19 comments found.
Hello, I have bought this theme, and I have encountered a problem with Menu/Mega Menu – Shop (all categories). In Polish (native language, main language) version Menu looks different than in English version, even though both have the common menu setup. In Polish version all menu lines come in one row, in English they are stretched and not all categories show. Where can I change it?
Hi florale1.,
We cannot verify your purchase code since you don’t have a buyer badge for your comment. Could you kindly share the difficulty as a screenshot or recording with the site URL and password ( if applicable )?
Kindly confirm the purchase code via the right bottom form located @http://themeforest.net/user/venusweb so we can move forward.
I have item ID or Item license code.
Here is a photo where PL version has different menu than ENG version. How to make it same? The collection come from the same place:
https://ibb.co/qYQ3B7vZ
Hello? SO no reply and no help?
Hi florale1.,
Sorry! We regret to inform you that we are unable to provide support for Envato subscribers. To receive assistance, we kindly ask that you purchase the theme directly from ThemeForest. Alternatively, you can refer to our theme documentation for guidance on resolving your query.
Thank you!
I need the slider banner to be clickable without adding a button on it
Hi theahmedghanem.,
Kindly view the attached screenshot to achieve your requirements in the slideshow section.
(Refer: https://prnt.sc/6w4v2xlwNojs , https://prnt.sc/SAdO0M6keMPE )
Thank you.
send me email address to send you the code from my website as nothing in the screenshots you sent is not available for me
Hi theahmedghanem.,
Thank you for reaching out. Kindly contact us through the email id support@buddhathemes.com
done check your email
Thank you , We will check and get back to you via mail!
still no answer
Hi theahmedghanem,
Thank you for your message, and we sincerely apologize for any delay in addressing your query.
We’ve checked our support system but could not locate an email from you. Could you kindly confirm the email address from which you sent the message to support@buddhathemes.com?
If possible, please include your purchase details and a brief description of the issue for us to assist you promptly. We are committed to resolving your concerns as quickly as possible.
Thank you for your cooperation and understanding.
done please check
We have updated the code and shared it, kindly check your mail.
Hi, i am trying to import an Adobe Fonts, i tried multiple ways but it is not working..
Hi Yourgymlabel.,
Kindly follow these steps to import Adobe fonts:
- Step1: Get the Embed Code from Adobe Fonts:
- Step 2: Go to Adobe Fonts, sign in, select a font, and create a “Web Project” to get the embed code.
-
Step 3: Navigate to Online Store > Themes > Editcode > Theme. liquid file and paste the Adobe Fonts embed code before the </head> tag.
Apply the Font in CSS:
- Step 4: kindly navigate to the edit code > theme.liquid > add the font CSS
- Step 5: Add a CSS rule like body { font-family: ‘FontName’, sans-serif; } to apply the font.
Add the Embed Code to Shopify:
Alternatively, You can use Shopify apps to import the Adobe fonts.
Please refer: https://apps.shopify.com/custom-fonts-google-fonts?show_store_picker=1
Thank you!
Unfortunatly it did not work, could you guys provide me with some intern support?
Hi Yourgymlabel.,
Kindly create a staff account for this email support@buddhathemes.com and let us know. Or send us the theme URL and collaborate code (if applicable) to create a collaborate request. (Refer to https://youtu.be/qnJeTvYvwZM )
Along with the above credentials, kindly provide the custom font file as a zip file to our email.
Thank you.
Hey,
I purchased this theme twice under the impression that I can upload it as a shopfiy store template, however when I try to upload the zip file I get the following error “zip does not contain a valid theme: missing template “layout/theme.liquid” Please help me fix this error or if you can’t fix the error please refund me as this is not fair it is advertised in the title as a shopify compatible theme
Hi customwearco679.,
Thanks for contacting us. Kindly follow the below step to upload it to your store else you can view the video clip attached below.(Refer: https://youtu.be/1nKm4hy-EnQ )
Please unpack the whole package after downloading it from Themeforest. On that extracted themeforest-stylix-shopify-theme.zip, You can find files like Documentation, stylix.zip , Log.txt and Readme.txt. You need to install the file “stylix.zip”.
In case of any difficulty, feel free to contact us.
Hi there,
We have tested your site on both iOS and Android devices and did not encounter any issues. The product images are appearing as expected. Kindly check and get back to us.
Refer to the screenshot: https://prnt.sc/SQ6pNmngyHra.
If you still facing the difficulties, please share the device details with us so that we can check and get back to you.
