206 comments found.
Good Day!
May I ask if it is possible to integrate Gcash and Paymaya as payment methods on WooCommerce?
Hi I am not sure about it
Good Day, I am having problem loading Elementor with the theme. My wordpress version is 6.7.1. Php version 8.1 Oitech 1.4 I got an email from wordpress that there is something wrong with Mascot Core plugin or maybe something else is a problem. Can you please assist
Please contact us with envato purchase key at:
Support WhatsApp: +8801998900100
Support Email: help.thememascot@gmail.com
I need support as my site says fatal error and elementor will not open to edit pages. I have tried disabling all plugins.
Please contact us with envato purchase key at:
Support WhatsApp: +8801998900100
Support Email: help.thememascot@gmail.com
Please contact us with envato purchase key at:
Support WhatsApp: +8801998900100
Support Email: help.thememascot@gmail.com
This theme is full of bugs… when I installed this nothing works when you update, I can’t update menus, logos and color schema… in addition to that when I enable maintenance it scream about all bugs and only the text part works, countdown etc does not work… and this is not even compatible with latest version of elemetor “3.26.0”, when you install it break the entire website…
I contacted support and they are asking to renew support when infact their theme is full of bugs…i’m not stuck in installation, but there is huge number of bugs. renewing support is as much as the new theme purchase from AVADA….I would rather pay for AVADA than renewing support …this team is scam…
You are wrong brother. Just follow below steps to overcome your issue:
1. Update the theme 2. Update mascot-core and mascot-core-oitech plugins 3. Goto Theme Options and press “Save Changes” 4. Clear browser cache twice and refresh the page
And that’s all. Hope it will help you to solve your issue. Also contact me personally to get free support from me at whatsapp: +8801750050088
Thanks
your asking me basic step to follow, there is no update on any of those, I have worked with wordpress before so those steps does not make sense… your theme have alot of bugs with latest wordpress and plug ins…. you need push update, and why I have to pay support when your theme is have bugs? every single comment here complain about bugs and you don’t push updates…
Hello, you will get official update within tomorrow. Please wait. Thanks
Two days in, There is still no update…
Hi, can you please disable and delete mascot-core plugin and then reinstall it again Appearance > Install Plugins.
Then let me know your issue. Thanks
I did everything, even reinstall wordpress still same issue, most of setting in theme option does not impact anything…
Please delete the plugin “mascot-core” and reinstall it again from Appearance>Install Plugins. It will fix your issue.
Please contact us with envato purchase key at:
Support WhatsApp: +8801998900100
Support Email: help.thememascot@gmail.com
Hi I have bought the OiTheme and I am trying to load Elementor but it keep stuck on Loading screen is there anything on your side need upgrading? My wordpress version is 6.7.1 and theme version is 1.4 and php version 7.4.3
Ragards
Please contact us with envato purchase key at:
Support WhatsApp: +8801998900100
Support Email: help.thememascot@gmail.com
Hello ,
My website menu bar not working in Desktop view, how to resolve issue
Please contact at
Support WhatsApp: +8801998900100
Author WhatsApp: +8801750050088
==================
Support Email: help.thememascot@gmail.com
Author Email: ismailcseku@gmail.com
Love the theme but its been a while since you provided an updated. It’s starting to cause critical issue. Please provide an update for wordpress 6.6.2
Please contact at
Support WhatsApp: +8801998900100
Author WhatsApp: +8801750050088
==================
Support Email: help.thememascot@gmail.com
Author Email: ismailcseku@gmail.com
How to get layout 14 dark, nothing works, it appears with white backgroun
Please contact at
Support WhatsApp: +8801998900100
Author WhatsApp: +8801750050088
==================
Support Email: help.thememascot@gmail.com
Author Email: ismailcseku@gmail.com
Since yestereday no one got in touche with me on whatsapp, how can I start reimbursment procedure ?
Hi, I have just replied you. Sorry for the late reply.
When trying to install the theme on WordPress version 6.5.2 when importing the oitech.zip file, the loading is interrupted and the message: The link you followed has expired, Please try again. I have tried more than once and it still shows the same thing. Could you help me why it shows this error?
Please contact at
Support WhatsApp: +8801998900100
Author WhatsApp: +8801750050088
==================
Support Email: help.thememascot@gmail.com
Author Email: ismailcseku@gmail.com
May i confirm if the importing of contents takes time? Currently, I’m importing the content of the WordPress theme but it already takes 20 minutes and I’m still not finished importing.
