12757 comments found.
Good day, I noticed that after the update. My single product page changed and now the “Product description” is no longer visible on the front site.
please kindly help.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
After Recent update and when new patches applied, zipcode/pincode field is gone from checkout page
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello! sir take respect.
Sir, how to change the settings Ex- https://ibb.co.com/tpP3shz
Please help. Regards!
OH! sorry i’ve found it thanks.
Hello Sir/Madam,
I intend to launch a bilingual website, with one of the languages being Persian. I would like to know if all the WoodMart demos support the Persian language. Does it support right-to-left (RTL) alignment? Can I install Persian fonts?
Best Regards.
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
Yes, WoodMart fully supports right-to-left (RTL) languages, including Persian. You can install Persian fonts and adjust the alignment to RTL. All the demos can be adapted to support Persian and other RTL languages.
Kind Regards
what is the optimal image size for products, to be visually equal in size and for store optimization? I am using handmade demo
Hello,
The optimal image size for products in the WoodMart Handmade demo is generally 800×1000 pixels, but it also depends on the layout of your website and how you want the images to appear. Some layouts may require different dimensions for the best visual consistency. We recommend adjusting the size individually to fit your design and layout preferences while keeping store optimization in mind.
Feel free to reach out if you need assistance in fine-tuning the settings!
Kind Regards
Thank you very much
how to turn on maintenance mode, during page customization
You can enable it in Theme Settings -> Maintenance.
Hello I try to connect to support, but we don’t remember which email we use – and cannot recreate access because purchase code already use of course. We try different email with lost password like the one we use in themefores to buy the theme, but with no success Thanks for help
Hello,
Please send us your purchase code so we can help you to restore the account. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Thanks, just sent
hello, no news from you thanks
Hello,
We have answered your message via email. Let me know if you got the message.
Kind Regards
Hello!
Any plans to implement search products by photo? Like insert image to find similar item.
Thanks
Hello!
Thank you for your suggestion. Currently, there are no plans to implement a “search products by photo” feature in the WoodMart theme.
Let us know if you have any other questions!
Kind Regards
How can I stop the inbuilt cookie consent form serving my cookies page with http and causing hundreds of mixed content errors in hrefs?
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hello Sir/Madam,
hello I have two questions for you.
1. Can I install and use the woodmart on localhost? Because I want to design the site first on the local host and then transfer it to the main host.
2. What is the best plugin for multilingualizing the woodmart theme?
Best Regards.
Hello,
Thank you for reaching out.
1.Yes, you can install and use WoodMart on a localhost to design your site and then transfer it to the main host later.
2. For multilingual functionality, we recommend using the WPML plugin for seamless integration with the WoodMart theme.
Best regards
looks like your theme has issues with woocommerce subscriptions, it doesn’t display periods on simple subscription products e.g. instead of displaying 10$/month it simply displays 10$, both on the product catalog page and on a single product page as well.
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hi, the theme is already translate in french right ?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, you can find French translation and use it on your website as described in the tutorial here https://xtemos.com/docs-topic/theme-translation/
Kind Regards
is there agency or 100 license version. we use the theme for ecommerce sites we make we want to make them at more affordable prices.
Hello,
Thank you for your interest in WoodMart. Unfortunately, there is no agency or bulk license option available. Each license is for a single website, as per Envato’s policy.
We recommend keeping an eye out for discounts or promotions, and you may also find the extended license option useful depending on your project needs.
Best regards
Cart Page missing , Checkout page missing as well design and structure, its different from demo please fix this issue of not being able to checkout on my website
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, I’m using your nested carousel with Visual Composer with inside a Text Block and an Image Element. You can see it in this image (screenshot: https://ibb.co/9Vvq8CH). Do you know if there’s any way to make the 2° slide element load at start instead of slide 1? This would create an effect which makes at start 3 slides visible, one in the middle which is slide 2, the one on the left which is slide 1 and slide on the right which is slide 3. Now the carousel loads slide 1 which is obviously in the middle, and makes a space on the left until I scroll. Thanks for any help!
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
where to submit a ticket? i just freshly installed and import black friday prebuilt webiste ,why its mobile layout is a mess?
almost more than 12hours,no reply here and in forum,why no place to submit a ticket?
almost more than 12hours,no reply here and in forum,why no place to submit a ticket?
