to your support team but haven’t received any response. Could you please resolve my issue? Thank you
Hello
Thanks for your message and for opening a support ticket.
Sorry to hear you’re facing this issue! The “Error code 500” usually occurs due to limited PHP configurations on your hosting server (like low max_execution_time or memory_limit).
Our support team has already received your ticket and will get back to you shortly with a solution.
We truly appreciate your patience – Rainbow Themes Support Team
Despite the increase in your quotas, the import has failed. I paid €158 for your theme, and it is still not functional. If no solution is found, I will have to request a full refund for the purchased theme.
Please kindly review your ticket — our team responded three days ago with a detailed solution. We request you to check that response and follow the suggested steps.
Can I use it as a regular shopping mall, rather than an auction or coin system?
And is it possible to set the mobile version of the store page or category page to display two products per row?
I would like to purchase it if the above two functions are available. Do you have any discount coupons?
Hi,
We have already replied to your support ticket. Please check.
Regards
Greetings, I bought your theme last year, and now my site is asking me to activate theme with my item purchase code. I keep putting it in, but my site keeps timing out, and my site won’t reactivate on my website. Any thoughts on what may be happening? I am not sure I want to pay $129 to rebuy the theme to ask support why my theme is not working now.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon with this matter.
Thank you,
Rainbow-Themes Team
Hello, I would like to buy your theme, but how do you manage the multivendor shop with WooCommerce? Do you use a plugin like dokan with WooCommerce? Or is it a custom solution? Thanks
Hi,
Thank you for your interest in our theme!
Our theme does not have built-in support for the Dokan plugin, and we haven’t integrated it for multivendor functionality. However, for setting up a multivendor shop, we utilize a third-party premium plugin:
✨ Ultimate Auction for WooCommerce Pro ✨
This plugin enables advanced auction and multivendor capabilities, but please note that it needs to be purchased separately.
If you have any specific requirements or need further clarification, feel free to reach out. We’d be happy to assist you!
Best regards, Arnob Rabi Rainbow-Themes Support Team
That’s a shame! Have a nice day
Can anyone help us? #19910 we cant use a theme…
Hi nemo,
I believe our support team member has taken care of your issue. Thank you!
Best regards, Rafekul
Is there a way to preview what the product listing page or my account page for auctions looks like? Considering that we would be using this specifically for auction purposes, I would like to know if it has all the necessary features.
Hi nemo,
Thank you for your interest in Nuron – Multi Vendor Auctions & NFT WooCommerce Theme!
At the moment, we don’t have a login demo available for previewing the product listing or My Account page for auctions. However, the theme is built with one of the best auction plugins, ensuring you get all the necessary options for running auctions smoothly.
If you require additional advanced features, you can always upgrade to the pro version of the auction plugin, which will unlock even more functionalities. Let us know if you have any specific feature requirements—we’d be happy to guide you!
Best regards, Rafekul
Thank you for answer! We have purchased the theme.. Can someone check tix #19910
Thanks.
Can someone check we have an urgent issue..
Hi nemo,
I believe our support team member has taken care of your issue. Thank you!
Best regards, Rafekul
Hello
I would be tempted to buy this theme but it’s costly to say the least and the page speed insights speed is so bad. I already own 3 other multi-vendor websites that use WCFM Pro so I am well-seasoned with this plugin.
The price is way over the top and is there any way you can bring this down to a more competitive price? Maybe more people would buy it?
You quote blazing-fast page speed but in reality, I am scared to purchase at this price going by the PSI score.
Is there a CHANCE to set it up on a demo site to check speed using Cloudflare and WP-rocket which I use?
Regards
Graeme
By the way, I purchased Inbio today so I am a genuine buyer with genuine interest but not at 129 bucks and only 45 sales in a little over 14 months
Would appreciate your constructive feedback
Hi Graeme,
Thank you for reaching out and sharing your thoughts. We truly appreciate your interest in our theme and your support as a genuine buyer—it means a lot to us!
We aim to deliver high-quality themes with exceptional design and functionality, and after sales services which is why our pricing reflects the value and effort we put into our work. We understand your concerns about page speed and want to assure you that with optimization tools like WP Rocket and Cloudflare, you can significantly improve the performance of the theme.
At this moment, we don’t have a dedicated test site available for performance testing, but based on your expertise with WCFM Pro and the tools you’re using, we’re confident you’ll achieve much better results.
To make the decision easier for you, we’d like to offer a discounted price of $99 for now. Please let us know if this works for you—we’d love to have you onboard as a valued customer!
Looking forward to your reply.
