877 comments found.
Hi, when will the issue of product image grid be fixed? they result in display errors even by disabling the swiper library as per the attached image
https://ibb.co/R3PcHfsHello
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
Hi, all of sudden I started to having issues with image sliders on all of my products.Looks like some other plugin updates has caused the issue. I tried this solution .tm-swiper .swiper-container { overflow: hidden;} as mentioned in previous comment but its also disabling other images.
Hello
Please disable Upgrade Swiper Library in Elementor > Settings > Features
https://prnt.sc/MPCyvvqRlg_ORegards,
Hi, I already disabled it. The issue is with vertical slider layout for images. I have enabled Horizontal layout for product images for the time being. Could you please correct it for vertical slider too?
Hello
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
Carousels have stopped working now on the latest elementor update. Please can you address this in the theme?
DEMO of broken carousel on product page
https://xhype.co.uk/products/passenger-car/engine-oil/gravity-drive-neo-a5-b5-5w-30-performance-motor-oil/?attribute_pa_size=4-litreI think i found the issue you need to add
.tm-swiper .swiper-container { overflow: hidden;}
Hello
Please disable Upgrade Swiper Library in Elementor > Settings > Features
https://prnt.sc/MPCyvvqRlg_ORegards,
Do You Have pre order type function in your theme like if my stock out of stock so user can see the pre order button then they can order
Hello
This feature is not available in MinimogWP theme. You need to use a 3rd party plugin to get this feature.
Regards,
Need Request a Quote Free plugin compatible with minimog theme i test some plugin but they not compatible with your theme
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
Regards
Hey, is there a masonry option for product grids now?
I see someone asked over 1 year ago already.
Hope it’s here!
Hi
MinimogWP doesn’t have masonry option for product grid yet.
Best regards,
Still no support for videos in slider. Videos are a basic feature now a days.
Hello
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
I don’t have an issue. By support I meant that the modern slider widget should have an option to have video as background, not just images.
Video is currently not supported in Modern Slider. You can use Container element to add video background.
Regards.
I want to import the demo data, but it seems to be broken
Hello
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
Guys,
advising people to buy your theme, got you many clients already.
The ‘slides’ widget is blanc on the frontend, it shows text and button but no images. Any idea how to fix this?
Hello
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
The category option on the left side of the header search bar only lists some of the product categories and does not show all of them.
Search bar in the header
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
Regards
My support has expired, please tell me how to deal with it, it seems that there is no option to set
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
Hi! I purchased 2 licenses, but I no longer have support, I hadn’t used them yet. I am currently using one on a staging site to customize it. The Elementor library for Minimog is not syncing and appears blank. Could you please let me know what I can do to resolve this? Thank you!
Hello
We will need to check to find out the cause of the problem. Since your support has expired, could you send an email to support@thememove.com? We will provide support via email. Don’t forget to provide your site’s admin credentials for faster help. Thank you!
Regards.
Hello, there is a topic that I was curious about before purchasing. Is it okay to delete the plugins that come with the theme that I don’t need? And where can I find a list of installed plugins?
Hi
You can delete plugins that you don’t need. Installed plugins you can see them in WordPress admin panel.
Regards.
I bought this theme because currency switcher is included but I have problems.
I have two currency and my base currency has Regular price and Sale price.
So If I see the shop and product in base currency I can see there is a discount badge that show discount percentage and also I can see the Regular price and sale price.
If I change the currency There is not a discount badge or any indication that there is a sale price. What that means is that If A user from a specific country visit my store and see their currency price on prıducts but he wont know if there is a sale.
Please help me to fix this. Thank you
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
Regards
Hello, automatic plugin update from Insight Core doesn’t work, no archive found.
Hi.
Please deactivate these plugins before updating them.
Regards
Hello, Bravo pour votre travail Pre-purchase question: I’d like to be able to do two things: - Pre-order: payment with order / delivery within several weeks - Pre-order personalization: choice of product dimensions before automatic price calculation Which plugins would you recommend I add? Thanks for your help
Hi arnolyon.
Thank you for your interest in MinimogWP. We have not tested any plugins that have the features you want so we have no advice for you at this time.
Regards
The slider in the main page, I see that in the demo its, different image showing up in mobile, its square. Where can I add this image that show up on mobile?
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
Regards
Hello! I have an issue at try to update some plugins of the theme, it show me the error message “The update package is not available.”
For example: WPC Product Bundles for WooCommerce (Premium)
Hope your help.
Hi.
Please deactivate these plugins before updating them.
Regards
There are two problems: 1. Home page slides, set the correct size image also can not be fully displayed. The image will be enlarged and cropped 2. Single page templates cannot be imported and loaded
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you.
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Regards
Click in the search box of the header will pop up the search popup, how to close the search popup
Hi This is a default feature of MinimogWP and there is no option to turn it off. Regards.
Hi there, I purchased this item but every time I try to update one of the bundled plugins that came with this theme, I get the following error: Update package not found.
My support has expired so I can not open a new ticket for this. Please advise why this happens. I also did raise it in my first support ticket but someone from the team updated the bundled plugins on our behalf instead of advising what the steps are to update it.
Hi.
Please deactivate these plugins before updating them.
https://changelog.thememove.com/minimog-wp/Regards
