43 comments found.
Every time this theme loads, it breaks, and the loading time is unbearably slow. I’m using a premium Hostinger plan, and everything else is fully optimized. I typically avoid leaving negative reviews, but this product truly deserves it.
Don’t worry, we’ll help you. Please open a support ticket at https://themescamp.ticksy.com/ kind Regards
Hi, I want to set up the site on the subdomain first and then move to the main site. Can you tell me that the license will work for 2 times? Because I cannot go on to setup the main site first. Thanks
Hi, Thank you for your question! If you’re transferring your site to another domain, you can use the same template without needing to buy another one. However, please note that the theme come with a license that allows use on only ONE ACTIVE DOMAIN at a time. If you’re no longer using the template on the old domain, you’re all set to use it on the new one. Kind regards
The theme plugin { Themescamp Elements } is not compatible with Elementor latest update!!! The only way to get Elementor to work is by disabling the theme plugin!!!! Help
Your ticket has already been replied please follow up via the open support ticket.
I did… And looking for a fix….please don’t waste your time asking for login information and other data …just give me a straight forward solution … Thanks
Grateful..the problem solved 
thanks
You are welcome
Bonjour, nous avons acheté votre theme hubfolio, impossiible de l’importer correctement. Nous avons alors abandonner et acheter le theme Webfolio sans nous rendre compte que c’était également un de votre théme. Et malheureusement même problème. Impossible d’importer le design du site
Nous souhaitons un remboursement des 2 thèmes
Hello, Please follow up via the respective support ticket which replied and needs a response from your side to help you. Thanks
I have messaged you days ago but no one is replying. I really don’t want to give a one star rating and request refunds for this
Your message was received approximately 1.5 days ago, and additional access details were requested in the ticket. Kindly follow up at your earliest convenience. Kind regards
Does it support RTL? Do all themes support Persian?
Do all themes support Persian?
Yes for “Digital agency” and “Modern agency” as shown in the demos. Kind regards
Theme looks great. Can the page load transition be turned off on this?
Thanks, kindly check that for side control: https://hubfolio6.themescamp.com/digital-studio/ Yes, If you mean like this: https://prnt.sc/L3flBVavG_jO Thanks
Hey so I meant how after you click each link there is a “hubfolio” loading page before it loads the page. I wanted to turn that feature off.
Yes, this option is available to turn it off (hide), use it in the home only, or use it in all (capture: https://prnt.sc/StoobRH5yNgg ). Kind regards
Hi, is it possible to make global changes regarding fonts and colors?
Hello! Currently, you can make some global changes to fonts and colors, but a complete global editing feature will be included in an update we’re releasing in the next few days. Stay tuned!
Waiting for support and response, been 7 days ..
Thank you for your patience. We’ve provided a response with the requested details, so please check at your convenience.
Some customization was necessary, which our support team has taken care of. If you have any further questions or need additional assistance, feel free to reach out through the same ticket.
Best regards,
Hi. Modern Agency demo has a megamenu bug on both desktop and mobile. It’s not fully responsive. If you look at it “Contact us” is cut and the Plus icon is overplayed in “Portfolio” and “Showcase” links. Also its footer has a magin issue between the darker color and the clear color where the logo starts. It needs spacing. Will purchase the theme right now but please update this responsive blocks soon as well as any other area. You know visitors are 80-90% from mobile devices nowadays.
Don’t worry, we’ll help you. Please open a support ticket at https://themescamp.ticksy.com/ kind Regards
Hi Guys,
I’ve already purchased this and need some support. When I go to submit a ticket, your product isn’t available there: https://themescamp.ticksy.com/. Under what product should I send the support ticket?
We require support on fixing the below:
- You guys are missing the header on a simple single blog post of some inner pages related to templates like these: https://hubfolio1.themescamp.com/inner-pages/common-ux-painpoints-in-dashboard-related-projects-you-must-know/
- Portfolio page issue, no post showing and icons missing on several sections like hamburger menu opener etc…
Kind regards,
It’s already available (2 ND choice). We’ll support you.
Hello,
I recently reviewed your theme on Themeforest, and I must say, it looks outstanding. I have a few questions as I’m considering purchasing it.
Lightweight and Speed: Is the theme optimized for fast loading? Quick loading speed is essential for my website.
Pages and Navigation: I noticed that your main site includes additional page links in the navigation menu. Will I have access to these specific pages, or only to the demo templates featured on your site?
