53 comments found.
Dear, Installed theme no problem, and than tried to import demo. All go without error, but … All pages are there, but some menus are empty or rearranged, colors and page look is broken, I know that images are not full res that is not the problem. It looks like Customizer settings or something like that is not imported like it should. Can I get or download offline demo, so to try to import through plugin’s manual import option.
Hi there,
We’re sorry to hear that you’re experiencing difficulties with the demo import.
We need to investigate the issue from our end. Could you please provide temporary admin access (username, password, and domain URL) and FTP credentials? This will allow us to check the issue in detail and offer an appropriate solution
For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com. This will help us prioritize your request and ensure a faster response.
Thank you
How can edit the menu apearance? I would like to center the menu
Hi there,
Kindly refer to the video below for instructions on how to edit the header menu as per your needs.
Refer : https://youtu.be/ENDODUSTga4 , https://prnt.sc/ERGGiXfrfxWL
Thank you!
After update elementor website broken all pages. I sent you e-mail. Please check!
Hi there,
We checked our logs, but did not receive your email or the details you mentioned. Kindly resend your query along with any relevant access information or screenshots to support@wedesignthemes.com so our team can assist you promptly.
Thank you!
I solved the problem by loading the previous database. But when I updated elementor, some of the content was deleted, just so you know. Now I updated the theme. Maybe I had such a problem while updating elementor because the theme was not up to date, I’m not sure. Anyway, the problem is solved. I just wrote these for informational purposes.
Hi,
Thank you for the update and for sharing this information with us.
We’re glad to hear the issue is now resolved. It’s possible that the mismatch between the Elementor version and the theme version may have caused the content disruption. Keeping both the theme and plugins up to date is definitely recommended to avoid such conflicts.
If you encounter any further issues or have questions, please don’t hesitate to reach out—we’re always here
I updated the elementor and plugins on my site and now errors appear on the homepage of my site. But no errors appear on the editing screen with elementor.
Warning: Undefined array key “title_vertical_align” in /var/www/vhosts/techroot.com.tr/cankiriavukat.com/wp-content/plugins/wedesigntech-elementor-addon/inc/widgets/heading/class-widget-base.php on line 1522
Warning: Undefined array key “subtitle_vertical_align” in /var/www/vhosts/techroot.com.tr/cankiriavukat.com/wp-content/plugins/wedesigntech-elementor-addon/inc/widgets/heading/class-widget-base.php on line 1580
Warning: Undefined array key “title_vertical_align” in /var/www/vhosts/techroot.com.tr/cankiriavukat.com/wp-content/plugins/wedesigntech-elementor-addon/inc/widgets/heading/class-widget-base.php on line 1522
https://cankiriavukat.com/Hi there,
We need to investigate the issue from our end. Could you please provide temporary admin access (username, password, and domain URL) and FTP credentials? This will allow us to check the issue in detail and offer an appropriate solution.
Please feel free to send your request directly to us via email at support@wedesignthemes.com
Thank you!
We are trying to install the demo content, but we are encountering the following error message:
“Demo Content Install works only in Staging.”
Could you please assist us in resolving this issue? We need to install the demo content on our setup, and any guidance on how to proceed would be greatly appreciated.
Looking forward to your response.
Best regards, Bardh Seferi
Hi.,
We apologize for the inconvenience you’re experiencing with the demo import. To investigate the issue, please share your site’s WordPress and FTP login details directly at support@wedesignthemes.com, and we’ll check and update you accordingly.
Thank you!
Hi, how can I make the decoration element to be Transform – Normal (i need it to be just like i wrote it – with lowercase letters. Now it capitalize.
Hi There.,
To change text-transform:
Navigate to the dashboard > Pages > Select the page > Edit with Elementor > Section > Select the field > Style > Typography > There you may see the option to change the text-transform
Please refer: https://prnt.sc/U_FFRjPL6mEM.
Thank you!
I have already tried that and it works with all words of the title except the HIGHLIGHT ELEMENTS
Hi There.,
We are unable to identify the exact issue. Could you please provide more details and share some screenshots related to the problem? This will help us understand it better.
Additionally, if possible, please share your WordPress login details so we can investigate further and assist you more effectively
You can send your request directly to us via email at support@wedesignthemes.com.
Thank you!
If only you could release the booking system to be fully customizable. From the labels i.e. service, staff, select lawyer, etc (not every buyer of this theme is going to use it for lawyers), the personal information to be collected from the users (sometimes all we want is the user email and address). The fact that you hid it from us makes it utterly useless. I am not using it because of the unrelated labels and unnecessary personal information required even when I definitely need it.
Hi.,
Please refer to the screenshot for more details about the booking form. We hope it helps you understand better.
https://prnt.sc/Kdkht396I5mY https://prnt.sc/WPM0dwhOc7CB https://prnt.sc/H17Q2E95c7I5Thank you!
We imported the demo but the images are pixelated: https://erhrmlsw.elementor.cloud/
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : https://docs.wedesignthemes.com/image-link/bylaw.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own.
