291 comments found.
I’m waiting for a SALE/DISCOUNT but now the price become higher 
From $39 it become $59
Hi there!
Thank you for your interest in the Motta WordPress theme.
To stay updated on upcoming discount campaigns on Envato Market, please consider subscribing Envato newsletter. This way, you’ll be among the first to know about any special offers or sales in coming discount campaigns.
Thank you!
Hello,
I have few question before buying the theme,
1) Can i edit checkout page form ? or can i add additional heading or other links in checkout page without third-party plugin ?
2) Is there option for display product image & change quantity from checkout page ? without third-party plugin or codes.
3) Can i customize single product details section ? without third-party plugin or codes.
Hello,
Thank you for your questions. Unfortunately, with your requirements, you need to install third-party plugins. The features of editing the checkout form, editing quantity from the checkout page, and editing single product templates are not in WooCommerce core. They all require additional plugins.
Any idea how to import Demo in wordpress please
Hello,
Thank you for reaching out to us. Please open a ticket on the support site. Our team will help you with the detailed steps to import the demo data of the theme.
https://uix.ticksy.com/Temayı satın almak istiyorum ancak yorumlarda insanlar temanın yeteri kadar özelleştirme yapılmadığı gibi şeyler söylemiş bu doğrumu? demoda gördüğüm her şeye sahip olacağım değilmi? istediğim tüm sayfaları özelleştirebilirmiyim? özellikle satın alma sayfasının eski kaldığını söylemişler?
Hello,
Thank you for your interesting in our theme. To answer your questions:
Yes, Motta is fully customizable. You can create a website that looks exactly like our demo, and then customize it further to suit your specific needs. The theme is built with Elementor builder. This way you will have the flexibility to design any page layout you can imagine.
Regarding the cart and checkout pages, there’s a bit of a misunderstanding. WooCommerce offers two versions: the Classic version and the Block-based version. The newer Block-based version provides less customization options and might have some compatibility issues. You can find more information about these issues in the WooCommerce documentation:
https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/#compatible-extensionsIf you prefer more customization options and compatibility with various payment gateways and third-party plugins, we recommend using the Classic cart and checkout shortcode.
If you’re unsure about the theme, please note that we offer a refund policy. You can purchase Motta and try it out. If you’re not satisfied, you can request a refund.
I got it, Well, for example, I give an example, there is no automatic ready transfer of demos, for example, I liked the multivendor demo and I want to use it. Can I import it ready.
Yes, you can import our demo sites with a few clicks only. You can check this tutorial to see how easy to import the demo of the theme to your website.
https://docs.uix.store/motta/#/installation/import-demoHello,
Is there a vendor account creation page for Multivendor for users and what is their admin panel like? Which plugin do I need to use for Multivendor and is there any fee?
Hello,
To support multivendor on your store, you can install the Dokan plugin:
https://wordpress.org/plugins/dokan-lite/This is a free plugin with basic features for multivendor.
Hello pls does the theme come with the ability to switch languages? I mean translation of the page. For example i want french asides English. How can i do that? I am unable to respond to my past tickets. Thanks
Hello,
To support multiple languages, you will need an additional plugin like WPML or Polylang. By default, WordPress just support one language per site only.
Motta theme can not be customized. Their product ad is misleading ! The demo sites are not customizable. A large part is made of pre-built elements, which are not supplied along with purchase copy. As a result major elements can not be edited. I have purchased the theme and now find the product useless as it can not be customized !
Hello,
Thank you for your feedback! We understand your frustration about customizing the Motta theme.
Motta offers extensive customization options through the Elementor page builder. With Elementor, you can edit pre-built sections and elements to match your vision. We apologize if our previous explanation wasn’t clear on this point.
With some parts like the header and mega menu, we have a built-in builder to customize theme.
If you still feel the theme doesn’t offer the level of customization you need, we completely understand.
We want you to be happy with your purchase. You can easily request a full refund for your Motta theme through ThemeForest:
https://themeforest.net/refund_requests/newThank you!
hello this theme seems to have new. but i am facing alot of errors with its only plugins. When metabox is active the structure is distorted and when its deactivated the menu brings errors. Attempt to read property “before” on array in /www/wwwroot/mysite.com/wp-includes/class-walker-nav-menu.php
I have not even changed anything on the theme. I have not even removed the content, I just added only logo. am scared to waste time and later performs a news demo import everytime
Hello,
Thank you for your feedback. Please open a ticket on our support site and share with us your website address. Our developer will help you check and fix this issue.
https://uix.ticksy.com/Thank you
Purchased this theme and imported a demo site. Looks like entire demo content is made up of pre-built elements which look very attractive but seems can not be edited. I want to customize the pre-built elements – but could not find useful guides or videos.
Hello,
Thank you for reaching out. The Motta theme is built with Elementor. I It can help you to easily edit and customize every page and section of your website.
To start editing a page, simply go to Pages in your WordPress dashboard, click on the page you want to edit, and then select the Edit with Elementor button.
