92 comments found.
Hello,
Is it possible to manage subscription packages by user role (e.g. normal users see only free packages, while agents see paid packages)? If yes, where can I modify this setting?
Hello,
The theme does not have that feature
But if you want, I can customize the theme for you
Best regards!
Any plans to change the map icon to price?
Hello,
The design of the theme does not have that feature
Best regards!
Yes I agree because I have this one.
Does it fully support Arabic and RTL?
When I changed the demo form to dir=”rtl” using the browser inspector, the homepage layout broke.
Hello,
The theme support RTL
You need to install RTL language to see it good
Hi there. I’m thinking of purchasing this theme, I wanted to find out, can you guys do custom features on request? I would pay of course. For example if I wanted to add a feature that wasn’t there on the site…could I pay you to add that feature?
The logins for agency works, but agent doesn’t work on the demo site
I have also registered as a ‘user’ because I want to see what I looks like on demo site.. any chance you can approve my account? It’s n.dhlamini@hotmail.com
Hello,
Yes, If you want to customize the theme, we can custom the theme for you
You try to check the demo again
Your theme has a compatibility issue with the WP Digits plugin, which is used for phone number registration. When a user creates an agent account through this plugin, they are assigned the ‘Agent’ role but are not correctly added to the agents section as an agent. Any idea to fix that?
Hello,
The theme is not compatible with that plugin.
You can go to Admin Panel > Properties > Settings > Register Settings to set Phone registration
Best regards!
The Item is not at all should be there in theme forest the out look of the website is so good to see but when you try to install so many errors are showing does not even worth 1 dollar for this there loaded with so many errors waste of time
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Showing something with so beautiful design and updating as very good theme with all the updates and support first of all the theme is loaded with errors who will sell this kind of items online showing something and selling something the theme has so many errors when you have so many errors you should not even make it live first of all, you People are just trying to make people fools
Hello,
The theme don’t have error. Maybe some settings of hosting or plugins give the problem
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hello, in the location field, is it possible for the customer to start typing the location they want and the system to show the location they are looking for?
When we click on location, all registered locations appear. Since there are so many, the customer wastes time searching.
Hello,
When you have more than 10 locations. It will show search location field
Where does the enquiry form go after submitting the form on a single property listing? I can’t see the leads/enquiries made in the agent dashboard.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hi, does the theme support XML feeds so agencies can import all listings they have in their database?
Thanks.
Hello,
Yes, You can use WP All Import plugin to import listings from XML or CSV file
can we link a user to user real time chat , if yes can you please tell me the best plug in to use , i was thinking “wise chat” or “Better Messages”. because i want to use your theme
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
it’s requesting a purchase code , i did not by it yet. i am coming to know if we can add some functions before i buy it “You need to enter the Envato Market purchase code you got for this product. That purchase code doesn’t seem to be in a valid format.”
those are the function i want to add I am intersted to add:
1) a chat plug in user to user based that will only work after a request message was sent to the owner of the real estate 2) I wan to add as well a badge system (Gold , Verified , premium etc) that we can see on the filter 3) I need to add language spoken (has to be added in the filter as well)
I also would like to know if i want to add other Ranges that looks like price range , example weight range, height range etc , is it possible? because i don;t like the design of the Square Feet and the Year Built range you have done ,
Hello,
You have to buy the theme to use and get support. Please don’t use null version of the theme
is WhizzChat a good plugin for your theme? and you will show me wish is not the null version to put
Hello,
Please contact author of that plugin. I don’t that plugin
Hi, after the latest update the theme won’t publish or save changes in the properties. Can you please release a fix because there are other people also complaining about the same issue.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
At the moment, I don’t have the purchase code, as my team members are unsure which account was used to download the theme. Since I am not requesting a new feature or anything additional, I kindly ask if you could please resolve this bug. I believe I am not the only one experiencing this issue, and without the ability to post and edit properties, the theme loses its purpose.
Hello,
Please buy the theme to use. Don’t use null version
Hi,
Please I’m unable to edit listing packages and prices, and moreover, the Theme Option according to your documentation isn’t showing up.