Please contact at Support WhatsApp: +8801998900100
Author WhatsApp: +8801750050088
hi , I just purchase the theme.
The documentation has every youtube video broken, give a shot to fix that please.
I want to hide this “topest” header with contact info that is show above the header but I cant do it and the documentation do not says how to do it . https://postimg.cc/kDSCs1V5
Can you help me ?
Please contact at
Support Email: help.thememascot@gmail.com Support WhatsApp: +8801998900100
My team will help you to resolve it.
Hello Purchase code 2f5cb67a-703f-4697-ae33-a09c524cb98a I know the license has long since expired but the theme can no longer be installed. Importing the demo content always reports “Import Failed”
How Can I download app landing pages?
Please contact at Author WhatsApp: +8801750050088
Hello, I could not find home sytle18 header I choosed home style18 but I could not changed header How can i find it?
Please send wp login access.
Hello, thanks for the theme, have a nice sales
Hi, the main demo contains all the home layouts.
I’m trying to replace the text in my main navigation bar with our company logo and I don’t see where to do that. Can you direct me?
www.sunpointit.com – it says SunPoint IT Solutions – SF Bay Area IT Support and I’d like to replace that text with a logo
Hi, sorry for late reply. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
hi my theme not working content not importing
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Hi,
I have a couple of things I am having trouble looking for if you could assist, it would be great.
1. how can I change the orange on the theme to the colour I want? like the Buttons, Products Page sections
2. where can I edit the back-to-top button like the colour, location and so on?
3. Is there a way I can add more than 6 Customer Logos on the logo slider?
4. How can I change the Scroller colour?
5. How can I remove pricing buy now, and add to cart as the products are only to showcase what we deal in
Thanks
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Hello, i have just update the theme version (2.3), but all button styles, and writes have changed !!! I use oitech child and i loose all options and styles it’s not normal
Please goto Theme Options and save the button only. Hope it will solve your issue. Thanks
Please goto Theme Options and press the save button only. Hope it will solve your issue. Thanks
ok thanks it’s good.
but on mobile, there is a bug, the menu doesn’t appear and it’s not header mobile that appeared
Can you answer me please thanks
Maybe you need my help. Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
hello, i sent you all. Can you answer me please thanks
Can you answer my mail please !! It’s urgent i sent all wp login
Hi, I am checking it
did you check it ? Did you fix the problem ?
Just replied you
I sent since many days mail to fix others problems can somebody answer me ?
we are checking it now
Did you fix the problem ?
Demo content cannot be imported. When trying to view demo from back-end this is what I receive on the loaded page… Not looking good!!!
https://kodesolution.com/2022/oitech/Fatal error: Uncaught ValueError: Unknown format specifier ” in /home/kodesolution/public_html/2022/oitech/wp-includes/class-wpdb.php:1756 Stack trace: #0 /home/kodesolution/public_html/2022/oitech/wp-includes/class-wpdb.php(1756): vsprintf(’\x00\x00\x00\x00SET NAMES ’...’, Array) #1 /home/kodesolution/public_html/2022/oitech/wp-includes/class-wpdb.php(931): wpdb->prepare(’\x00\x00\x00\x00SET NAMES ’...’, ‘utf8mb4’) #2 /home/kodesolution/public_html/2022/oitech/wp-includes/class-wpdb.php(2037): wpdb->set_charset(Object(mysqli)) #3 /home/kodesolution/public_html/2022/oitech/wp-includes/class-wpdb.php(767): wpdb->db_connect() #4 /home/kodesolution/public_html/2022/oitech/wp-includes/load.php(687): wpdb->__construct(‘kodesolution_wp…’, ‘q1Bm-p-7S1’, ‘kodesolution_wp…’, ‘localhost’) #5 /home/kodesolution/public_html/2022/oitech/wp-settings.php(131): require_wp_db() #6 /home/kodesolution/public_html/2022/oitech/wp-config.php(110): require_once(’/home/kodesolut…’) #7 /home/kodesolution/public_html/2022/oitech/wp-load.php(50): require_once(’/home/kodesolut…’) #8 /home/kodesolution/public_html/2022/oitech/wp-blog-header.php(13): require_once(’/home/kodesolut…’) #9 /home/kodesolution/public_html/2022/oitech/index.php(17): require(’/home/kodesolut…’) #10 {main} Next thrown in /home/kodesolution/public_html/2022/oitech/wp-includes/class-wpdb.php on line 1756
Please send wp login info at help.thememascot@gmail.com so that we can help you to resolve your issue
Thanks for you prompt response and assist.