Additionally, to customize global style and components, you can go to Appearance > Customize. Here, you’ll find options to adjust colors, fonts, and global components.
For more details, you may want to check the theme’s documentation here:
https://docs.uix.store/motta/#/If you’re still having trouble or need more specific assistance, please feel free to open a support ticket on our website. Our team will be happy to help you with any questions you may have.
https://uix.ticksy.com/Thank you
I have read your documentation – kindly answer my question. Your demo websites look attractive. But when I tried to customize, found too many pre-built elements (e.g. Header v1 is a pre-built element) However, I could not find any option to modify/customize these pre-built elements. Without changes in pre-built elements (e.g. menu) – how can the demo site be customized ? Please explain how can I edit the pre-built elements
Hello,
With pre-built header layouts, you can use the header builder to design your header layout. It is not possible to edit a pre-built header layout, but it is easy to re-create it with the header builder.
You can view this document for more details:
https://docs.uix.store/motta/#/header/builderWith other elements, they are imported into your website via the Demo Importer.
For example: the mega menu can be edited in Appearance > Menus, page content can be edited with Elementor Builder, etc.
It will be easier for us if you can share more about what elements you want to edit. If you can open a ticket on the support site, our team will help you with more detailed information.
Thank you
Your demo website is full of pre-built design elements which, as you said, can not be edited or customized, meaning your demo websites can not be customized. Did you write that in product description ? No ! This is plain cheating !! I would never have purchased your product had I known the demo sites are just for show. We buy a theme to save time – if demo sites can not be customized, then what value does your product offer !! You should refund the money paid !!!
Hello,
We’re sorry that the theme’s description is not clear. Our theme is fully customizable with Elementor and Theme Options. We know there are limitations in our theme and we’re actively working to improve it.
Thank you for giving our theme a try. You can open a refund request via this link:
https://themeforest.net/refund_requests/newThank you
Hey just wanted to ask a question before purchasing. Is there a way to implement a loyalty rewards program for customers? like a way to show the points they have accumulated in the user dashboards? and a way to redeem it
Hello,
To have this feature, you may need to install an additional plugin to extend WooCommerce’s functionalities. There are some plugins that you can try:
https://wordpress.org/plugins/wployalty/ https://woocommerce.com/products/woocommerce-points-and-rewards/Thank you
Hi, i need urgent help with the preference selector, i added fox mulitcurency, and when i go to my website to select the currency it starts glitching like you click to select the pop to choose a currency appear and then close and then appear again and then close so you can change the currency
Hello,
Thanks for reaching out. We understand you’re having issues with the currency selector on your website after adding Fox Multi-Currency plugin.
To expedite the troubleshooting process, please open a support ticket on our website and provide the admin login credentials. This will allow our developers to access your website’s backend and investigate the issue directly.
Once we have this information, our development team will be able to assist you in resolving the currency selector issue promptly.
https://uix.ticksy.com/Please let us know if you have any other questions.
Thank you
also if you go to a products and then check the menu for the categories its empty all the categories are not showing, and then you go back home the categories are showing again, im using the imported theme the green one – Home v3 – Mega Market – but when i import – Home v1 – Marketplace everything works fine
Hello,
To help us resolve this issue, please create a support ticket and include the website address and admin login credentials.
Once we have this information, our team can begin investigating the issue and provide a solution.
Thank you
Hi, please i would like a refund, ive tried everything, lost so much data and time, all because of this theme, if its not this its that, always something wrong and i cant go to production
i opened a ticket what now?
Hello,
Our team is actively working on your support ticket and will provide a detailed response as soon as possible. Please check your ticket for updates.
If you’re considering a refund, please visit the following link to initiate the process:
https://themeforest.net/refund_requests/newWe appreciate your patience and understanding as we work to resolve your issue.
Thank you for your response, i have initiated the refund process
We’re currently processing on your request and will notify you as soon as it’s completed.
Thank you
Okay thanks
Hi I have few question in regards to this theme:
1. can we list product with its product details but direct customer to buy at seller website? 2. can we list service as product and offer tier pricing like, Package A: $39/mo; Package B: $59/mo, Package C: $79/mo and check out on my website 3. Can we sell service/products from affliate like amazon, ebay or other marketplace? If yes, do we need special plugin for that or can we upload the product via spreadsheet? 4. Do you have directory function, where we list the places to find those products like stockist or yelp. Listing purpose.
Thank you.
Hello,
Thank you for your questions for our theme. To answer them:
1. Can we list products with its product details but direct customers to buy at the seller’s website?
Yes, WooCommerce supports external products (affiliate products) by default. This means you can list products, provide detailed descriptions, and even add images, but when a customer clicks the “Add to Cart” button, they will be redirected to the seller’s website to complete the purchase.
2. Can we list services as products and offer tier pricing like Package A, Package B, Package C, and check out on our website?
By default, WooCommerce doesn’t support subscription products. However, you can achieve this functionality by installing a third-party plugin like WooCommerce Subscriptions. This plugin allows you to create subscription plans with different pricing tiers and recurring billing schedules.
https://woocommerce.com/products/woocommerce-subscriptions/3. Can we sell service/products from affiliates like Amazon, eBay, or other marketplaces? If yes, do we need a special plugin for that or can we upload the product via spreadsheet?
