Hi there,

The slow loading speed of your website is not related to the theme verification or purchase code activation. Theme verification is only used to enable automatic updates and support features, and it does not affect the performance or loading speed of the website.

Website speed is typically influenced by other factors such as:

Hosting server performance

Installed plugins and their configuration

Cache and optimization settings

Image sizes and media optimization

Third-party scripts or external resources

Best regards,

hi, getting this thing what are the steps to fix the theme – Your theme (Jamoo Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Dear mate,

Please upgrade to the latest version of our theme. Guide update: https://byduoc.gitbook.io/update-template If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

Pls clear all cache and recheck the site. We checked the site and we see it works well: https://prnt.sc/E0tL1de3P03G

hi, i am not getting option in my dashboard to activate my theme & also my website speed is too slow.

Loading speed of a web page on the browser will depend on many factors, here are a few simple ways that I tested on my local to keep my page load times low:

1. Choose High-Performance WordPress Hosting (NGINX, HTTP/2)

2. Use caching plugins, I recommend WP Rocket Plugin for many reasons:

+ Works perfectly with autoptimize, which can combine with Async JavaScript plugin to Eliminate Render-Blocking Resources

+ Using Minify HTML, CSS and Javascript. If you use WP Rocket you can enable these functions.

+ Use a CDN: Cloudflare and MaxCDN are among the most popular CDN services. Also, I recommend Premium DNS than Free DNS.

+ Cleanup WordPress database.

3 . Enable GZIP and Brotli compression, which is offered free in CloudFlare

4. Delete old revisions, comments, emojis if you don’t want to use these.

We have reviewed your ticket. Please check your ticket and provide the necessary information.

Thanks very much for your suggestion. I will consider this idea and discuss with our Manager to improve our product. Hope for our better cooperation in the future.

Important: The theme allows you to remove or customize the Footer Bar Menu.

1. Pls Go to WordPress Dashboard > UAE > Header & Footer Builder

2. Click edit Footer bar with Elementor: https://prnt.sc/FVjaOSk0nB1n

3. Choose Layout Mobile and change it: https://prnt.sc/2xFyg0eT3nU0

Thanks.

Dear mate,

Our theme is SEO-friendly and compatible with popular SEO plugins. You can also easily migrate from other themes to ours if you’re using Elementor. We provide free, lifetime updates with the theme purchase, and you’ll receive notifications whenever new theme versions are released.

Thank you for choosing our template.

You can refer guide here: https://woocommerce.com/document/quick-whatsapp-chat-and-orders-for-woocommerce/

Of course, you can use our theme for electronic products. The support team will assist you with the theme customization process if you need it.

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at  https://wpopal.ticksy.com and attach your site info also, they will check and support you. Thanks,

Dear mate,

We using a multi-vendor plugin each product will have an associated vendor or store. You can check demo link: https://demo2.wpopal.com/jamoo/store-listing/ https://demo2.wpopal.com/jamoo/store/hoanganh/

Thanks.

This information I saw on the website, what I asked is that on the product page I can add a button to the store that is selling that product (like Vendor: Store Name). Usually is positioned where the Brands button is now on your website.

Unfortunately, this is not an option built into the theme at the moment. It requires customization. For your issue, please contact our support team at  https://wpopal.ticksy.com and attach your site info also, they will check and support you.

Hi.. You can refer guide here: https://elementor.com/help/woocommerce-single-product-builder/ Thanks.

We regret to inform you that the current theme does not support your specific issue. This would require customization to address.

Hi.. Please write more clearly? could you send me some screenshots with description please?

Dear mate,

If you wish to use multiple languages, you can install the WPML plugin. The theme is fully compatible with it. Alternatively, if you only want to translate the theme into your desired language, you can install the Loco Translate Plugin and translate the theme.

Thanks.

Of course, our theme is written for WordPress. Thanks !

Hi..Of course, the theme is fully compatible with WordPress. If you encounter any further issues with the theme, please do not hesitate to let us know.

Hi There,

One of the reasons you may receive this error is if you have uploaded the incorrect file. Pls unzip file download then uploaded file theme.zip Pls refer guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Or please contact our support team at https://wpopal.ticksy.com and attach your site info also, they will check and support you.

Thanks.

Thank you sir very much! Appreciate

Thank you for choosing our template.

Hi there,

It has been integrated into the theme. You can double-check it in our demo.”

https://demo2.wpopal.com/jamoo/store-listing/

Thanks.

What you sent is Dokan DEMO.

I’m talking about WCFM .

Regards

At the moment, the theme does not integrate with WCFM. We will investigate and incorporate it into upcoming versions.

Yes. Our template compatible RTL.

Dear mate,

Yes. Pls create breadcrumbs and recheck the issues. 1. Pls access Breadcrumbs and create Breadcrumbs for subcategories you want. https://wpdocs.gitbook.io/jamoo/setting/breadcrumb 2. Click Edit Breadcrumbs then choose the page you want to show it. https://prnt.sc/RfR73f5hI2Jm https://prnt.sc/vW2HHkw-PqnX

Thanks.

Thanks. So I cannot set it like a widget to work automatically? I mean to set a one time widget which will show child categories for each main category? Because I have 3 and 4 level categories, and it will take ages to set manually subcategories by page condition.

For your issue, please contact our support team at https://wpopal.ticksy.com and attach your site info also, they will check and support you. Thanks,

Hello yotubuy1531, Yes, absolutely! This theme is versatile and can be used for an ecommerce marketplace, even if it operates as a single-vendor site. The flexibility of the theme should allow you to set up and customize your online store according to your needs. Best regards,

Thank you.