Could you please reply to this ticket #4534224?

Hello,

I am interested in purchasing the Moppers WordPress Theme and need some clarifications before proceeding:

1. Demo Import & Page Selection If I import the demo content, will my site look exactly like the live preview, including all sections, fonts, colors, and layouts? Do I have the option to select specific pages or sections to import instead of the full demo? For example, if I want only the homepage from Demo 2 and the about page from Demo 3, is that possible? Can I build my site page by page, selecting sections individually, or is the demo only available as a full import?

2. Homepage Setup After importing the demo, how do I set a specific homepage? Some users have reported getting a “404. Nothing here” error when trying to edit with Elementor. How can I prevent this? If I import multiple demo homepages, can I switch between them easily without breaking my design?

3. Customization & Elementor Issues Are all sections of the theme fully customizable with Elementor, or are there any limitations where I need to modify theme files manually? Some users have reported conflicts between Elementor and the theme. Have these issues been addressed in the latest update? What is the best way to prevent errors like the “recent-projects-widget.php” fatal error when updating the theme and Elementor?

4. SEO & URL Customization How can I remove “blog” from the URL path? For example, instead of https://website.com/blog/project/fleche-blanche-elementor/, I want it to be https://website.com/project/fleche-blanche-elementor/. Does the theme support custom SEO-friendly URL structures without requiring additional plugins?

5. Performance Optimization & Dynamic Elements Does the theme include performance optimization features (lazy loading, caching, or minification), or do I need to install external plugins? Some users reported issues with dynamic text in Elementor moving content up and down unexpectedly when scrolling. Has this issue been resolved, or is there a setting to fix this behavior?

6. Plugin Compatibility & Updates Are premium plugins like Elementor Pro or WPBakery included, or do I need to purchase them separately? How often do you release theme updates, and are plugin updates included? If I experience issues after updating Elementor, do you provide fixes quickly, or would I need to manually adjust the theme files?

7. Contact Form Issues Some users mentioned that the contact form is not working, even after switching to other form plugins like Forminator. Is this a known issue, and what is the recommended solution?

8. Video Background & Media Issues Can I use a YouTube video as a background for my homepage? If so, how do I ensure it loops continuously without showing random video suggestions when it ends? Some users reported that videos do not display correctly on mobile devices and instead show a blank background. How can this be fixed?

9. Theme Support & Troubleshooting If I face issues after purchasing, how quickly can I expect a response from your team? Are there any known compatibility issues with WordPress updates or third-party plugins? I really like the theme, but I need confirmation on these points before making a purchase. I appreciate your time and look forward to your response.

Best regards, Hassan

Hello,

Your Demo installer is not working. I am not able to load the demo content.

This is a matter of urgency.

Pre-sale question 1) Does this theme support AMELIA Booking plugin ? (https://wpamelia.com/)

the SC box element in WP bakery does not work or load. When attempting to edit this element it just spins.

Hi, is it normal that the support takes more than a week to answer… not impressed so far. Sorry. But only need to know where to remover the automatic page title set to H1… Would like to remove it and be able to choose and put it in the page. thanks !

I want to purchase this but it seems support is not good. How easy would it be to add a FAQ section since none exists!

Hi, i cant even get it to run. After i try to install and activate the plugin, wordpress gives out errors. The theme doesnt even work!!!!

Where are the CPT “Services” that are showing in your Themeforest demo? They are not in the import.

Hi, I purchased the theme and imported the demo, but no images are shown on the website.

Your support is very pathetic, how can some one seek help for over 4 days and no response or any sort of acknowledgement

Hi guys, am interested in your theme but please highlight the version of WordPress on which its fully compatible and also the php version thats compatible plus wp bakery version being used with the theme. A colleague of mine is using the theme and I would like to use it for a project but one observation I have made is that he takes forever to edit anything in the backend editor using wp bakery editor and I don’t want to end up having the same issue. your guidance will greatly influence a final decision.

Hello, I need support with the multilingual issue, I need to make my website with 2 languages, the template does not allow me to install plugins and I raised a ticket but I have not had an answer, in the description of the template it says “Multilingual Support”, could someone help me? this is my ticket number #3619101

Regards

I have a problem changing the color on the main home page, I changed it in SC Option > General Settings > Theme Colors > Gradient Color but it doesn’t work. How can i fix this?

I bought and installed this theme yesterday. However, I cannot seem to edit pages with wpbakery. I have the plugin installed and php 7.4. when I click to edit a page I simply get a loading image and it never loads. I have wordpress version 6.4.2

i have a problem with SlashCreative Core plugin. if iam enabled the plugin the website isnt wokring…i tried to restore from a month back up but i have the same results with this plugin. iam taking an error at the file custom_font_validator.php

Hi, Do you offer Elementor option for this theme?

Hello, Does this support for SEO and Google Analytics

I have seen only text and background gradient color on the front page. but I can’t find any option to replace gradient with a cleaning photo. just like your demo. I have done imported demo but not the image there. how to enable image as text background for the front page?

There is an option to use two depth level in menu? I mean ul > li > ul > li > ul > li