137 comments found.
Urgent: Logo Size and Quality Issue in Header (Mover Theme)
Hello,
I’m currently using the Mover Theme for my website expressforyou.net and I’m experiencing a serious issue with the logo size and quality in the header.
Here is the problem:
When I upload the logo image in a small resolution, it looks blurry and pixelated – not professional at all.
When I upload the logo in a larger size, the quality is good, but it appears extremely large in the header, taking up too much vertical space.
I tried adjusting this via:
Customize > Site Identity – but there is no “Logo Width” or size adjustment option.
Adding custom CSS (like limiting max-height) – but it had no visible effect.
I also attempted editing the logo size inside the image file directly, but the result is either too blurry or too big.
We need an urgent solution, as this affects how professional the site looks. Please advise how to:
Display the logo clearly and sharp, without losing quality.
Control the logo size properly in the header.
Here are my details:
Website: https://expressforyou.net
Theme: Mover
Purchase Code: 0a53e913-f57f-4646-bf42-b0be97973b5b
Please respond as soon as possible – this is urgent, and we’re on a tight deadline.
Thank you in advance!
Best regards, Omar Jamali
Hello, Dear Omar Jamali! Thank you for your request. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 or email us directly at modernwebtemplates.com@gmail.com with the link/login/password for your WP Dashboard + large .png image for your logotype. Our team will do the rest for you. Best Regards!
I’m using the Mover theme and I’ve encountered an issue with editing the footer section.
Some footer elements do not appear in the Customizer panel, so I cannot click or modify them.
The elements that do appear – when I try to edit and publish the changes, I get an error message:
“Try again” or the changes simply don’t save at all.
I’ve already tried clearing cache, disabling plugins, and refreshing the page — but the issue persists.
Could you please help me fix this problem or guide me on how to properly customize the footer?
Thank you in advance for your support.
Best regards, Omar
Hello, Dear Omar! Thank you for your questions. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 with the access to your WP Dashboard. Our team will resolve and fix your issue. Best regards!
What is this, why the pages are not installed from the installation zip? There are only 6 pages available which are the stock ones: Cart, Checkout, My Account and etc. How can I fix this issue? I would really appreciate if you could help me :cry: .
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at https://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. Then upload and activate the child theme. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 and we will assist you. Best Regards!
Thank you for fast reply. It worked, appreciate it.
You are welcome!
Hi, I’d like to know how I can remove the default headers that appear on all pages, but only for one specific page. Is there a way to override or disable them just for that page?
Thanks in advance!
Hello, Dear Customer. Yes, it is possible to do. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 with the description of your request and our team will assist you. Best Regards!
hello, i am on this step :
In order to set up demo, install and activate all plugins, then click WP Dashboard => Tools => Demo Content Install => Install. Pay your attention that the demo-content installation process will overwrite all your current content. Then check your content at the front-end after the demo-content installation process.
for my “mover theme” and when I hit install demo content it pops up like its supposed to work. says importing then quickly shows: Request failed. Error code: 403
Hello, Dear Customer! We have successfully resolve and fixed your issue in the ticket # https://mwtemplates.ticksy.com//ticket/3842927/ Please check. Best Regards!
Hello, I have a problem, I can’t install this theme as a theme in cpanel. I can’t use it on my website like WordPress.
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at https://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 and we will assist you. Best Regards!
demo not working
Hello, Dear Customer! Our demo works fine, please check: https://webdesign-finder.com/mover-v2/ Best Regards!
Hi there.
Great theme! Thank you.
I have two questions that I need some help with please:
1) I accidentally deleted the third column in the footer and when I try to add content in the footer it places it underneath the second column instead of creating a third one. How do I fix that?
2) Is it possible to add extra custom sections to the following section: Customizing ▸ Theme options ▸ Theme Meta? I want to add a second section for working hours. I also need to add a landline number and cell number.
Many thanks, Candice
Hello, Dear Candice! Thank you for your questions. We can perform you request. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 with the description of your requests and our team will assist you. Best Regards!
Super! Thank you so much. I will submit a ticket.
Hello, thank you for your ticket. Our team is processing your request. Soon we will inform you about the results. Best Regards!
Thank you!
Hi Please note Booking Calender is not showing in pages just showing
[ssa_booking type=consultation-phone-call]
could you please guide me how to solve it and bring the whole calender
Hello, Dear Customer! Thank you for your request. We suppose that this issue occurs because Appointment plugin is deactivated. Please activate it and then check results at front-end. If this step not help you – submit a private ticket at https://mwtemplates.ticksy.com/ Our team will assist you. Best Regards!
hello I have purchased one of your theme for my wordpress website, i have installed it but i do not have the theme that i bought with content so i can edit and change instead i got a template that i have to design and customize everything from scratch, please advise and please call me asap at 862-866-0028
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
this is what it give me now : The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
im trying to upload the zip file into wordpress to install the theme but it gives me thatthe file is larger than 50mb , please advise
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello, I really love this platform, but I need the colorway to be changed from lime green to #b54f6a mauve. Is it possible to change the theme colour like in photos? to match the colour #b54f6a
Hello, Dear Customer! Thank you for your questions. Yes, it is possible to modify colors. To do this – please click WP Dashboard => Appearance -> Customize => Colors: https://tinyurl.com/26npbz6b then scroll options down and use Main accent color #1 option: https://tinyurl.com/2dczpmse Best Regards!
I’m having toruble importinmg and utilizing this product in a godaddy site
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello, which file do I download to upload this into godaddy to edit on word press?
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload mover.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello, I purchased this theme about a week ago and I wanted to know if theres a way to change the colour of the footer without changing the colour of other elements on the website. I have noticed they are linked together.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 and our team will assist you. Best Regards!
can you provide a link to a website using you theme please i check the functionalities
Hello, Dear Customer. Here is the link to our live demo: https://webdesign-finder.com/mover-v2/ Please check it. Best Regards!
Hello Please is your theme working shop woocomerce working perfectly please tell me more about is and also tell me if it is 100% fullly customizable by elementor please help me answer that i want to purchage now
Hello, Dear Customer. The theme is compatible with Elementor and includes WooCommerce shop: https://webdesign-finder.com/mover-v2/shop/ Please check. Best Regards!
Ok is this how the shop is going to be on this link when I purchase the theme? Also, the shop has clients create their own accounts to upload their own products make sales directly, and control their shops on their own.
Please i will be glad for your response i want to purchase now thank you
Hello, Dear Customer. Thank you for your questions. Yes, after demo content installation you will receive a website like on our live demo + WooCommerce Shop with all classic features. The user registration in WooCommerce shop allows customers to register and purchase trading goods in your store. You, as administrator, control these purchases. Best Regards!
hi, my demo not be uploaded i don’t have stating server
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload theme.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
i followed same step the error show after install all plugins “Demo Content Install works only in Staging.”
Hello, Dear Customer! We have performed your request in the ticket # https://mwtemplates.ticksy.com/ticket/3684432/ Please check. Best Regards!
I have a problem, when I want to add a new section to the page and when I add one of its elements (MA Element or ElementsKit), it closes automatically. Can you please help me solve this? Thanks in advance.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 and our team will assist you. Best Regards!
