12597 comments found.
After installing the latest update, the sliders and product menu stopped working. There may be an error in the operation of Slider Revolution. My website make-art.ru
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi, can you tell me if this theme has a “quick view” on product page? Also, can I have 2 separate shops with separate products on different pages?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Of course, you can check our quick view functionality works on the demo https://woodmart.xtemos.com/shop/
You can’t create multiple shop pages but you can categorize your products and create different layouts for each category of products.
Kind Regards
I find your theme quite nice and am planning to buy it. But when I go into your demo and operate on iPhone 11 Promax and iPad Air 2, the menu on the device cannot be opened. Clicking on it doesn’t bring up a list or anything, it just darkens the screen. But I tried it on iPhone 14 promax and there was no error. I think you should fix this because old devices still have quite a lot of users.
Hello,
Thank you for contacting us.
It looks like you have an outdated version of iOS on your iPhone 11, and our theme doesn’t support iOS 13 and 14.0, unfortunately.
Kind Regards
after applying the latest patch my site is showing white screen only. https://ibb.co/Vqs1Dy8 please help me. I have also raised a topic it beens around 20 hours already but no one is replying.
Here is my topic link: https://xtemos.com/forums/topic/after-applying-the-latest-patch-614548-my-whole-website-is-showing-white-screen/
please send some help..
Hello,
We have answered your topic on our support forum. Please continue the conversation there.
Kind Regards
I renamed default theme folder to hapycar and install this theme ok. But after update theme, there is a new theme folder (named as woodmart). I don’t know my active theme (hapycar) was updated or not? And, how to remove woodmart folder?
https://ibb.co/HCd84cKMore screenshot: https://ibb.co/Kw6wLPp
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Thanks for your reply! I logged in to your support system but can’t create topic. May be my support time was expired.
In this case, please extend your support period on our theme’s page and then update the purchase code in your account on our website.
Please, I only what to know which folder is really updated and used?
If you had hapycar folder theme activated and didn’t activate woodmart manually then it is still activated. You can rename woodmart to hapycar to update the theme in this case.
You mean I should rename old foder (hapycar) to any name then rename woodmart folder to hapycar?
Yes, you can try to do this way. We highly recommend to backup your website before these changes.
Thank you very much! I’ll try to do that.
I remove all my old site and reinstall with the latest download from Themeforest (theme folder I renamed to hapycar). After fresh install, I dump demo data (Megastore Electronic). But after some changes in theme setting, the UI will be crash, example in header or in product single page/product grid. I reinstall many time but still error. Is your last update get error?
Please send us your admin access so we can check this. https://themeforest.net/user/xtemos
Thank you! I have just send admin account for you (domain khoxe.net)
Does this theme have to activate the license to work? or is it a non-required?
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
It is recommended to activate the theme with your purchase code to use all the features.
Kind Regards
That is, it is advisory, not mandatory? Because I have multiple domains , before the site goes live , will do a secondary development in a local child-theme , to fit my project , if not mandatory license activation , I think it is a good theme , join the purchase plan
I like theme does not require a license to work on WordPress.
No, it is not mandatory. You can start developing without theme activation.
When clicking “select options” on a variable product “Uncaught TypeError: Cannot read properties of undefined (reading ‘top’)”
I believe this is because I have short description enabled on desktop and disabled for mobile.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
PHP Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /wp-content/themes/woodmart/woocommerce/single-product/product-image.php:27 Stack trace:
When adding product gallery for a single product in Gutenberg
Might be a conflict with Rankmath
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
After the latest theme update, the links disappeared, and I can’t restore them at all. Specifically, in the Category menu, the links for different languages are getting mixed up, and the translations are not displaying for certain languages either (WPML).
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Hi! I am trying to create equal hight and sticky columns with Gutenberg and masonry gallery but I have no luck. Gallery not working – no masonry layout and no image pop up. Also in header builder the Text/HTML element additional CSS is not rendered in site frontend.
Masonry grid gallery works with a short code from WPBakery and it works with Gutenberg if the WPBakery code presents, but without it it is just grid.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
I have bought 3 licenses but my support period has expired. That’s why I wrote here.
Please send us your admin access and link to the page where we can check this. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Quick question: With gutenberg editor do you offer prebuild 400+ templates library? And if so, can you please guide me where to find to check them using gutenberg ?
Hello,
Thank you for the question. This library is currently under development for our Gutenberg builder. It will be available in our next update, 8.1, which will be released in 2-3 months.
Kind Regards
Hello, there is a theme called mega electronics and there is option tabs on single product page under mobiles category names as overview, processors, display, ram…
But under that tabs same attributes showing to all tabs….how to add different details to thats tabs from attributes
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
After update the cart was destroyed, look:
https://imgur.com/oDPpjKM
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I have a question before buying the theme, can it only be used for one website or for more? Also, are the updates forever or do they have a limit? Thanks!! good theme.
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
You get free unlimited updates with the purchase.
Kind Regards
Can the language pack support Chinese?
Hello,
Thank you for contacting us.
Our theme is partially translated to Chinese. You can find all the available translations and check it here https://xtemos.com/glotpress/projects/woodmart/
Kind Regards
After last update to 8.0 the product layouts has broken, the topbar has been bugged.
I had to rollback to 7.6, I hope you fix all issues with the theme in future releases so that we can update properly.
Thanks
Hello,
Our latest update does not have any known issues with product layouts. If you encounter any bugs, please update the theme and send us all the information so we can check it.
Kind Regards
(1.) I have downloaded the Woodmart theme, after downloading when I am installing its page builder it is asking for an upgrade.But I have purchased the theme then why is it asking for upgrade? Slider Revolution and Elementor both are asking for upgrade
(2.) Header color is not changing in woomart theme
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, since new version, the button to hide the box title in the article’s pages, don’t work, i’m forced to use a css:
.wd-page-title { display: none; }
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Привіт! Як можна перевести вже працюючий сайт з Elementor на Gutenberg. Чи доведеться весь сайт перероблювати?
Hello!
It is possible to migrate a site from Elementor to Gutenberg, but unfortunately, it’s not an automatic process. Content created in Elementor will not be directly compatible with Gutenberg, so it will need to be recreated manually.
Kind Regards
Login form disappeared after the update. Only signup is seen. https://prnt.sc/nNtcFL6RjU4U
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I need to rollback urgently but can’t find older versions to download
www.vancatmarket.com please delete this comment if you can
It seems to be caused by the fact that WP Rocket plugin removes necessary CSS code for this form. Try to disable “Optimize CSS delivery” option in WP Rocket.
It worked thank you very much.
Great, you are welcome!