Customization Across Demos: Is it possible to mix and match features from different demo sites? I’d like to incorporate elements from various demos to create a unique look for my site.
Loading Animation: Is the loading animation customizable?
Page Speed Insights: Could you provide details on the theme’s PageSpeed Insights score?
Please let me know if you need any clarification on these questions.
Thank you!
Hi,
Thank you for your interest in Hubfolio and for your kind words! I’m happy to answer your questions:
Speed Optimization: Yes, Hubfolio is optimized for fast loading. However, the overall performance will also depend on factors like your hosting server, the size and quality of images, and any additional optimization plugins you might use to ensure peak performance.
Pages and Navigation: Yes, All the pages and elements you see in the demo, including those in the navigation menu, are included in the theme package. You’ll have full access to them upon purchase.
Customization Across Demos: Absolutely! You can mix and match elements from different demos to create a unique design that fits your brand. Hubfolio is highly flexible in that regard.
Loading Animation: Yes, the loading animation is fully customizable. You can adjust or replace it as per your needs.
PageSpeed Insights: Hubfolio scores well on PageSpeed Insights, but the final score will vary based on your content, server setup, and other optimizations you implement. For a hands-on experience, feel free to test the theme for free here: https://trial.themescamp.com/?theme=hubfolio
Please don’t hesitate to reach out if you have any more questions!
Best regards,
Thank you for the detailed response! I have a few more questions that I’d appreciate some clarification on:
Issue Resolution and Support: If I encounter any bugs or issues that I’m unable to resolve on my own, what kind of support approach does your team take in such cases? Is there direct assistance available to help troubleshoot, or are there resources to guide us through these issues?
Header and Footer Customization: I noticed in the demo that the header and footer were created using Elementor Pro. If I want to make specific changes, like replacing “All rights reserved to Hubfolio” with my brand details, would I need Elementor Pro to make these adjustments, or is it possible within the base theme?
Lifetime Updates: Could you confirm if the theme comes with lifetime updates? I want to ensure it remains compatible with the latest versions of WordPress and PHP as they are released.
Included Plugins and Additional Costs: Could you provide a list of plugins that come pre-installed or integrated with the theme? Additionally, are there any features that require paid or Pro versions of plugins for full functionality? I’d prefer to control as much as possible with free tools if feasible.
Thank you for your time and assistance—I look forward to hearing back!
You are welcome
Support reference: https://themeforest.net/page/item_support_policy
All are available with Elementor FREE No Pro.
Yes, it’s full lifetime updates.
It’s a one-time payment, All required plugins are already bundled with the Theme.
Kind regards
Thank you, one more question can I customize the theme header and footer with free Elementor?
You are welcome, Yes, Sure you can with our theme.
Hi! I have massive problems importing demo data. I sent a ticket. Please help
Cheers, your updates have been received and are in our review queue. Tickets are usually reviewed within 24 hours, but it can take up to three days in some special cases. Kindly check your email for updates frequently. Best regards
Great, Great Theme.
Thank you so much for your kind words!
Is there any way we can import all the pages at once?
Certainly! You can import all internal pages at once; however, the homepage imports are separate to allow different settings and configurations for each. Kind regards
Hello, it looks great. Does it support a tagline feature (e.g., packaging design, web design) and offer a filtering system for clients to filter by work or business (banking, consulting) type?
Hello, Kindly clarify. Thanks
I need the ability to categorize and filter projects by criterias, such as ‘type of work’ (like branding, web design) and ‘type of client’ (e.g., art, banking, food). This would allow users to filter by these specifications individually or in combination when browsing my portfolio. Does the template support such multi-layered categorization and filtering? You can look at the example at https://www.pentagram.com/work , Thank you.
You have taglines for each portfolio project, like ‘branding’ and ‘UI/UX design’ for the Swat Co. project on hubfolio. I need a way to filter projects based on these tags — for example, if I select ‘branding,’ only branding-related projects should be displayed. Does the template support this kind of filter functionality for tags?
The available filter is here: https://infolio1.themescamp.com/inner-pages/portfolio-standard/ Kindly check
Thank you, very useful and nice.
Awesome work.
Thank you so much
Hey, how to change the header?
Whenever I import a new page, it just replaces the header.
And one more thing, how do I change the logo as well?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
Great Work, Congratulations GLWS
Thank you
Excellent job! Best of luck with sales!
Thank you
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