Thank you.
Why is the new badge not functioning?
???
Hi theahmedghanem.,
Kindly explain in more detail along with some screenshots, so it will be easy for us to guide you.
Thank you. We are looking forward to your reply.
Showing new badge for the new items like the on sale items
https://ibb.co/xFCyWZYHi Theahmedghanem,
Kindly navigate to Edit code > Open your card product, and replace the following code from line 272. Then, try again.
Code:
{% raw %}
{% for tag in card_product.tags %}
{% assign normalized_tag = tag | handleize %}
{% if normalized_tag == 'tag_new' %}
<span class="badge badge--new">
<span class="badge__text">{{ 'promo.label.new' | t }}</span>
</span>
{% endif %}
{% endfor %}
{% endraw %}
Refer: https://prnt.sc/0cYip3VgGRq7
Also, add Tag_New to your product.
Refer: https://prnt.sc/gmOYhDaNH0cM
If you have any further queries, please feel free to reach out to us.
Thank you.
How I can only show the collection title https://ibb.co/kc1rQ3J
Hi theahmedghanem.,
1) To assess the difficulty mentioned in your previous query, we need your login credentials.
2) https://prnt.sc/ioK3uEXFy-Rx
3) https://prnt.sc/-OKlX9WYWUEL
Kindly create a staff account for this email id support@buddhathemes.com and let us know. Or send us the theme URL and collaborate code (if applicable) to create a collaborate request. (Refer to https://youtu.be/qnJeTvYvwZM )
Thank you. We are looking forward to your reply.
I can’t give access to anyone due to my privacy policy.
I am still awaiting a response.
Hi theahmedghanem.,
Kindly reduce the block to show on the desktop and tablet on the brand logo section and once done check with the site. (Refer: https://prnt.sc/p8vhSPmPUQh7 )
Thank you.
Fixed by myself thanks
Hi Theahmedghanem.,
You’re very welcome! Glad to hear you were able to resolve it. Please don’t hesitate to reach out if you need any further assistance.
Brand logo block is not showing logos in a good way; they are cropped in the slider https://ibb.co/PhgGRfk
In the collection list page, it’s not showing them in 2 columns as I have selected https://ibb.co/tZ3rqPN
How can I change the all collection page title to another one to match my website identity? https://ibb.co/yPk1bLz
my website www.cairolabel.shop
Hi theahmedghanem.,
1) To assess the difficulty mentioned in your previous query, we need your login credentials.
2) https://prnt.sc/ioK3uEXFy-Rx
3) https://prnt.sc/-OKlX9WYWUEL
Kindly create a staff account for this email id support@buddhathemes.com and let us know. Or send us the theme URL and collaborate code (if applicable) to create a collaborate request. (Refer to https://youtu.be/qnJeTvYvwZM )
Thank you. We are looking forward to your reply.
I can’t give access to anyone due to my privacy policy.
Hi theahmedghanem.,
We have checked with our theme it is working fine. Kindly enable the slider option in the customizer and let us know. We will check with your site url and let you know if any updates
(Refer: https://prnt.sc/RLQ9r0bAJzx7 ).
Thank you.
Done
I am still awaiting a response.
Feed by me
Hi Theahmedghanem.,
You’re very welcome! Glad to hear you were able to resolve it. Please don’t hesitate to reach out if you need any further assistance.
Products pages also takes time to be loaded and its showing white spaces
Hi theahmedghanem.,
1) To assess the difficulty mentioned in your previous query, we need your login credentials.
2) https://prnt.sc/ioK3uEXFy-Rx
3) https://prnt.sc/-OKlX9WYWUEL
Kindly create a staff account for this email id support@buddhathemes.com and let us know. Or send us the theme URL and collaborate code (if applicable) to create a collaborate request. (Refer to https://youtu.be/qnJeTvYvwZM )
Thank you. We are looking forward to your reply.
I can’t give access to anyone due to my privacy policy.
I am still awaiting a response.
I am still awaiting a response.
Hi theahmedghanem.,
Kindly reduce the block to show on the desktop and tablet on the brand logo section and once done check with the site. (Refer: https://prnt.sc/p8vhSPmPUQh7 )
Thank you.
your answer is not related to my issue
???
Hi Theahmedghanem.,
Sorry for the delay.
To resolve the issue, please navigate to Edit code > Placeholder.css > and comment on all codes or delete the file.