Best regards, BM Rafekul Islam Rainbow-Themes
Thank you for the speedy reply my friend,
I will give it some thought and come back to you tomorrow with a definite answer.
Appreciate the feedback
Thank you for your kind response. Take your time, and feel free to reach out whenever you’re ready. If you have any further questions in the meantime, don’t hesitate to ask—we’re here to help.
You’re always welcome!
Bought 3 hours ago, can not activate the license! no response from support! could someone help on that?
Thank you for reaching out and sorry for any inconvenience caused! Could you please provide us with your support ticket ID? This will help us quickly analyze and address your issue.
Please note that our average response time is within 24 hours, so we kindly ask for your patience while our support team reviews and resolves your query. Rest assured, we are here to assist you. Looking forward to your ticket ID!
Thank you
The ticket ID – #18476
Thanks for quick replay. waiting for solving the problem ASAP. Thanks
One of our support team members replied to your ticket so please check your ticket.
Thank you
Hi again, I’m not trying to pissed you all up. I bought this theme within 3 minutes, and activation of the license takes almost 3 days 
I very like, I want to change my site on this theme and please help me with that.
thanks
Hi kotebegiashvili,
Thank you for your patience, and we sincerely apologize for the inconvenience caused. Please note that our support team was unavailable during the weekend (Friday and Saturday), which may have delayed the resolution of your issue.
One of our support team members has already replied to your ticket. Kindly provide the necessary information there so we can resolve the issue as quickly as possible.
Thank you for your understanding and support!
Best regards, Rainbow-Themes Support Team
the quick and professional support. thanks for that! was unexpected issue with my IP. best team !
Hi kotebegiashvili,
We’re so glad we could resolve the issue for you! It’s always our goal to provide fast and professional support, and we’re happy we could assist in getting everything sorted. If you need any further help, feel free to reach out anytime.
Best regards, Arnob Rabi Rainbow-Themes Support Team
Hi, I would like to set this up for a heavy equipment auction and marketplace for dealerships and the general public. Is it possible to have a monthly fee for dealers to list equipment for sale. But have the auctions as a stand alone feature that will charge a fixed price for an auction listing and have a separate inventory for auctions that start on specific dates? Also is it possible to import from each dealer website daily to update the content on the marketplace Thanks
Dear Jacinta,
Thank you for your interest in the Nuron theme!
Here are the answers to your questions:
• Monthly Fees for Dealers: Yes, you can charge dealers a monthly fee to list equipment using compatible plugins like WCFM Marketplace or WC Vendors.
• Separate Auctions and Marketplace Features: The theme supports separate inventory for auctions with start dates and a fixed listing fee for auctions.
• Daily Import from Dealer Websites: While not built-in, this can be achieved with third-party plugins or custom development for CSV/XML imports or APIs.
The Nuron theme is highly customizable with Elementor, allowing you to modify menus and layouts to match your requirements. Please note, for advanced features like subscription management or automated imports, you may need to use the Pro versions of compatible plugins.
Let us know if you have more questions or need assistance!
Best regards, Support Team, Rainbow-Themes
Hi, Is it possible to have auctions in real time?
Hi @rabernet,
Thanks for reaching out! Yes, Nuron fully supports real-time auctions. You can set up live auction features, including countdown timers for bidding, to ensure an engaging, real-time experience. Additionally, you can manage key auction settings like item condition, opening price, bid increments, “Buy Now” pricing, and more. With Nuron’s flexible configuration, you can also set it up as a single or multi-vendor auction marketplace, ideal for real-time, competitive bidding environments.
Note: Some features may require the pro versions of certain plugins, which are not included with the theme. However, you can still create a fully functional auction site like our demo with the included free versions of these plugins.
If you have more questions about specific features or setup, feel free to ask!
Best, Nuron Support Team
Hi, Could you please provide more details on how the theme supports Multi Vendor functionality?
Does it allow visitors to post items and sell them via auctions, similar to eBay? How does the theme manage payments to sellers? Is there any documentation available regarding Multi Vendor management or related features?
Hi,
Thank you for your interest in our Nuron WordPress theme!
Our theme created with two powerful plugins that enable Multi-Vendor functionality and auction features:
WCFM Marketplace – Multivendor Marketplace for WooCommerce: This plugin allows you to create a robust Multi-Vendor marketplace where vendors can manage their products, set up auctions, and handle payments seamlessly. You can learn more and download it here: WCFM Marketplace – Multivendor Marketplace for WooCommerce.
Ultimate Auction Pro: If you’re looking to add auction functionality similar to eBay, this plugin is an excellent choice. It allows visitors to post items and sell them via auctions. More details can be found here: Ultimate Auction Pro.
