12673 comments found.
I have turn on show single variation option https://prnt.sc/IF4HdlvWz4p6 and search results started to look like posts. when I turn off the show single variation option it goes back to normal https://prnt.sc/ZYtFFEFZYabs
its having conflict with Relevanssi plugin
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Please I need your help, my site is spanish , I installed the loco plugin its appear and looks like fine but , my site appear in english for woodmard, for woocommerce features in spanish , I dont know what shoud I do for my theme take the setting the language please review here https://sariscr.com/
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hello! I can not translate certain words in our website, could you guys help me?
The words are: SKU everywhere visible, Stock messages everywhere visible, New badge on products or other badges that are available and other. I used loco plugin and downloaded swedish po/pot to try to edit but didn’t work
Best regards
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hello how can i use my license to create a new version of my websiste, currently is active on my live site but i need use woodmart in my new staging site to later change to live, what can i do?
Hello,
With the WoodMart theme, you can use your license on both a live site and a staging site simultaneously. This allows you to develop and test changes on the staging environment without disrupting your live site.
Kind Regards
I am trying to active this URLs for the blog posts https://domain.com/blog/post-name/ but it’s showing 404 error here is the screenshot of the permalinks setting.
https://ibb.co/dWWNQTdThis is URL working: https://domain.com/post-name/ This URL not working: https://domain.com/blog/post-name/
What I want is this: https://domain.com/blog/post-name/
Please let me know the fix asap.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Do I need to purchase the support if it expired? I think it’s a very basic thing and you might have already address this to someone else can’t you just share the solution here?
If you need to request assistance from our team, you have to extend your support period. Note that you can still submit bug reports, read our documentation, and explore other topics on our support, where you can find a lot of useful information and solutions.
Hi there ! Do you support the below :
B2B Logins: Can customers log in to view specific pricing based on their business status?
Manual Account Approval: Is it possible for an administrator to manually approve or reject new account registrations?
“Enquire” Button: Can we replace the “Buy Now” button on certain products with an “Enquire” button that opens a form for customers to fill out with their information?
Hello,
Thank you for reaching out!
B2B Logins: WoodMart does not have a built-in feature for displaying specific pricing based on business status. However, you can use third-party plugins like WooCommerce Wholesale Suite to handle B2B functionality.
Manual Account Approval: This feature is not directly available in the theme, but you can implement it with a plugin like WooCommerce Memberships or similar, which allows administrators to approve or reject new account registrations manually.
“Enquire” Button: Yes, it is possible to replace the “Buy Now” button with an “Enquire” button. You can achieve this using a third-party plugin or by adding custom code to open a form when clicked.
Kind Regards
Hi. Can you update the documentation for Facebook Login. Facebook have changed the developer portal and the old documentation is signigicantly outdated.
Hello,
Thank you for the feedback. We have updated all the screenshots in the documentation 
Kind Regards
Is it possible for the product grid to appear as it does with regular variations when the ‘Grid swatch attribute to display’ option is activated, but with linked variations?
Hello,
Could you please send us some screenshots so we can better understand what you mean?
Kind Regards
Thank you very much for the video. Unfortunately, linked variations can’t be displayed there at the moment. We will consider this a feature request for future updates.
Thank you very much. Also, you can consider label position, top-left, center-bottom. ect…
is there any option like sticky add to cart / product details while scrolling down the single product page ?
Hi,
Thank you for your message and for using our WoodMart theme.
Yes, you can see some examples of sticky product page on our demo
https://woodmart.xtemos.com/shop/furniture/grand-comfort-chair/?opt=images_col1 https://woodmart.xtemos.com/shop/cooking/vestibulum-tempus-metus/?opt=images_sticky https://woodmart.xtemos.com/mega-electronics/product/oculus-quest-2/Kind Regards
Hello,
the site made with Woodmart is down. It has this message:
Fatal error: Cannot redeclare frock_render_js() (previously declared in /home/u117537064/domains/kimov.com.mk/public_html/wp-content/themes/woodmart-child/functions.php:20) in /home/u117537064/domains/kimov.com.mk/public_html/wp-content/themes/woodmart/functions.php on line 54
How we can solve this issue?
Thanks
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Thank you. In the end it was a hosting issue. Sorry for bothering.
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Dynamic discounts feature request: There should be a mix and match option across selected products for the discount to apply. I added all the products where I want it to apply, but the discount only takes it from products where there is more than 1 for that specific product. I want it to apply (mix and match) for specific products in different categories.
Hello,
Could you please provide us with some screenshots so we can better understand what you mean?
Kind Regards
I have made screenshots but can’t attach. If I set to individual product/variation and add either single product ID or product category, discount only applies for each single product and not across categories/products. I want the mix option where the customer can receive the discount if they for example add items from a couple of different categories/products. Tested this with the products in basket and it only takes a discount for the same product and not for a variation of products.
Please send us some examples or screenshots using the contact form here https://themeforest.net/user/xtemos Upload your screenshots to some cloud service like Google Drive, Dropbox or Dropmefiles.
Hi there,
Can you please share server specs that is hosting your demos? Demos are looking fast.
Hello,
Thank you for your interest. We use our own dedicated server for hosting the demos, but unfortunately, we are unable to share its specifications. However, a significant part of the speed you’re seeing is due to the optimization provided by the WP Rocket plugin, which we highly recommend.
Kind Regards
Hi,
Thanks for reply but i dont need detailed specs just RAM/CPUs is enough if you could share.
thanks
Hello,
Thank you for your response. However, sharing RAM/CPUs wouldn’t provide meaningful insight, as our server hosts multiple websites and the performance will depend on various factors like the number of visitors, database size, and pages of your specific website.
Kind Regards
Does it support Video Reviews For products ?
Hello,
WoodMart theme doesn’t have built-in support for video reviews on products. However, you can easily add this feature by using a third-party plugin like “WooCommerce Video Reviews” or similar plugins that allow customers to upload video reviews directly on product pages.
Kind Regards
Hello, I have purchased the theme few days back but when today I tried to install theme and import Hardware demo data, I was imported but immediately I am unable to browse the frontend coz it starts giving “403 Frobidn Error” and eventually it the backend also stops working.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hey, i really like your theme! For some reason our other website cart page isn’t working correctly like the woodmart electronics theme! Whenever you delete a product the cart page just changes to a blank white page… But not like the demo? How can we reset the cart page to default? Thanks
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hi,
what if i am not satisfied with theme , will i get refund ?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
You can request a refund only in cases described by Envato Refund Policy. https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund
Kind Regards
Is anyone else having this issue when trying to update any plugins?
“Update failed: Could not copy file. “
Hello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hello, how can I change the product prices on the shop page to display the lowest price from the “dynamic discout” table?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello! Is it possible to enable a minimum order in the cart? if so, how to do it? Thanks
Hello,
There is no such option in the WoodMart theme by default. To enable a minimum order in the cart, you would need to use a plugin. There are several WooCommerce plugins available that can help with setting minimum order limits.
Kind Regards
I have a marketplace, and users are uploading photos of different sizes. The thumbnails are uneven. I used the tool in the customizer for controlling the thumbnail size in WooCommerce, but it didn’t work. I want the images to be 1:1
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
