2982 comments found.
Dear Team,
I have done local tests and I am not satisfied with the result and I will wait before updating my client’s site.
1. How do you add “You may be interested in” to the cart page? https://ibb.co/n3sbQxL
2. The correction on the sale of individual products has been made but the field displaying the number has been deleted which poses a problem if an additional field (eg size) is visible. This problem must be corrected and the number must be displayed even if it is sold individually. Only block the + and – on the button. https://ibb.co/ZNgkmXf
3. In the store there are titles that are longer than others and cause offsets on the following items. Is there a solution to force a fixed spacing to avoid having offsets https://ibb.co/6NYvK98
4. If the “sell individually is selected” box is checked, a space appears in the cart page. I tested with another product without the option and no space. https://ibb.co/QDHY3Q4
Thanks for your help and the next update
Hi,
Thanks for reaching out and notifying us.
1. They are called cross-sell products and can be added for a specific product here:https://tppr.me/7FkwED
3. To truncate text at a specific number of lines (e.g. 2 lines) you can use a simple CSS solution. From your WordPress dashboard navigate to Theme Settings > Custom CSS & JS and use the code below:
.woo-products .woo-product-name {
overflow: hidden;
display: -webkit-box;
-webkit-line-clamp: 2;
line-clamp: 2;
-webkit-box-orient: vertical;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Also, how can i display the menu button only for desktop, not the mobile?
Hi,
Thanks for reaching out.
You can simply hide it for mobiles, from your WordPress dashboard navigate to Theme Settings > Custom CSS & JS and use the code below:
@media screen and (max-width: 768px) {
.menu-optional .button-group {
display: none;
}
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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button still displaying on mobile.
Unfortunately, we are not able to check if the provided CSS code was added correctly.
@media screen and (max-width: 768px) {
.menu-optional .button {
display: none;
}
}
It worked, thanks. Much appreciated. Just the menu issue now.
Glad to hear that!
How to make it so the portfolio side number vertical line does not overlap the menu. Menu gets push to the left side and when scrolling down, it leaves an empty gap on the right. Thanks
Hi,
We need just a little more details before getting it resolved, additional screenshots or links where we will be able to check that will be much appreciated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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See photo
https://tppr.me/VnObvh
If it doesn’t help, try to disable the same local option in the single project settings.
I know how to disable it, but that’s not what im referring to. I want to have the option, but want the menu to overlap the bullets rather than to align with it. Since menu and the bullets use the same layout, i wouild want the bullets to be under the menu, so the menu can be across the whole screen.
.slider-with-bullets .header {
margin-right: unset !important;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Either menu needs to sit above the bullets or the bullets need to sit underneath the menu.
Why don’t you share the link to your website? It’s pretty hard to make some modifications without a reference link.
/*Stretch the header*/
.header,
.slider-with-bullets .header {
margin-right: unset !important;
}
Legend! It worked like a treat. Great customer support, well done.
Left a well deserved review.
Happy to help! We really appreciate your review 
Hi Colabrio,
Is it possible to use a Vimeo video in the background on the main page or can it only be a YouTube video?
Thanks.
Hi,
Thanks for reaching out.
YouTube, Vimeo or self-hosted .mp4 video background are available for Elementor page builder. If you need more instructions how to add it please contact our help center.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Colabrio, a few questions:
1 is it possible to use the fullscreen slider on a page for the hero section and after the images are scrolled through continue scrolling down the page to other elements? This one: https://ohio.clbthemes.com/fullscreen-slider-shortcode/
2 the full screen menu overlay, is it available for mobile phone?
3 can the hamburger menu (on mobile) be positioned to the right – do you have an example somewhere online? And how does that effect the fullscreen slider – can the “1”, “2”, “3” on the right side of the screen be moved to the left in such a case, when the hamburger menu is placed on the right? Thanks in advance!
Hi,
Thanks for reaching out.
1. Yes, you can add Portfolio Projects shortcode/widget and place any content after the slider.
2. There’s an option to change the mobile menu’s initial size so that the regular hamburger menu will be displayed on mobiles.
3. Yes, here’s an example:https://ohio.clbthemes.com/demo31/
As for the slider navigation bar, unfortunately, there’s no example however it can be easily moved to the left side using CSS code.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, is there an option to show the gallery of every project as a grid?
Hi,
Thanks for reaching out.
Can you specify which gallery do you mean? Additional links or screenshots will be much appreciated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi again,
I choose from “Single Project” option the “Split Screen Right Gallery”. There isn’t option for grid, as there is for the Portfolio layout.
Project page: https://www.artwave.gr/project/mezoneta-3-epipedon-voreia-proastia-attikis/
Hi,
From your WordPress dashboard navigate to Theme Settings > Custom CSS & JS and use the code below:
/*Portfolio gallery as a grid*/
.project-gallery {
display: flex;
flex-wrap: wrap;
gap: 1rem;
}
.project-gallery > *:not(:last-child) {
margin-bottom: 0;
width: calc((100% / 2) - 1rem);
}
To have something like this:
https://tppr.me/1vCiZ9
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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That’s exactly what I want but it doesn’t work on my website.
https://www.artwave.gr/project/orofodiamerisma-dytika-proastia-attikis-2021/That’s exactly what I want but it doesn’t work on my website.
https://www.artwave.gr/project/2-diorofes-monokatoikies-anatoliki-attiki/Can you please help? The grid does not look as it should.