Please note that these plugins’ Pro versions are not included with our theme package, but you can easily integrate them for enhanced functionality.
For more information on setting up and managing these features with our theme, you can refer to our theme documentation: Nuron Theme Documentation.
If you have any other questions or need further assistance, feel free to reach out. We’re here to help!
Best regards, Rainbow-Themes Team
Hi, i would like to know if its possible to get the website in multilanguage ? English French Spanish etc.. ?
Hi,
Thank you for your interest! Yes, it is possible to have the website in multiple languages such as English, French, Spanish, etc. To achieve this, you’ll need to use the WPML plugin, which is specifically designed for creating multilingual websites in WordPress.
If you have any further questions or need assistance with the setup, feel free to reach out.
Best regards, BM Rafekul Islam
Nice work! Presale questions please, I want it for an NFT marketplace:
1. What blockchains can be used?
2. When I select the vendor marketplace theme, how do the fees work, and how the site is earning?
3. Can I mint and sell an entire NFT collection? What wallets do you support?
Thank you
Hi there,
Thank you for your interest.
We have used NFT Maker plugin for that you can see the video for better understanding: https://youtu.be/V830p6DwnIw?si=Uw8GKRYu_vOp3EXP 1) Ethereum, Polygon, Binance Smart Chain, Celo and Harmony 2) we have used WCFM Marketplace for multivendor so you can see the commissions type: https://ps.w.org/wc-multivendor-marketplace/assets/screenshot-6.png?rev=1925332 3) No, the plugin cannot generate wallets, it just mints your NFTs to the addresses your users provide.
Thank you Rafekul
Thank you so much for your answers. Can I see a demo for the backend and user dashboard, please?
Hi there,
You are welcome
Sure, You can see dashboard screen here: https://prnt.sc/FS79Gz219YVl
also theme options here: https://prnt.sc/zCM38eYz1rQ9
Thank you
do you have pages with white background?
Hi there,
Thank you for contacting us and your interest.
Yes, we have a fullest of white color background, you can set globally white or dark mode and even you can switch on/off color switcher.
Please see the documents for better understanding: https://rainbowthemes.net/docs/nuron-wp/index.html#general-1
Thank you Rafekul
Hello, I am interested to buy auction theme I have many pre-purchased questions: 1- If any one add bid that will show immediately on the product page or we need to refresh the page to see new updates? 2- Dose the theme has live Notifications (Email, SMS, Push notification)? 3- If any one add bid, can you send to old bidders a notification “New bidder add higher bid”? 4- Do you support. hidden prices (if bids not reach this price cancel this bid)? 5- Can we make a trigger for count down (Ex: if we have bid last minute change count down to 3 minutes to avoid scammers)? Best Omar
Hi Omar,
Thank you for your interest and your question.
1) Yes, Live Bidding without page refresh 2) Yes, We have SMS Notification 3) Yes, Email notifications to bidders for placing bids 4) Yes, We have Silent Bidding options. 5) Yes, We have used this plugin for auction management, so you can see the all features here: https://wordpress.org/plugins/ultimate-auction/
Note: We have used the free version, if you find your options in the pro version you need to purchase the Pro version.
Thank you Rafekul
your plugin looks really great! does’nt it support Dokan?!
Thank you for your message. Unfortunately, Dokan is not currently supported. However, we have plans to add it in the near future.
Thank you
Hi, looking for Demos 1- Light mode. 2-RTL Mode. 3-Vendor dashboard
Hi there,
Yes, you can do that
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon with this matter.
Thank you,
Rainbow-Themes Team
I have no time to create a ticket. anyway
Sorry Sir,
1) All demos are Light mode ready. You can set globally white mode for the whole site.
2) RTL mode is coming soon
3) Vendor dashboard page ready for both dark and light screens.
Thank you
Hi. A couple more questions
1) Is it possible to have a marketplace that has all the digital items on the same site? Photos, Videos, ebooks, audio. And sell those on the same site?
2) Do you have an screenshots, or demo, of what the vendor’s page looks like? Sort of like their admin view of the items they have for sale, income, charts, etc.
thanks.
Hi there,
Thank you for contacting us and for your interest.
1) Yes, You can sell digital items. 2) Yes, You can see the screenshot here: https://prnt.sc/uTKoeNgHaa7N
Thank you
Thank you. Do you have a demo that has all of those items for sale all on one website that I can look at?
Hi there,
As you say there is no such demo but you can use any demo for that. You can see this demo: https://rainbowthemes.net/themes/nuron/books-and-comics/
Thank you
If you want you can take our custom support then we will create the demo for you as per your requirements.