Refer: https://prnt.sc/DCx1OfsQZWDh
If you have any further questions, please email support@buddhathemes.com so you can receive a response as soon as possible.
Thank you.
Hello, we are having trouble with the menu bar at the bottom on the mobile version
Hi ntfactory01.,
Please send us a detailed description of the difficulty along with some screenshots. This will help us resolve the issue or guide you in making changes according to your requirements.
Thank you. We are looking forward to your reply.
hi there is there some kind of lazy load or animation on product collection page because it takes a while to load. i would like to stop that fade in if possible. Also on some computer desktop the product images do not show at all until you hover on them. I’m quite savvy if you have the solution I’m sure i can do it myself.
i see someone had the same issue in your theme comments that was easy fixed. thank you for your time
Hi melgcweb.,
Kindly confirm the purchase code so that we can proceed further.
For the Purchase code, Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Kindly send the theme URL and password (if applicable). So, It will be easy to investigate the query.
Thank you.
hi there, I’ve just installed this theme and I’m still optimising it. The problem I’m having is that all the placeholder for any products (or even the image for each collection list section of the shop) shows blank and only displays the image for that product or collection when I hover the mouse on it.
I’ve checked and even on your online demo the same happens in both MS Edge and Chrome.
My shop is https://wellnessways.shop
Thanks
Also, on the collection list section of the home page (where it says Fashionable Sports Clothing) no matter what i do, it duplicates the name of the collection and doesn’t display the image for each collection
Just one last thing, I’ve just noticed that the home page is not fullwidth of the browser’s window. There’s a huge black column on the left and if you scroll left you can see it. how do i remove it so the homepage is always fullwidth?
Hi.,
We’ve reviewed the issue and need access to your store to investigate further. Could you please create a staff account for the email ID support@buddhathemes.com? otherwise, kindly reply with your collaborator access code for your store, so that we can create a collaborator account for you and proceed with finding a solution for you
2186
what else do i need to do?
Hi.,
We have created the collaborator account and shared the request with you. Kindly accept it and let us know so that we can check and let you know
please refer:( https://prnt.sc/p-gV2BL0xKOg )
Hi, I saw the request and accepted it straight away earlier today around lunchtime. On the shop is shows Buddhathemes (never logged in). Please have a look and you should have access. Thanks!
Thank you for you help!! now there’s only the problem with the product placeholders being blank until we hover the mouse on them. the same thing happens for all the products regardless on what page they are on
here are screenshots of the issue: https://drive.google.com/drive/folders/1iLOUVmdlqUiuK2NMzLnxy6w0BLlEphhz?usp=sharing
Hi azaerius.,
1) We have made changes in the collection list, Kindly check now the placeholder images will be displaying (Refer: https://prnt.sc/aXPVmqL1KY8I )
2) We have made changes to the side scroll on your website. (Refer: https://prnt.sc/HhtcHLB-UPM3 )
We value your feedback and would love to hear about your experience. Please take a moment to rate your experience with us. Your feedback helps us improve our services and better serve you in the future.
To simplify the process, we’ve created a quick video guide on how to rate us. (Refer: https://youtu.be/bMTw_RFbk-A )
We are waiting to see your 5-star ratings.
hi guys! I can confirm that on my iPhone all the placeholders now display the product. But on the desktop version they sill don’t. As per your screenshot, when there’s no products on that category, the generic placeholders appears, but when it actually has a product, it shows blank (either black or white) until i hover the mouse on it. It’s like the first image doesn’t load and once the second shows with the hover. please check the screenshots on the google drive that I have shared on my previous reply.
I’ve tried clearing the cache on both MS Edge and Chrome but the same still happens
Not sure this helps identify the issue but I’ve noticed that on both mobile and desktop versions, even after updating the products details on the Product Page area like the default image order and price for the product, the placeholders are not updating the image order automatically. only the price is updated. so its like the template’s product placeholders are holding on to whatever image it picked up originally for each product and is not communicating properly with the backend and auto update themselves to show whatever new changes have been done to the products
just a quick update! I think you’ve done it! It’s all working perfectly now!
Thank you so much for your help!
I’ll make sure to give you 5 stars!
Have a nice weekend!
quick question: is it possible to change the color of the newsletter subscribe where the user types their email address, on the footer Style V to be black instead of white? the subscribe button can stay the same. thanks
Hi azaerius.,
We have checked thoroughly, Everything is working fine. Kindly refer to the attached link to view the recorded video clip. (Refer: https://we.tl/t-HpdTUgoF99 )
Please send your request to us directly at this email support@wedesignthemes.com
Thank you.
