27 comments found.
Hi If I have version 1.1.1. can I update the site with the latest update download file with out any issues?
Yes you can update the theme normally.
Hi, Is there any way to use other icons in the “service box” besides the Flaticon icons that come in the documentation?
Hi
Yes, it is. You can install an icon plugin and insert the icon class name in the settings for each service.
Can the home page be changed from images to videos?
Yes you can.
Can I change the theme color from pink to another color?
Yes you can
Can I change the color in the live preview? I want to capture the color that my customer wants to see as an example.
Sorry we don’t have live preview option at frontend.
How can I remove the rectangle in the right corner of the website footer? ” How To Remove (#scrollUp icon) from de botton.
You can use CSS to hide it or customize file in child theme. Please make a ticket here https://ovatheme.ticksy.com/, so we can check and assist you.
Thank you for responding, I’m already here in the Editor on my host and I’ve already found the cc functions in the file that starts on line 2462 to 2485, just tell me which line I should change and what I should insert and I’ll correct it, I’m out of deadline to deliver this work and you don’t need a ticket for that. Thanks
and why is that i cannot edit my checkout with elementor?
Hi,
You only can add checkout shortcode in elementor, you can’t edit layout of checkout page with elementor.
What payment methods does this support, in block editor i only see stripe, BUT my country does not support stripe?
The theme is using WooCommerce, you can install extra payment gateway for woocommerce. You can find some payment gateway here: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/?categoryIds=1023&collections=product&page=1
See my latest ticket reply
Its really a struggle to edit my header on mobile view, i struggle to edit my checkout page as it is blank as well as my cart page, and the 30th November is the deadline for the clients website.
I would also suggest for Ova theme to let their support access the clients WordPress dashboard in order to make custom changes, i have build view websites with these templates and its very convenient if the the support can do custom changes, that’s why we pay for support right?
Support doesn’t include customize service. Read here https://themeforest.net/item/mellis-beauty-spa-wordpress-theme/39588775/support
Please do see my new support ticket
Slider revolution is showing plan blank screen
its not letting me click on manual imports.. nothing can be clicked
It is problem config in Revolution Slider. Please make a ticket here https://ovatheme.ticksy.com/, so we can help you.
Thank you guys, I will be asking questions the next few days if i struggle. Very helpful.
You are welcome!
I Have email you guys from horstbecker936@gmail.com on here to edit the service box? i also provided a screenshot
Please check your ticket.
Please see my new ticket?
Are the photos in the demo site content licensed for use with the theme?
Some images are free, so you don’t need to license.
does it support Chinese traditional language?
Yes it does. The theme support multiple language.
Hello, I’ve some issue with import demo, I tried and immediately I receive error, nothing imported
Please make a ticket here https://ovatheme.ticksy.com/, so we can support you.
I need to buy elementor pro too? or just this template
Hi, You DON’T need to buy Elementor Pro plugin. We build page from Elementor Free plugin.
Is this theme still up to date?
Yes it is.
Are all content blocks saved as templates? For example, after installing Demo 1, are the elements shown in Demo 2 and Demo 3 available to insert into the page content as saved content blocks?
Hi, No it isn’t. You can save any element/section to content blocks.
Related to this, after importing Demo 1 is it possible to get content blocks from Demo 2 and Demo 3? Are those pages imported with Demo 1 content? Essentially, there are content blocks that I want to use from Demo 2 and Demo 3 and add them to Demo 1 after installation.
Hi,
- After import Demo, your site will like our demo. You can save any section/element in any page to content blocks and use it again in any page.
- Of course, you can copy content from Demo 2, Demo 3 to Demo 1
Thanks!
Thank you.
One more thing, I have noticed that there are no designs for specific “Service” pages. “Pages” section also does not contain a design for a service.
For example, “Our Services” page only shows tabs. It’s quite important to have a page design for a service where the store can write more in detail about a specific offering. For example nailsalon.co/services/manicure. Is this something that will be added?
Hi,
The service detail page build from Elementor, so you can add any content in page.
Thanks!
Yes, users can certainly create new pages from scratch. Although a theme should have these basic designs available such as a service page. Perhaps we did not understand each other. Thanks anyways.
Sharing an update now that I have purchased the theme. The theme has a number of linked service page templates on Our Service page in the demo. I did not realize that the service text is clickable because image and book now button did not link anywhere.
There are various service page templates such as Facial Care, Massages, Hydro Therapy, Thermo Stone, Salt & Aroma and Body Treatment. These can be easily revised to fit any service type.
Sorry for the confusion.
Overall, the theme is great. However, I can not get the service to edit inside of elementor. It opens in the Wordpress default editor, and only the excerpt is changed.
Disregard – My issue was I needed to go into the elementor, and select “Service” as a post type it will update.
Great job!
Hi it seems that the slider revolution is not available ? Can you please confirm. I have bought the theme and doing my change in WP but it is impossible to have the slider
Please check surely you installed and active slider revolution plugin.also import demo data for slideshow
Hi! When I use manual import of Slider I get error “IMPORT REPORT” and yellow exclamation point
how to use dragndrop blocks?
Hi, Please make a ticket here https://ovatheme.ticksy.com/, so we can assigns supporters to you. Include your wordpress admin account in ticket.
We use Elementor plugin to build page, so you can drag and drop element in page. Please read document of Elementor for using.
Thanks!