I have submitted a ticket, but no response yet from you, and it’s been 3 days now
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
how to customise package on template
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hello devs. I have a problem with the images upload in the /submit-property/ in Homez theme URL
The max files is only 5… i need to change it to 12 How do i do this.. i am not able to find any file related to this in the plugins folder
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Hi @Apus
I’m looking to purchasing your theme today 18/07/2024. I noticed some worrying comments however i also noticed you also developed the Homeo Theme which is not bad. I believe the Homez is the new updated version.
My Urgent Question
1.Can the submit property page be modified easily by me to include Price* Monthly Levy and Monthly Rates ?
2.Can the garage icon be easily add to front with the other 3 icons (beds, baths, sqft?
3.Where DOES THE EQUIRY form go after completing ? I’m worried because i don’t see the leads/enquiries made in the dashboard ? if one cannot see the leads made in the dashboard after payment then …please urgently help me.
4. Not a big deal but images should be able to be moved in order when uploaded.
5. Property Single Page – The Schedule A Tour keeps sticking as i scroll down on all designs except V5 – . V5 enquiry looks nice but with other designs can i change on my own easily ?
You can also email mafikahk@gmail.com soonest thanks
Please contact me regrading business proposal
Hello,
1. Yes, You can change it easy
2. You can change icons class for them
3. I don’t understand what you mean. Please let me know more details
4. Sorry, The theme does not have that feature
5. You can change it
Thank you for the immediate feedback.
3. Once potential buyer completes Equiry form from listed property – Does that lead appear in the Dashboard
Does the lead also get sent as email to agent / or person who made listing? can the leads acquired on each ad appear in the dashboard? can i see leads and esquires?
Hello,
What’s Equiry form? Please take some screenshots of it?
The Enquiry form – please advice if you can see the leads in dashboard and where the leads go – https://ibb.co/ZzJHccQ
Noted – Attached links will expire after 3 days.
Hello,
The theme only support send email contact form. You can send email contact for other user
If I need the dashboard with equiry will you update theme. What’s the cost if I want that
Hello,
The theme support private message.
It show in the dashboard > messages
Noted but if i require the below data on my dashboard – advice on cost you can also email me soonest thanks. i read some few comments you stated $15 an Hour for modification
https://ibb.co/bL6bGhp https://ibb.co/c1XpYGF https://ibb.co/4PjY23vI love the theme but its missing some info as discussed above which gives our competitor an advantage. some basic function on the dashboard
1. Leads (List of emails submitted on the ad including data like number name email ,message of potential buyer etc.
2. list of enquires made on the ad. This one is very important
I would love to share the link but in private.
Kind Regards Hans
Hello,
The theme does not have that feature
I see thank you. i guess you should include in next update. My question was can you modify it to my request?
can the feature be added
Sorry, The theme does not have it
Thank you.
Hi, When I try to log in, the page reloads but nothing happens. I am unable to log in.
Hello,
I have removed cache. Please check again
After following your suggestion, I was able to log in on the first attempt, but all subsequent login attempts have failed.
Hello,
You should login 1 time.
The cache does not allow you do it many times
Do u have an admin demo?
Hello,
Sorry, We can not provide admin demo
How many days return if not usable for us?
Hello,
We will return money for you if you can not use it
Hi,
After filling out and submitting the contact form widget, where can the agency account view the submitted inquiry details? Is it available on the agency dashboard or elsewhere?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
I would like to buy this theme, but your rating is low… all these problems been resolved?
Hello,
Yes, We have solved all problems.
Best regards!
Hello,
I hope this message finds you well. I am interested in purchasing this theme (Homez) from your collection as soon as possible, primarily for real estate listings. However, before proceeding, I need to confirm whether the theme supports online booking and reservation capabilities for houses, as well as the option for clients to pay online.
Could you please confirm if these features are available? If not, could you recommend another theme from your portfolio that includes these functionalities?
Thank you for your assistance.
Best regards, Carson Osoro.
Hello,
Sorry, The theme does not have that feature