Hello,
We are sorry for the delay. We usually reply in 2-24 hours during working days and up to 48 on weekends. Read more about our support policy here https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492/support
Kind Regards
Hi Team
Hope you are doing great
Do woodmart have any option like product table? I mean, Archive I don’t want to see in list or grid view but in table view like at https://woobewoo.com/product/table-woocommerce-plugin/
Is it possible with woodmart?
Regards & Many Thanks
Hello,
Thank you for your message. Unfortunately, WoodMart does not have a built-in option to display products in a table view like the one you mentioned. You might need to use a dedicated plugin, such as the one from WooBeWoo, to achieve this functionality.
Let me know if you have any other questions!
Best regards
Hello,
I would like to ask you if a WP Bakery element like “Products (grid or carousel)” is possible to be triggered by AJAX and get parametres?.
I would like to have a page split in two, left and right. In the left I will have a manual selection of some categories and products links and in the right side I will have the WP Bakery element “Products (grid or carousel)”.
When a user clicks a link on the left side, the corresponding product or products of a category will be displayed in the right side without reloading the page but it will be a right side content refresh.
It will actually has the same functionality as the shop page where when a user clicks the filters on the left, the corresponding products are loaded in the right side.
Does your theme supports something like that?
Thank you
Hello,
Thank you for reaching out! The functionality you’re describing, where the “Products (grid or carousel)” element dynamically refreshes content via AJAX without reloading the page, is not supported by default in the WoodMart theme. However, this could be achieved with customizations to the theme.
If you have experience with coding, you could implement the AJAX functionality as you mentioned. Otherwise, we recommend seeking the help of a developer to build this feature.
Let me know if you need further assistance!
Best regards,
Hello,
Thank you for your reply.
I achieved it by creating a custom page template, using bootstrap to split in left and right (col-6, col6). In the left I have the links and in the right I have the loop for displaying the products. When the user clicks on the left, the right picks up the GET, reads the params and passes them to the loop as $args. It works, for me it’s fine, but it is not user friendly for the administrator of the e-shop, because there are going to be 10-15 similar pages, so the admin of the e-shop must be able to create easily new similar pages without asking me.
That’s why I was looking to incorporate somehow WP Bakery.
May I ask you, where the Woodmart WP Bakery Element “Products (grid or carousel)” is located? I may try to make a clone of it and modify it for my needs.
Thank you again.
I found it
Thank you for always willing to help.
Do you know a plugin to create multiple shop pages and be functional as the woocommerece shop page? For example my-eshop.com/shop/ , my-eshop.com/shop-1/, my-eshop.com/shop-3/ etc.
That would be a really easy solution to what I want to do.
Thank you
Hello,
We are glad you sorted it out. Unfortunately, we don’t have any plugins to recommend for the multiple shop pages.
Kind Regards
Hello, I want to buy the template. For those who cannot enter my card number. This option is not available. Please help I found that I cannot enter the card information in the space provided for it. What do I do ??
Hello,
Thank you for your interest in purchasing the template. If you’re unable to enter your card information, I recommend trying a different browser or clearing your cache. Alternatively, you can contact Envato’s support directly as they handle all transactions for the purchase.
Please let me know if you need further assistance!
Best regards
We have an issue with woodmart to all our websites that are using custom fonts like sfizia & barkentina.
The issue is the letter spacing on devices on IOS only.
We have tried a couple of fixes but nothing seems to work.
As you can see below, the Texta-Light font in Chrome appears completely different with Safari. Chrome displays the font as I like but Safari’s rendering on OS X and iOS looks too thin. The Safari image below is taken on iOS and as you can see for some reason the font appears as if there is two bits of text present.
I’ve looked for a solution but found nothing which works. I tried using -webkit-font-smoothing: subpixel-antialiased;
Any idea?
Teddysspeakeasy.com is the one site
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, is it possible to choose “product weight” as an attribute for “Linked Variations”? Are there any plans to introduce this feature?
Hello,
It works with product attributes only. You can manage your custom product attributes in Dashboard -> Products -> Attributes.
Kind Regards