/*Portfolio gallery as a grid*/
.project-gallery {
display: flex;
flex-wrap: wrap;
gap: 1rem;
}
.project-gallery > *:not(:last-child) {
margin-bottom: 0;
width: calc((100% / 2) - 1rem);
height: 100%;
min-width: calc((100% / 2) - 1rem);
}
Hi,
Before purchasing I would like to know if the portfolio sliders supports more than 5 projects.
Thank you.
Hi,
Thanks for reaching out.
You will be able to display as many projects as you want.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Perfect, thanks.
Could I see a sample page with a portfolio slider that shows more than 5 projects?
https://ohio.clbthemes.com/test/homedemo11/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello Team, after some months without touching (and no automatic updates active), today I needed to change something in my projects but the interface inside of the editos is gone (cannot add or change images and the text inside)...
I´ve updated WP, the theme.. and now also have cannot see Theme Settings interface (dont know it was already this way or after updating).
Now I saw the note about this but I don´t understand properly how to fix it…copied th po and mo files tby FTP but nothing happened.
Could you help me please?
Hi,
Thanks for reaching out.
Ensure you have the latest Ohio Theme and Ohio Extra plugin versions.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, yes, updated all this morning to see if that fixed something, but nothing happened.
;’(
What more should we do? Thanks in advance.
Hi,
Send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Okay, I have sent you all. Thanls in advance.
Solved by the Colabrio Team.
We had to activate the Advanced Custom Fields PRO Plugin.
I hope this could be help someone
Glad to hear that
Hello, I just updated the elementor plugin, after that i am seeing a empty page of theme settings, why? kindly let me know!
https://drive.google.com/file/d/1AqenkyHU1q_nxboZJjawVfeviUT-E_2X/view?usp=sharingHi,
Thanks for reaching out.
Ensure you have the latest Ohio Theme and Ohio Extra plugin versions.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Do i have to use (Loco Translate) and WMPL Plugin to translate the Website to German? or is it enough then i copy the files in a certain folder, because i have some theme where this method is working, thanks
Hi,
Thanks for reaching out.
If you are talking about the localization of your site to German (not having a multilingual site), then you should install Loco Plugin and upload the translation files for the theme and ohio-extra plugin from ThemeForest archive folder:
ohio-full-arhive-file/ohio-theme/Extras/Languages/...
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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is the Main site included in the Demo?
just bought it thanks is included
Glad to hear that you sort it out
Hey there, how do I offset left or right containers? I see you can do this using a “section”, which contains columns like the demo – is there any way to do this using a container – so I would have a parent container, then a left and right container, and offset the right container for example?
Hi,
Thanks for reaching out.
Please add a custom class to the parent container and send us a link to that page. We’ll try to write you a CSS for that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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one license can be use one site？（domain）
Hi,
Thanks for reaching out.
Correct, you are licensed to use the Item to create One Single End Product for yourself or for one client.
More info you can find here:https://themeforest.net/licenses/terms/regular
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, If i put video as background via link on inner section, is it possibe to change the corners radius of the inner section which has the video background on it?
Hi,
Thanks for reaching out.
Can you share the link with that section? So that we will be able to check it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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ohio theme 3.4.3 error using eventin pro 4.0.7 on checkout page, but when i switch to another theme working fine. already try deactive all plugin but still the problem with eventin pro only
https://www.imghippo.com/i/6zeO31725860938.pngHi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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any update? did you got same error ?
Hi,
Please send us a personal message and provide your temporary WP credentials. So that we will be able to check and fix the issue on your side.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Will there be a new update coming soon that will include the update of WP Bakery? Also, if I purchase a license for WPBakery and update it independently of your theme updates, will that affect my site in a negative way or will everything look and function the way I expect it to?
Hi,
Thanks for reaching out.
We plan to make a new release with updated bundled plugins the following week.
Unless you have purchased the plugin separately, we will provide the latest version of the bundled plugin as soon as it’s been tested with our theme. So if you will be updating the plugins on your own we can’t guarantee that there will be no issues with them.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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There appears to be a bug with the Portfolio Projects element responsiveness. Resizing the browser after the page has loaded make the layout changing into one or two columns.
Hi,
Thanks for reaching out.
We need a little more details, would you mind sharing a link where we can see the isssu?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I believe my client is going to contact you through your support channels – I thought I had the licence but the client does.
You can see the issue here: https://april5.com.au/work/ – when you resize the browser, the layout breaks
Unfortunately, we are not able to access the provided website. So we will be waiting for your client’s inquiry.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I’ve opened the WAF for you, please try now
Thanks,
I’ve reported this to our dev team who will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you!
You are welcome!
Hey there, I forgot how to make the “scroll to top” appear white on dark backgrounds, and vice-versa. The utility classes “clb__dark_mode_light” and “clb__dark_mode_dark” don’t seem to do anything…can you help?
Nevermind I found it again! You put the class “clb__dark_section” in the section you want the “scroll to top” to appear white…works like a charm – thank you for making this these so versatile by the way, I really appreciate it!!!
Hi,
Thanks for reaching out.
Glad to hear that you were able to sort it out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, I can’t respond to the Ticket #3688616 about the issue
Hi,
Thanks for reaching out.
Did you check out latest response to your inquiry?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Yes, but I can’t reply to your comment, Also I sent the reply to your email address, but I think you didn’t get it., so how can I reply to your last message with the updates that you requested?
Thanks in advance & appreciate your valuable efforts
Hi,
Please, send us a personal message with your response to your recent inquiry.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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the shop is not displaying
Hi,
We need just a bit more information before getting this resolved. Do you mind sending additional links/screenshots?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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