161 comments found.
Hi! It seems that King Composer shut down permanently and is no longer developing the page builder. Unfortunately, this means that anyone using a theme that incorporated it will have to look at rebuilding the affected pages with a different page builder or switch to a new theme that uses a builder that is still current and updated. I’ve tried to upload short content video from youtube using this theme but the links are not supported “KingComposer error: Video format url incorrect” . Any suggestions? Thank you!
Pre-Sale question.
Any update incoming for example migration to elementor or other builder since kingcomposer is no longer available due security issues?
I willing to buy the theme but not before a new update comes.
Meloo toolkit plugin causing issues and I cannot edit any page with a blank white page is being returned when “edit” is pressed. Also, hosting panel and wordpress core reports it as problematic with some error reports. Is there any way to download older versions of this plugin for compatibility reasons? Currently 1.2.6 is installed.
Hello,
Thank you for reaching out, and we sincerely apologize for the inconvenience and the delay in resolving this issue.
To address the problem with the Meloo Toolkit plugin, we recommend contacting us directly via our support form at https://rascalsthemes.com/support. This will allow us to assist you more effectively and provide the best solution.
Please include any error logs or reports from your hosting panel or WordPress core in your message to help us investigate the issue further.
We’re here to help and will do our best to resolve this for you as quickly as possible!
Best regards, Rascals Themes Support
Hi – I have submitted two support tickets over the last 6 days but I don’t see a response? Are you getting my support tickets? Thanks
Hi checking in on this, I purchased support a week ago and have written 3 support tickets in 7 days. Can I get an update? Thanks
Hi,
Thank you for reaching out, and we sincerely apologize for the delay.
We understand your concern and appreciate your patience. We are actively reviewing your support tickets and will make sure to provide an update as soon as possible. Rest assured, we will address all your queries and assist you with the issue.
Thank you again for your understanding, and we will get back to you shortly.
Best regards, Rascals Themes Support
Hi Rascals,
Your theme is not compatible with php >= 8.0. Return error :
E_ERROR line 677 file themes/meloo/admin/classes/class-rascals-panel.php. Message : Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, string given in themes/meloo/admin/classes/class-rascals-panel.php:677 Stack trace: #0 themes/meloo/admin/classes/class-rascals-panel.php(483): RascalsThemePanel->export(Array) #1 /wp-includes/class-wp-hook.php(324): RascalsThemePanel->display(’’) #2 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #3 /wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /wp-admin/admin.php(259): do_action(‘appearance_page…’) #5 {main} thrown
Thanks for your good theme and good luck for this bug minor. Best regards,
Hello,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the compatibility issue with PHP >= 8.0. Our team is already aware of this and is actively working on a fix.
In the meantime, we recommend ensuring that you are using the latest version of our theme, as updates may include patches for compatibility issues.
If the problem persists or if you have any further questions, please don’t hesitate to contact our support team directly. They will be able to provide you with assistance and keep you updated on the progress of the fix.
Thank you for your understanding and patience.
Best regards, Rascals Themes
Hope all is well! Will this theme get updated for wordpress 6.4. ? Thanks!
Hello, Hope you’re doing well today;
I’d like to inform you that a new update will be available shortly. Stay tuned for further enhancements!
Kind Regards, Cheers from your Team @ Rascals Themes
I just started to get an error out of nowhere in the following file:
scamp-player-pack.min.js
Uncaught TypeError: Cannot read properties of null (reading ‘_destroySound’)
this.destruct = function(bB) {
if (!bA.isHTML5) {
bA._iO.onfailure = null;
ad._destroySound(bA.id);apart from this, I tried to reinstall the template from scratch (maybe this could solve the issue), but guess what, the demo import does not work, it seems like it cannot fetch any data from your servers and it just gives timeout, it just does not work (and yes, before you even ask for it, I increased the PHP timeout)
can this error be fixed in a new version?
