14 comments found.
Just purchase and cannot activate license, never had this issue with any other templates. HELP!
Please create ticket to support we will check it. Thanks
Hi, I just bought this theme yesterday—no problem with the theme, plugins, and demo installations. The problem began when I attempted to open a page using the Elementor editor. The only thing I can see is the Elementor icon in the middle of the page. Hope you can help.
Can you flash your permalink? Then check it. If still problem then create ticket we will check it. Thanks
Hi, thank you for your quick response. The permanent link flash did not. I’m opening a ticket.
Ok we will check it. Thanks
Hello, I had a problem installing it. Please install the template.
Please create ticket we will check it. Thanks
Demo is not working, even on tutorial steps are easy on reality is not working?
Let me check. Thanks
The “RT Elements” plugin has a conflict and does not allow the website to be updated.
Create ticket to our support we will check it. Thanks
Hello team ,
we have purchase theme in your portal(themeforest.net) but can’t activate license
please help in below error:
Ops! License can’t be activated. Enter valid license code and try again. Please contact to theme support if still can’t activate.
Please create ticket we will check. Thanks
I have already create ticket in below email id.
support@reactheme.comOk we will check and update you
I have purchased this theme three times, but I am unable to activate it. Please check the error below and promptly fix it.
Ops! License can’t be activated. Enter valid license code and try again. Please contact to theme support if still can’t activate.
We already fix and help you live chat. Thanks
can you please provide step to activate theme
Create ticket please we will check
Hello again.
How can I change to another header? other than the layouts in “RTS Header & Footer Builder”
thanks
When you have multiple header under RTS Header Footer Builder Menu you can easily assign any header to entire website or any specific page. Edit header then bottom of title you will see Disaply on section where you can assign where show this header. See this https://www.awesomescreenshot.com/image/52257064?key=81b9404c1fdf56d129e36e0fce71531f
Can you please create ticket to our support? So we can check it. Thanks
ok thanks!
Ok. Will check
Hello,
The template does not work correctly, it separates words when it should not and in an incorrect way, breaking the grammatical structure of the words.
Web view: https://prnt.sc/_OvwFBigb8-7
Test with editor, is correct: https://prnt.sc/ZifUQ_wdwm-9
When editing I can’t change anything, it just keeps thinking about it all the time: https://prnt.sc/CiGtjxytzLu6
Can you tell me how I can fix this?
Thanks!
We will update it tomorrow so aftter update RT Elements plugin you can add animation charcter or word. So please wait 1 day. Thanks
I see and I understand. I will make spilt left to charc or word then problem will be solved. Thanks
i have plan buy this but i have one question can be translate with this Polylang plugin WordPress ? i have Polylang so i can be translate this complete themes ? if can be translate with Polylang plugin WordPress pulgin can buy ?
Our theme is fully compatible with polylang. If you facing any issues our team will help you. Thanks
alredy buy but themes have issue 1- themes not active as per im buy code 2- also demo not downloads with out themes active please check ticket #2139
We are checking issues and will update you soon. Thanks
Please create ticket to our support we will check it. Thanks
sent.
thanks,
Ok we will check
I have sent you a ticket 2 days ago and still have no answer
Hi, we replied all tickets already. Can you please create ticket here https://reactheme.com/support
Great Work, Congratulations GLWS 
Thanks
Excellent job! Best of luck with sales! 
Thanks a lot
Congratulations GLWS 
Thanks a lot