As with question 1, the answer is Yes. WooCommerce supports affiliate products by default, so you can list products from Amazon, eBay, or other marketplaces without needing any additional plugins.
However, to import a large number of products from a spreadsheet, you might need to find a plugin.
4. Do you have a directory function, where we list the places to find those products like stockists or Yelp?
No, the Motta theme doesn’t have a built-in directory function unfortunately.
I am working on my client website he purchased your theme but on size chart popup not working it should work popup one please fix it
Hello,
Thank you for your feedback. Please open a ticket on the support site and share with us your website address and the admin login credentials. Our developer will help you check this issue.
https://uix.ticksy.com/Thank you
Are you available to provide support for this theme?
Hello,
Yes, you’re welcome to open tickets to our support team whenever you need any assistance.
https://uix.ticksy.com/The themes is very nice as per demo. I will wait for the next SALE PROMO to purchase. You offer coupon code or discount code?
Hello,
Thank you for your interest in our theme! While we’re unable to offer coupons or discount codes directly through Envato Market, we encourage you to bookmark this theme for future reference. Envato often runs sales and promotions, so you’ll be the first to know when our theme is discounted by subscribing to notification emails.
We appreciate your understanding and look forward to serving you soon!
Hello,
Thank you for reaching out to us. Unfortunately, we have not tested the theme with the premium features of that plugin, so we cannot ensure compatibility.
However, you can try the plugin on your website as they offer a 30-day money-back guarantee.
Thank you
hi, pre-sale question.
is there an option to set up subscription packages for vendors and charge the vendors a monthly subscription fee to list the products online? have Free option for vendors where they are limited to list only 3-5 items on the website?
Thank you.
Hello,
Thank you for your question. Yes, it is possible with the Dokan plugin. But you will need an additional module to enable this feature. Please check the following URL for more information:
https://dokan.co/wordpress/modules/subscriptions/hi there,
thank you for the reply. so that would mean i need to purchase an additional module to this theme to setup the limitations to the accounts and receive recurring subscription fees?
Yes, you’ll need to purchase an additional module to access that feature. Please note that this theme doesn’t have built-in multi-vendor marketplace functionality.
However, the Motta theme is designed to work seamlessly with popular multi-vendor plugins for WooCommerce. The specific requirements (e.g., supporting subscription fee to list products) will depend on the particular plugin you choose for your website.
In the case you choose the Dokan plugin (which is a free plugin), you will need to purchase the module Subscriptions to have this functionality.
Thank you
Hi, we have the website created with parent theme (license activated, purchased by client), but now my client needs image support in product reviews for which I’m trying to use the child theme to edit the templates. the problem is we also need to import theme options to child theme, to have the same look of website as in parent theme. how do I do that? I could not find anything in docs. And if its possible to add image support in product reviews without editing the theme templates, then please let me know. Thank you
Hello,
Thank you for contacting us. You can follow this document to import the demo data to your website.
https://docs.uix.store/motta/#/installation/import-demoThis method works with both parent theme and child theme.
To support photos in product reviews, you can use a plugin. For example, there are some plugins that you can try:
https://woocommerce.com/products/woocommerce-product-reviews-pro/ https://wordpress.org/plugins/woo-photo-reviews/If you need further assistance, please open a ticket on the support site. Our team will be ready to help.
https://uix.ticksy.com/Thank you
Hello,
I purchased your recommended currency switcher plugin (FOX – Currency Switcher Professional for WooCommerce, formerly known as WOOCS).
I added 5 currencies with flags and configured everything as needed. The currency icon is showing in the top bar and is clickable. However, when the popup selector appears, the currency names and flags are not visible; the selector is blank but still functional. Please see the attached screenshot.
Screenshot link: https://paste.pics/c1690dbadb0811b1a054a2693aead876The theme I’m using is a paid one, purchased by my client. He sent me the theme files directly, which is why it doesn’t show as “PURCHASED” under my username.
Hello,
Thank you for your feedback. Could you please share with us your website address? This way our developer can check it and provide further assistance.
Hello,
Thanks for our sharing. It could be a conflict with custom code in the child theme or plugins. Please try to switch to the parent theme and deactivate plugins to test this issue.
For further assistance, please open a ticket the support site and share with us the admin login credentials. Our developer will help you test this problem.
https://uix.ticksy.com/Thank you
Hello! I’m looking the option to let the category menu always open like you did in the template#1: https://motta.uix.store/
How I can manage to do that? Mine is closed by default. Thanks in advance
Hello,
Thank you for contacting us. To make the category menu always open, you can edit your homepage and change the setting “Category Menu Display” in page’s Display Settings.
Please check this document for more details:
https://docs.uix.store/motta/#/page/display-settingsIf you need further assistance, or have any question, please open a ticket on the support site. Our team will be ready to help you at any time.
https://uix.ticksy.com/Thank you
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