147 comments found.
Hello, Demo import is not working, its over 30mins and its still loading.
are there other ways to import? i need to get pass this stage
Hey, your support system isn’t working, I have extended the licence though its not getting updated on your support website. Please check, I have mailed you many times now, but no response.
Please contact us themepul@gmail.coma
Already done Twice, no response
Sorry i Don’t see any message. Please send me again
Hello. I reset it, so please release the existing License Certificate I beg you.
Please create a support ticket https://support.themepul.com
Sorry, i Don’t see any message.
Hey, I just stumbled upon this template when I’m looking for a template for my company. The thing is, I created my own website, not using Wordpress. Do you have this template but in HTML CSS version?
Thank you. After looking at each pages one by one, I noticed one thing. You have a couple of home templates, but any pages other the those homes templates always use Home Version 3. If I want to use Home 7 for example, I couldn’t use the About Page (consistency wise) because it’s build based on Home Version 3 (specifically the navbar and hero section). Do you think it’s possible to change it to any home version for consistency? (eg. If I use Home Version 5, I want any page such as About, Product etc using Home Version 5 navbar, hero section, footer, etc)
Ticket #623 – please respond when you get time.
Please check the message on support center
FYI, the documentation site isn’t working as expected. I click on the different topics and only see blank pages.
On desktop, (tested in Firefox, Edge, and Chrome) all the pages are blank. if the widthe of the page is greater than 800 pixels. Works fine on mobile, but when I put it full screen on my side, I got this…. https://imgur.com/a/NuSvkOg
please check again. we already fixed it
Yes, now the documentation site is fixed. thank you
You are welcome. Please create a ticket if you need more help. https://support.themepul.com
have created a support ticket #582, please response as soon as possible, thank you.
Please, check the support center
Hi I have a question after I update the theme I can’t edit header anymore. It only shows error with no more information. My wesite Logo become so big. how can I fix it? Thank you.
Please Contact Us themepul@gmail.com
Please note that you have a very big issue with the RESTLY ABOUT elementor item. Both of the small and the main title of the block gets the same tag. So if you set a h3 tag for the small title, and the h1 tag for the main title, they both will have the h1 tag. This is a disaster for SEO. Please check it and fix it, thanks.
Thank You very much for informing me. we already fixed this issue on our local server. next update we will fix this issue.
Hello there,
just acquired the theme but found only two options for demo import: Default Demo and NFT Demo.
I already committed with the HOME VERSION THREE and cannot do without.
Please answer me as soon as possible. I was counting on the theme to work out of the box.
Thank you.
You can import default demo. We added all demo in default
Thank you!
You are most welcome
Hello. I really need some Urgent HELP. I just updated the theme and after that the website’s formatting became broken. It just looks awful and I don’t know what to do. So I bough a support package in order to create a ticket documenting the issue and when I went to your support website to do so, I got an error “Error – 400 – rest_invalid_param Invalid parameter(s): status”. I’m not able to open a ticket and need help as soon as possible. Can you please help? Thank you
Please direct send me a message on themepul@gmail.com
I am waiting for your Email
Please check your mail
Does the Restly theme support PHP 8 ?
Yes
Hi, after update I got error: Warning: Undefined array key “restly_meta_page_enable” in /www/intrata_www/www/domain.com.pl/wp-content/themes/restly/page.php on line 26
Warning: Undefined array key “restly_meta_page_enable” in /www/intrata_www/www/domain.pl/wp-content/themes/restly/page.php on line 32
Could you tell me how can I fix that?
support.themepul.com Please create a ticket
I already solve it, nvm but i have other question. How can I create arrows is Restly Service Slider to navigate between multiple iteams in it?
we have only add dot options https://nimb.ws/G1f5dQ
Hi. Where can I change the footer style for the inner blog pages? I mean within a single post. By default I have a footer style that I don’t know where I can change it. Thank you
first, create a footer using Restly Footers then go to theme options. To footer and add select your footer
I mean, I already have my custom footer ready and is being using on the whole site but not in the post pages.
I have my footer selected in Restly Theme Options > Footer settings > Footer Options
Thanks for you help
ok thanks very much
you are welcome
Hi, it’s also compatible with Polylang or only with WPML? Thanks 
Polylang and WPML
Hi,
Updated theme to new version. Added new header fine.
After that when I try to edit header, elementor shows error “Preview could not be loaded. error 404”. I can not edit headers after adding?
You should work on your headers and footers more. Please fix this asap.
Elementor working fine, can edit all other pages.
Thanks.
Ok, now just go to settings to permalink and click save change button
That worked. Thank you.
You are welcome
I want to use OnePage theme https://wptf.themepul.co/restly/onepage-1/ . Default theme is different. I don’t want to customise so many things so i just need to activate the OnePage theme. I don’t have any option to activate the OnePage theme only the demo theme is activated.
You can import as a default. When you complete demo import then you can change home page. Settings to reading
I have sent you the link and i want to use that OnePage theme. Kindly explain the complete procedure how can i use that theme.
Just go to settings to reading and select onepage-1 for home page
On Homepage i have selected Work Process and my theme didn’t changed. Kindly check my website https://infinity-tech.co.uk/
I am waiting for your reply. If it doesn’t work then kindly refund my payment because it wasted so much of my time. Thanks.
it’s been 30 minutes and i am waiting for your reply. If you don’t have any solutions please refund my payment.
You Don’t understand? How to setup one page demo? Just go to Settings to Permalink. And see the options add page for home page. And you can add your onepage-1
I think you are not understanding my point. I have tried all of this but theme is not changing that’s why i am here.
support.themepul.com please contact with our support center
Installed you theme, but i cannot import the demo content. Tried to ask for support, but the login via Envato account doesn’t works. If this is the beginning, I tremble at the thought of having to work with you…please, how to fix it?
Please try to registered as a new user
Done
Check your email
My hosting provider solved the error, but the import doesn’t works. And the first day is gone…this could be the easiest part of the job and it’s a delirium instead
Hi, please check your email
Hi there, I added portfolio block 3 but not thing showed up … I only show a small calendar icon and I can’t edit anything. Please help fix this. Thanks
Help, how do I configure the menu in mobile view?
We have added Mobile menu. So, what issue on your site?