Most of our demo images came from https://stock.adobe.com/
open Source Images:
https://unsplash.com/s/photos/law-and-justice https://unsplash.com/s/photos/law https://unsplash.com/s/photos/law-firm https://unsplash.com/s/photos/lawyer https://unsplash.com/s/photos/justiceAll image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
hi, demo content unable to install, I have submitted ticket as well no response.
Hi.,
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ BuddhaThemes Support So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
please check your email i have sent all details.
Hi.,
We are sorry for the inconvenience. We’ve checked our records and can’t find any new emails from your side with your credentials. Could you please resend the email? Additionally, if you could comment here with the subject of the email, it would help us locate it more easily and provide the assistance you need.
It’s possible your email ended up in the spam folder, which is why we asked you to mention the subject of the email. This will help us locate the email and assist you promptly.
Thank you!
sent again
Hi Aavee.,
Thanks for informing us, we will check and let you know the solution.
I appreciate your help with my initial request, but I have sent a few follow-up emails regarding additional support needs that remain unanswered. I sent another email today and am hoping to hear back soon. Could you please respond at your earliest convenience?
Thank you for your attention to this matter.
Hi Dnikoloska.,
We have responded to your email , please take a look.
After Elementor Update, My wordpress can not publish the hompeage. after making changes. it displays server error(500 error). i need help please
Hi.,
Thank you for contacting us.
Please refer : https://elementor.com/help/500-error/
Please check your server requirements., Please refer the below link for server requirements https://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/BuddhaThemes So that, we can check and have a clear look form our end.
What plugin you recommend for creating a multilingual site?
Hi Dnikoloska,
Please consider using the following plugins to enable site translation and create a multilingual website:
Thank you!
How do you disable the popup newsletter, there seems to be no settings anywhere where to disable it?
Hi There.,
1) Kindly refer to the short video for instructions disable the popup newsletter,
Please refer : https://youtu.be/efdmb6wgrBU
2) We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
I would like to modify the category title display in my WordPress theme. Currently, when viewing category archive pages, the title is displayed in the format:
Category: [Category Name]
I want to remove the word “Category:” so that only the category name is displayed, like this:
[Category Name]
Hi Dnikoloska,
To fix the issue, please send us your site (WP & FTP) log in credentials via the form located at the bottom-right corner of this page: https://themeforest.net/user/buddhathemes#contact so that we can check the issue and provide a solution.
Alternatively, you can send your request directly to us via email at support@wedesignthemes.com.
Thank you!
Why the decorative elements is not working when writing with Cyrillic letters? Instead of the word it is shown ???? and the other words are written ok? Can you fix this???
Hi Dnikoloska,
Could you please provide more details about your issue or requirement? This will help us better understand it. If you could include screenshots or video references along with the specific page URL for our support team, we would be glad to assist you.
Thank you, and we look forward to helping you!
There isn’t an option for attachment. Where should I sent you?
Hi There.,
You can send your request directly to us at support@wedesignthemes.com, and we will check and assist you further.
Thank you!
How can I edit the Off-canvas template? I go edit with elementor but is shows blank site with header, footer and the headline Off-canvas.
Hi There.,
Kindly refer to the short video for instructions on how to edit the side popup.
Refer : https://youtu.be/B3stMkJ1fOE
Thank you!
How can I change the size of the Title of the blog post?
Hi There
Please navigate to Appearance -> Customize -> Additional CSS and add the following code into the textarea.
span.wdt-heading-title { font-size: 44px; }
Refer : https://prnt.sc/C5mIN9EpLzSz
Thank you!
I don’t have the Theme Options under the Appearance menu. I have installed the theme and installed/activated the child theme. – https://docs.wedesignthemes.com/dt_articles/kbase-page-options/
Hi.,
Thank you for contacting us.
Kindly refer our knowledgebase link for how to import the demo contents https://docs.wedesignthemes.com/dt_articles/import-demo/Please check your server requirements., Please refer the below link for server requirements https://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/BuddhaThemes So that, We import demo data for you.
The demo content is imported. I am asking about Theme options under the Appearance menu that is missing. I can not change the theme settings – https://docs.wedesignthemes.com/dt_articles/kbase-page-options/
In the link I have sent you from your documentation you will see what I am referring to.
Hi.,
Sorry for the inconvenience.
That is KBase WordPress theme options.,
Please refer : https://prnt.sc/pZA-COeDo6Ql
Theme Documentation : https://docs.wedesignthemes.com/bylaw/
I have installed the theme and try to import demo content, but after installation of demo content, it is not responsive, You can check my website https://powderblue-emu-763289.hostingersite.com/
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : https://docs.wedesignthemes.com/image-link/bylaw.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own.
Most of our demo images came from https://stock.adobe.com/
All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
Open Source Images :
https://unsplash.com/s/photos/legal https://unsplash.com/s/photos/law-firm https://unsplash.com/s/photos/Lawyer https://unsplash.com/s/photos/attorney https://unsplash.com/s/photos/law-firm https://unsplash.com/s/photos/judgeI bought the ByLaw theme and built an entire website, but for some reason, I am unable to make any edits to it. I keep getting an ‘error 500’ message. This is a major issue for me because I can’t add or remove content from my webpage. Can you please help me resolve this problem?
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ Support So that, we can move forward.
Regards., BuddhaThemes Support.