Hello, Hope you’re doing well today;
I want to assure you that your website will be updated shortly. I apologize for any delay in this process and appreciate your patience. If you have any specific concerns or questions, please feel free to let me know.
Kind Regards, Cheers from your Team @ Rascals Themes
Meloo theme has multiple issues and its breakdown the whole website. please check this site
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
warnind trying to accessarray offset on value of type null in/home/djsalvagag/public_html/wp-content/pluguins/kingcomposer/includes/kc.front.php on line 565
I get this error code above the slider and I don’t know why Is there any solution
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
Hey Rascals, Will there be a PHP 8 update for this theme? If yes, can you tell us when you are planning to release it, please? Regards
Question before buy:
Hi, can I view the music player always, no hidden, without press the header music button to view?
Hello, We all thank you for your interest in our theme.
No problem with that, there is an option in the theme settings.
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals ThemesDear support,
The king composer elements are not loading while meloo toolkit plugin is active. When the plugin is deactivated it’s working. Please support.
Hello,
We will check it and back to you and we will reply to you by the support channel.
Cheers from your Team Rascals Themes
Any updates?
Hello, Can you explain us how to update the theme ? I have an old version of this theme and I would like to use the last one. I also have a child theme so I want to make sure that it doesnot break my website.
Thank you.
Hello,
Sorry for the delay…
Always backup your files and databases, there are many plugins that will help you with this. In this case I always use e.g.: filezilla and copy new version on different folder, and replace their names. Then I can check if everything is OK with the new theme. Hope that make sense for you 
Cheers from your Team Rascals Themes
Hello team,
Could you provide some assistance on how to configure AJAX Reload Scripts in Theme panel.
What strings should we add ?
Thank you.
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
Hello guys,
Does the theme have an infinite scrolling for posts/comments/users ? If not, could you give us an plugin that would be compatible with your theme ? Thank you
Hello,
You can set infiniti loading in pagination options for example:
https://rascalsthemes.com/demo/meloo/demo1/posts-page-builder-blocks/posts-block-10/ https://rascalsthemes.com/demo/meloo/demo1/artists/Hard to say, because I have not tested these plugins yet. As best you check yourself which work best and cooperate with the template.Sorry but I am not able to test all plugins because they do not have enough time to me, I hope you understand me.
Cheers from your Team Rascals Themes
Hi, thank you for you answer.
How can we use set infiniti loading in pagination options ? I cannot find it in documentation.
Thank you.
Hello,
It can changed in page options, please take a look:
https://prnt.sc/zjIsBbvmNj7dCheers from your Team Rascals Themes
Hi! Have a good day! I have a few questions about the player. I wrote to you through the contact form. But, unfortunately, I have not received an answer yet….
I would like to say thank you for the detailed answer! In the mail, the guys answered my question in great detail, with screenshots and the necessary information. You are really cool! Thanks!
Still can’t post post a KC Section to a page like before, been like this for over a year now. The button is completely gone.
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
Meloo theme -> update doesn’t work! Meloo Toolkit UpdateMeloo Toolkit Pre-Packaged Required 1.2.3Installed version:
1.2.5Minimum required version:
1.2.5Available version:
Hello,
Sure, I will help you immediately, just please start a support ticket at https://rascalsthemes.com/support
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
Can I transfer the license to another domain?
Hello,
Yes no problem with that
kind regards, Rascals Themes
Hello, My client bought the theme but having a bug in Home – Hip Hop. The Revolution slider is not loading when i am visiting form home page to Home – Hip Hop from menu. But the slider is working fine after the page load here is the page link: https://miquelinet.com/ you should visit the page from Home > Home – Hip Hop to see the issue.
Would you help me to fix this.
Thanks, Md. Elias
Hello,
New Revolution slider is not longer compatibility with Ajax loader. Please try to disable ajax loader in theme options and check your site again. We hope that the new Revo Slider update will solve this problem.
Should you have any further questions, do not hesitate to create a support ticket at https://rascalsthemes.com/support Our support agents will help you immediately.
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
