197 comments found.
Hi,
I noticed that the documentation lacks clear instructions for editing the portfolio, team section, and similar areas. It appears that renewing support with Themepul is necessary to get assistance with these tasks. It would be greatly beneficial if these details were included in the documentation for easier reference.
Thank you for considering this suggestion!
Best regards, D3Dynasty
Thank you very much for your suggestion. we will add it as soon as possible. please contact us at themepul@gmail.com or https://themeforest.net/user/themepul#contact we will help you
Hello,
On my site https://dirua-lan.fr, I updated the theme and the header + footer jumped, I now have a header and footer completely different from the old one: https://snipboard.io/gRr07O.jpg as you can see between this screenshot of the old one and the current one on the site. I hadn’t updated the theme in 1 year, just so you know.
I tried to reset to the old version before the update but the problem persists.
The problem I’m currently having is that I get a 404 error when I want to edit the Restly header with Elementor. Can you please help me fix this?
Restly Core is also up to date.
go to settings to permalink and click the update button then try again
Hello,
Thank you for your feedback. It works.
Best regards,
You are most welcome
Please note that in the Restly header number two, there’s no “search button” available
Next update we will added it.
hello sir, I am getting critical error on this website, I have checked and there is a problem in theme please help me with this
Please create a support ticket. https://support.themepul.com
Hello Lukasswe, Thanks for choosing our theme. i already checked it but I don’t see any issue on my side please check this GIF file https://share.cleanshot.com/rgd97s4g
Is there any way to resize the height of the page banner?
Yes, just go to Theme Options to Option and Layout and see banner setting.
Please provide a fix; I’ve closed it many times but it still displays this message
“Hello, Restly Lovely Users. Finally We Update Our header Footer Function. Finally, We Updated Our header Footer Function. We highly recommend to you use the Restly header and Footer Option. Because We will Remove our all Default headers and Footer on the Next Update. please, Visit Our Documentation. if you have any questions then Contact us themepul@gmail.com“
i will fix remove this notice on next update. Or if you need urgent then create a support ticket.
There was an update today, and after updating the issue still persists showing
“Hello, Restly Lovely Users. Finally We Update Our header Footer Function. Finally, We Updated Our header Footer Function. We highly recommend to you use the Restly header and Footer Option. Because We will Remove our all Default headers and Footer on the Next Update. please, Visit Our Documentation. if you have any questions then Contact us themepul@gmail.com“
on every admin page…
Also you need to update restly core plugin
Thank you. That resolved my issue.
You are welcome
Hi,
1) I tried creating new ‘Menu’ , however it was not applied even after assigning it to Main Menu location. Please suggest.
2) How do i apply only selected pages from all demo content ?
Thank you!
Please check the message on support center
Sure , messaging in support center
i hope your problem has been solved
This is annoying; I’ve closed it many times but it still displays this message
“Hello, Restly Lovely Users. Finally We Update Our header Footer Function. Finally, We Updated Our header Footer Function. We highly recommend to you use the Restly header and Footer Option. Because We will Remove our all Default headers and Footer on the Next Update. please, Visit Our Documentation. if you have any questions then Contact us themepul@gmail.com“
Next update we will remove it
Unable to import demo content
On the “Import Demo data” page, we are have only two options 1) Default Demo 2) NFT with Default
Where as we are intresed in this template – https://wptf.themepul.co/restly/home-12/
i’ve already emaiiled you on your email.
You can import Default we will add all demo in default. or if you need more help then create a support ticket. https://support.themepul.com
Hey, I just openend up a support ticket… i need help please
your user name and password is not working. please check the message on support center
Hi. I just wondering what footer number are you using on the ntf-onepage (https://wptf.themepul.co/restly-nft/nft-onepage/). I can not find it on the list. I would like to set up that one with the same style. Appreciate it. Thanks very much
Please open a support ticket and sene me a message
Hello, kindly attend to my Ticket #2179
check your inbox on support center
I am using custom logo for my theme. I have done all the necessary changes in the Elementor, but Logo Link field does not work properly. I want my logo to just be linked to the home page. If I leave the field empty, the logo is not linked at all. If I put the link for my Home page, it just doubles the url and leads to Page not Found. Am I missing something?
please create a support ticket https://support.themepul.com
for now you can use default logo: first go to customizer to site identy and add your logo. and give me your website login details in support center. i will fix it.
I just write to say that the support team for this template is great!. They helped me a lot and expended time with me until they get what I needed, thanks a lot
Thank you very much
This new service block is not importing the style, please see screenshot.
https://prnt.sc/9STAxubsF6GlPlease contact us themepul@gmail.com
I am planning to use this theme for a site. Do we need to have any license like for Elementor Pro.?
no, we are don’t use Elementor Pro version in our theme. we have all Custom Elementor addons.
I have a bit custom Header, how easy would it be customize header part. Not sure if I could post image somewhere.
Right now we have some of header template for this theme. or if you need to add your custom header then you can use Header & Footer builder
How is the loading time of the website? I tried some theme, while layout builder was amazing, the site loaded very slow in frontend. For simple website, it took a lot of time to load. I do not end up buying the theme and when testing it turns out to be disaster.
I bought the theme and noticed, its difficult to get header layout without builder. It has some features but it is listed as premium feature for elementor?
we have some of header template. you can check and if you think you need to create you own header then you can use Elementor Header and footer builder plugin.
please create a support ticket https://support.themepul.com if you need more help.
Hi! I fanally bought the theme but i´m having some issues to import the Demo Data and install the NFT. Could you help me? Thanks in advance
Sure please create a support ticket https://support.themepul.com
I´m considering to buy the ttheme but I don´t see the navigation on sticky mode when i scroll down. No one has it.
Unable to activate. Buyers code not found. Unable to create a ticket, and code is invalid! 
Looks like I’m just impatient. Sorry! All good now.
Ok
