41 comments found.
Hello, i installed the theme but there are no pictures. everything is white. And i got a messages like “Translation missing: de.general.breadcrumbs.home” on nearly every single page
Please send us email to apollotheme@gmail.com, let us check
Hi. I bought your template, but I thought it would come with HTML & CSS files. Is there a way to get them?
If you want to download the theme and edit it directly on your computer, use Shopify CLI
Here’s another silly question/issue that I can’t seam to figure out… How do I add the menu for mobile? The site displays the burger icon, but there isn’t any action that happens when it is selected.
Please send us email to apollotheme@gmail.com, let us check
the slideshow doesnt show up and I cant figure out why.
Please send us email to apollotheme@gmail.com, let us check
Hi,
I recently purchased your Ap Melody Shopify theme and encountered issues with the outdated documentation and compatibility. Many components seem to be non-functional due to lack of updates. Could you please provide updated documentation or information on theme updates for compatibility with the latest Shopify standards?
Thank you for your attention to this matter.
please contact our mail : apollotheme@gmail.com our developer will install theme for you
Hello. I purchase theme for shopify but file is over 50Mb. How to install? did you provide file less then 50Mb?
Hello, please unzip file In file zip have folder themes if it still not ok please contact our mail : apollotheme@gmail.com our developer will install theme for you
I have Ap Melody Shopify Theme on my store.
Q1: Is there an upgrade for this theme?
Q2: If there is no upgrade, will my current theme work with Shopify 2.0?
My store – https://musicworks-unlimited.myshopify.com/Support Licenses – 0912e812-efd4-46ff-8e77-1c13378c3370 – 30 Jan 2023 aaa7f599-5463-4c5a-b9c7-01f550a33c9c – 6 May 2018
Currently the theme does not have a new upgrade, themes still work normally with shopify 2.0
Hi, For the Melody theme, I’m not sure what the image dimensions should be for the homepage slides?
Thanks in advance. -Eddie
please email apollotheme@gmail.com, let us check
Hello,
I’ve purchased this theme today and I’m having two issues.
1. The Slideshow on the homepage keeps turning white.
2. I keep getting this error message in the backend “ Issue detected: stylesheet took too long to compile. Update theme code to decrease compilation time. Contact your theme’s support team to fix this error.”
Please can you contact me to resolve these issue.
Thank you
Please send us email to apollotheme@gmail.com, let us check
I purchased the Apollo theme and can’t seem to find the color scheme. I need to add color to my collection prices and names. At the moment the picture I keep trying to add is also not showing. Need Help. I’ve sent an email, I tried the online text service and no one has returned a message. Am I going to see any type of help?
Dear sir I Dont see any email from you, our email is apollotheme@gmail.com Please tell me your email
I sent an email with the incorrect spelling of Apollotheme, my apologies. I need support fixing my page. Are you able to assist, or help walk me through the issues I stated in previous message?
Please tell me your email, dont see any email for your shop
ok, we will reply in mail for you
The slideshow at the top of the home page is not showing when the website is published, neither is the blog portion of the home page. Can you assist or help me trouble shoot through this?
Please send us invite to our email, we will check and fix
Hi there, please help me with showing embedded video on this Shopify theme for products.
I received this message in the media section of the Shopify product interface:
“To show videos and 3D models on your online store, you may need to update your theme. Learn about media and themes”
The ‘learn about media and themes’ link goes through to here: https://shopify.dev/tutorials/add-theme-support-for-rich-media-3d-and-video
Please send me through the required updated files so I can copy and paste your updated code in place.
Thanks!
Hi Michael,
Please send your issue with your shop information to apollotheme@gmail.com, so we can check & help you.
Regards!
Hi Apollotheme,
Just seen this Melody theme and we quite like it although we are not sure that it would 100% suit our needs. I just was wondering whether it would be possible to get a money back guarantee on this theme?
Thanks in advance!
Kind regards,
Ben
Hi Ben,
Thank you for reaching out. We will refund the money if you are not satisfied with the product. Please note that this is non-section theme (so you can’t drag & drop the sections in customize theme)
Regards!
Hello I would like to know if with this theme I can sell music online, and also my other companions can make a profile to sell music online let me know if you can with this theme that I can upload my music and sell it from my own page
Hi mate,
Thank you for interesting. Sorry, our theme doesn’t support that function, however you can use this apps to sell digital product: https://apps.shopify.com/digital-downloads?surface_detail=digital+download&surface_inter_position=1&surface_intra_position=4&surface_type=search
Regards!
Saljudos deseo conectar Mailchimp a su tema
Hi Daniel,
Mailchimp is only available for people who are already using it through May 12. You can refer here: https://mailchimp.com/help/shopify-workarounds/. So please try to use other email marketing service
Regards!
Saludos, actualmente compré su tema pero shopify no me permite subirlo porque el tamaño es mas de 50 mb. Que puedo hacer?
Hi mate,
Thank you for buying our theme, please extract the downloaded package, then go to theme folder, select & upload homepage which you like it
Regards!
Hi, I question before purchasing… Can you provide a link for the documentation page or a support page with more info for this specific theme? Thanks
Hi mate,
Thank you for reaching out, please send mail to apollotheme@gmail.com, so we will send your the documentation
Regards !
Hi Apollo!
I purchased and installed today the Melody theme and been working on building out the slideshow and home page. The slide show is refusing to load images and I got a note that:
HTML error found Broken HTML has been detected in your theme’s hero.liquid file. Check that there are no missing or extra HTML tags present.
If you haven’t made changes to this code, contact support for help resolving the issue.
I have not made any changes to that code what so ever and even replaced the hero.liquid file and it still shows HTML errors help!
Hi RetterworldWP16,
Thank you for using our theme, could you please send us your shop informations with your issues to apollotheme@gmail.com, so our technical team can check & help you to solve
Regards !
Hi, just purchased the theme and it’s great although when I upload my logo, the quality is terrible, I even made sure it fit the recommended specifications.
Hi mate,
Thank you for using our theme, please send your issues with your shop informations to apollotheme@gmail.com, so we can check & help you
Regards !
Hi!
THe prices on my theme show for lowest varian on the collection page. I would like it to show the most expensive variant price but dont kow how to change that. Can you help me?
www.gramlux.com
b3d447cc-46d0-4d19-8384-cdfa2e74eb2e – 27 Jan 2017 REGULAR LICENSE
my email: chrisbiela@live.com
Hi Chrisbiela12,
Thank you for using our theme and sorry for late reponse, This is customization request, so please send your shop informations to apollotheme@gmail.com, so we can check & help you
Regards !