Hello,

Thank you for your interest in our theme!

PSD files are not included with our themes. However, the image overlay on the Social Media Marketing starter site is created using the Image Morphing feature from the ElementsKit Pro plugin, which is included for free with our theme.

You can see a live preview of this feature here.

If you have any other questions, feel free to ask!

Done. Please try again now. If it still doesn’t work please open a support ticket on https://keydesign.ticksy.com//ticket/3717856/ . Also, use the correct purchase code and username when activating the theme. Thank you.

Thanks. It works

Hello,

Thanks for writing in! You don’t need to purchase an Elementor PRO license. You can create any page using the accessible version of Elementor and our theme framework. Feel free to write back if you have any questions. Thank you.

Hello,

Thanks for reaching out! I have checked our support forums, and I see that you haven’t opened a support ticket for this matter. I have deleted all your activation logs. You can try to register your purchase now.

Hello, Thank you – it works now. I had contacted the support bot on your homepage who promised to reset my activation log, which apparently failed. Then, after regular enquiries to support, he confirmed that he would pass the matter on to the team. Nothing happened. Probably a dead end…

I’m glad it’s working now! Our chat bot can only help with general questions and isn’t set up to handle license issues. I apologize for the confusion this caused. We’ll update the bot to make this clearer in the future.

If you have any other questions, feel free to reach out to our support team directly – we’re here to help!

Hello,

The page templates, Elementor widgets, and blocks in our theme are specially customized to work seamlessly within our themes and framework. So, while our elements are built on Elementor, they may not be fully compatible or function as expected outside our themes.

Feel free to write back if you have any questions.

Hello,

Thanks for reaching out! We need to take a closer look at your installation. Thanks for writing in! Please use the contact form on our profile page to get in touch.

Thank you for reaching out! Here’s how you can do that:

Importing Demo Content: https://docs.keydesign.xyz/documentation/import-the-demo-content/

Template Library Usage: https://docs.keydesign.xyz/documentation/template-library/

If you have followed these steps and still do not see the templates, please let us know, and we can assist you further.

Hello,

I tried to activate my purchase code, it won’t let me. Says I already used it. I had a multisite and the second site was deleted without deactivating the code, I didn’t know that would happen and now I can’t activate the theme, please advise. Thank you!

Hello,

You can try to register your purchase again. Note: Please deactivate the license if you plan to reset your website. You can do that by navigating to your site admin area > LandPress > Dashboard > License Settings. For any other issue, please open a support ticket on our helpdesk platform: https://keydesign.ticksy.com/

I hope this helps.

While you cannot edit the main blog page (which displays all blog posts) using Elementor, you can customize the layout and settings through the WordPress admin. Here’s how you can manage this:

Editing the Main Blog Page: WordPress dynamically generates the main blog page and cannot be directly edited with Elementor. However, you can adjust the layout options by navigating to: Dashboard > FinPath (or your theme name) > Theme Options > Blog. Here, you can modify settings like layout style, sidebar options, and other visual aspects of your blog page. Editing Individual Blog Post Pages:

You can use Elementor to edit the content of individual blog posts. To do this: Go to Dashboard > Posts > Add New (or edit an existing post). Click the Edit with Elementor button at the top of the editor. You can add widgets, such as text, images, and more, to customize your posts. Using the Template Library:

If you want to use pre-designed templates for your posts, you can access the Template Library in Elementor. This lets you quickly add stylish layouts to your blog post.

Feel free to reach out if you have further questions or need specific assistance!

Hello,

Thank you so much for choosing our theme! We’re thrilled to hear that you loved it.

Discounts for our themes will be available soon as part of the upcoming Cyber Sale campaign. Be sure to check our ThemeForest page for updates and special promotions!

If you have any questions or need further assistance, feel free to reach out.

Hello,

Thanks for writing in! You don’t need Elementor Pro to use our theme. All the starter sites and main landing pages are built with the free version of Elementor. If you decide to purchase Elementor Pro later, our theme is fully compatible with it, but it’s not required.

Hi there,

Adding a discounted price directly to the pricing tables isn’t a built-in feature. However, I’ve submitted your suggestion to the ElementsKit plugin developers for their consideration. They always look for ways to improve, so your feedback is greatly appreciated.

Please feel free to reach out if you have any other questions or ideas.

Hello,

If you plan on installing the theme on multiple subdomains, please open a support ticket. We’ll need to adjust your license settings for this setup. When opening the ticket, please include this comment link and mention the number of subdomains you plan to use with the theme.

Hello,

Yes, you can definitely use the theme on your new website using the same purchase code. Just make sure to deactivate the license on your old website before deleting it.

If you haven’t deactivated it yet, no worries! Just leave a message in the comments below, and we’ll assist you with the process.

Please help me, the old website has been removed from the host so I can no longer access it. “License activated on the largest product instance allowed, deactivate this license from the active instance and try again!” I can’t find the place to submit the work order. Please delete my activation log, thank you!

Hello! The issue is resolved. You can try to register your purchase again. If you have any other questions, please register and open a support ticket. Our team will gladly help out.

I ask because we recently purchased a theme that was using a container for each section, with a single component that managed all of the assets within that section. There was no scope to add or customise the layout. I don’t want this happening again.

Hello,

Our demos are built using standard Elementor widgets along with some pro widgets from the ElementsKit plugin, so you’ll have the flexibility to customize the layout as needed.

Unfortunately, we don’t offer test trials of the theme. However, you can purchase it and explore the page structure. If it doesn’t meet your expectations, we’re happy to provide a full refund.

Let me know if you have any other questions.

I’m using a staging site, Does the import process need to be held in an open website for some reason?

Hello,

If you have any technical issues, please register and open a support ticket. Our team will gladly help out.

Done, thanks

Hello,

If you have any technical issues, please register and open a support ticket. Our team will gladly help out.

Hello,

Thanks for reaching out! I have deleted all your activation logs. You can try to register your purchase again.

Hello,

If you need technical assistance, please register and open a support ticket. Our team will gladly help out.

Hello,

Thanks for writing in! You can check out the theme changelog at the bottom of the official landing page.