Hi azaerius.,
For further queries, Kindly contact us.
We value your feedback and would love to hear about your experience. Please take a moment to rate your experience with us. Your feedback helps us improve our services and better serve you in the future.
To simplify the process, we’ve created a quick video guide on how to rate us. (Refer: https://youtu.be/bMTw_RFbk-A )
We are waiting to see your 5-star ratings.
Hi azaerius.,
We have made the changes as per your requirements. Kindly view the changes made by us. (Refer: https://prnt.sc/gLMk69u-ijLi )
Thank you.
Hi azaerius.,
We hope our assistance with your query has met your expectations.
We value your feedback and would love to hear about your experience. Please take a moment to rate your experience with us. Your feedback helps us improve our services and better serve you in the future.
To simplify the process, we’ve created a quick video guide on how to rate us. (Refer: https://youtu.be/bMTw_RFbk-A )
We are waiting to see your 5-star ratings.
guys, can you please check why when a user opens a product, there’s a delay on showing the name of the product, the price and the pictures. all is shows for around 2 seconds is white boxes. thanks
https://wellnessways.shopanother thing, on every single product page when i click on the other add to cart buttons that show during the description of the product (not the main add to cart button) they all the same, completely different product to the cart. How can i make all the “add to cart” and “get mine” buttons on each individual product page add that particular product to the cart?
Hi.,
1) The product page white box issue has been resolved kindly take a moment to review it
2) We are currently unable to address your query exactly Could you please provide some screen recording related to the issue? This will help us investigate, and we will get back to you with a solution.
Thank you
i bought a shopify theme here on this platform but when I was trying to upload it to shopify.com. It says: missing template “layout/theme.liquid”
Hi.,
Please unpack the whole package after downloading it from Themeforest. On that extracted themeforest-stylix-sports-gym-cloth-shopify-theme, You can find files like Documentation, stylix.zip , Log.txt and Readme.txt.
You need to install the file “stylix.zip”
How to install the theme: https://youtu.be/bd4gdnVsAhI
More details : https://www.youtube.com/watch?v=1nKm4hy-EnQ&list=PL6kpawNbFm9Xn29NXtsfmdjZYwlYScEJy&ab_channel=WeDesignTech
If still facing any issues, please mail us your site credentials (store URL, and store login details ) immediately via @ rsriram Support ., So, We import demo data for you.
or
Create a staff account for this email id support@wedesignthemes.com and let us know.
i bought a shopify theme here on this platform but when I was trying to upload it to shopify.com. It says: missing template “layout/theme.liquid”
Hi.,
Please unpack the whole package after downloading it from Themeforest. On that extracted themeforest-stylix-sports-gym-cloth-shopify-theme, You can find files like Documentation, stylix.zip , Log.txt and Readme.txt.
You need to install the file “stylix.zip”
How to install the theme: https://youtu.be/bd4gdnVsAhI
More details : https://www.youtube.com/watch?v=1nKm4hy-EnQ&list=PL6kpawNbFm9Xn29NXtsfmdjZYwlYScEJy&ab_channel=WeDesignTech
If still facing any issues, please mail us your site credentials (store URL, and store login details ) immediately via @ rsriram Support ., So, We import demo data for you.
or
Create a staff account for this email id support@wedesignthemes.com and let us know.
Hello!
We are stumped. Is there a way to edit the transition graphic from “stylix” to our own insignia (when going between every page)?
Hi dnash0471.,
We have attached the screenshots for your reference regarding the query you mentioned earlier. (Refer: https://prnt.sc/Ol8ZGfcwWfZp , https://prnt.sc/rsTSmrUw0nBm , https://prnt.sc/iISJSv5XHNb6 )
Thank you. For further assistance, feel free to contact us.
Note: We are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5-star rating from your end
Hi i purchase the theme , and when i visit the store from Europe location the theme it gets back to default , but when im visiting from USA the theme is working fine
Hi.,
We are sorry to say that we didn’t understand your query exactly, kindly explain it in detail by using some screenshot or recording video so that we can check and let you know.
feel free to reach out. We’re here to help!
Good luck!
Hi MPIthemes., Thank you for your wishes and appreciation.
Great Work,Congratulations GLWS
Hi TmdStudio., Thank you for your wishes and appreciation.
Great work!
Hi maan_theme., Thank you for your wishes and appreciation.
