619 comments found.
Hello How can i remove the reviews tab from single agent page?
Thank you.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hello, is it possible to transfer the language of the template to Spanish? for example search filters
Hello,
Yes, You can use Loco Translate plugin to translate the theme
Hello, how do I remove or change the Expiration Date option from property listings? I have several listings and I need them to have no end date (expiration) or a much later date than the default.
Thank you.
Hello,
You should edit property to change Expiration Date
Please send us a support ticket here: https://apusthemes.ticksy.com/
Updated to the latest version, but still gives error: Your theme (Homeo) contains outdated copies of some WooCommerce template files. When will you update these files?
Hello,
Please wait for the next version of the theme. We are updating all the themes for it
Thank you.
Hi, Can you please clarify which framework the theme is using! I can see Redux Framework 3.6.15. under the tools section in the cPanel. I see that latest Redux Framework is currently 4.5.0.
In the plugins I see Apus Framework but no link to the plugin. Is this your own version of Redux Framework? Has it been updated lately? I see a lot of errors regarding the Redux Framework php. I think this is slowing down the site.
-Anne
You should update the latest version of the plugin Apus Framework
You should download full package of the theme to get plugins to update
Thank you! I will do that!
hello, how do i change the registration form image or the login page image?
this is not support ticket, its general, if i try to send anything on the support ticket, it says support has expired, this signup form image should be on the manual or documentation, but its not there, please do something about this.
Hello,
You need to go to Admin Panel > Headers Builder to edit header with Elementor to change in that element
Hello, am not talking about the headers, see when you click on login, there is a popup where you have to fill-up your email both for login and signup, there is a picture on the left side, how do i change that picture. please NOTE: AM NOT TALKING ABOUT THE HEADERS
Hello,
That’s a section of Header. Please read my previous message
thank you
You are welcome!
How can I hide the author name from the property display?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
I send a another problem. Can you check please
Hello,
Yes sir
hello i need to make some modifications to the theme is there a way to contact your support department to determine the cost because my support plan ended
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
As I told you above my support plan ended and I can’t send tickets is there any other way to contact support
Hello,
Please send us a custom request here: apusthemes@gmail.com
We will check and give you the cost
Hi, is it possible to modify or add fields to contact form on single property page?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
Will you update the outdated woocomerce templates?
homeo/woocommerce/cart/mini-cart.php version 7.9.0 is out of date. The core version is 9.2.0 homeo/woocommerce/loop/add-to-cart.php version 9.0.0 is out of date. The core version is 9.2.0 homeo/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0 homeo/woocommerce/myaccount/my-address.php version 9.2.0 is out of date. The core version is 9.3.0
Hello,
You should update and use the latest version of the theme
I installed the latest version, which I downloaded on September 6, 2024. Have you updated it since?
Also, the theme’s documentation is quite limited and doesn’t provide adequate guidance for a few issues:
WooCommerce Setup: The WooCommerce setup guide and dashboard only include one screenshot and lack detailed instructions. Specifically:
Where do I create a plan? How do I link it to an agent? How do I connect it to my payment gateway?
WP RealEstate – WooCommerce Paid Listings Plugin: The documentation does not explain how to set up the WP RealEstate – WooCommerce Paid Listings plugin. After deactivating this plugin, the property remains in ‘preview’ status. There’s no documentation on how this preview gets updated.
Additionally:
Where do I see the properties an agent has submitted? How do I approve them?
If I choose to use the theme without the plugin, why can’t I see the submitted properties?
Map Setup and Dashboard: There’s no guide on setting up the map or updating the agent dashboard. Customizations often need to be done directly in the code, which is manageable but would benefit from additional developer documentation.
Specifically:
Where do I connect my Firebase project?
I encourage you to revise the documentation to address these issues. You can see how limited it is: https://apusthemes.com/guides/homeo/
I understand you encourage users to contact support, but it can be time-consuming each time something isn’t working as expected. Providing more comprehensive documentation would be very helpful.
hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Could you please reply on the support ticket?
We will reply all ticket this morning
Can you please reply on the support?
Hi, the same property can be manage by 2 or more agents? if its possible, how can I do it? Thanks in advance
Hello,
the theme support 1 property for 1 agent
I am intersted in your theme i have 2 questions 1) on the mobile version why can’t we see the “send message” button it seems it disapeared. 2) can we add a user to user chat plugin system when someone press “send message button” to the owner 3) i have this chat plug in. will it work ? https://www.whizzchat.com/
4) I also would like to know if i want to add other Ranges that looks like price range , example weight range, height range etc
Hello,
1. Which section do you want to say?? send me some screenshots of it
2. 3. You can use any WordPress plugin for your website
4. It’s not easy to add other range
Hello, no options for header with logo in the middle? Is it possible to do this?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hi, do you have a pre-sales email where I can ask questions and discuss your product?
Hello, You can send us a email here: apusthemes@gmail.com
No free listing option
Hello,
It available. You can deactivate paid listing plugin
Tried to install Google Site Kit, but it keeps giving me error. Can you please tell me what needs to be fixed in order to activate Site Kit by Google plugin. In this case, WordPress caught an error with one of your plugins, WP RealEstate.Tried to open ticket, but support has expired.
Hello,
Please update and use the latest version of the theme and plugin WP RealEstate
And you can disable Google Login to check
Hi! Two questions please: 1) I wanted to know if in this version of the properties (https://www.demoapus-wp1.com/homeo/properties-grid-2/?filter-display-mode=grid) the advanced search which is on the left side can be removed from there and placed at the top, above the properties, horizontally. It’s possible to do it? 2) I wanted to know if in the home https://www.demoapus-wp1.com/homeo/home-6/ the search bar on the slide if it is possible to remove it completely? Thanks! Best regards
Hello,
1. Please take some screenshots of your problems?
2. Yes, It’s possible
1. Please take some screenshots of your problems? How can I send you a screenshot of what I request? Thanks! (my mail is frsa@tiscali.it)
2. Yes, It’s possible Thanks!
Hello,
Please send me a screenshot here: apusthemes@gmail.com
Done! Thank you.
Hello! I was waiting for your email but it hasn’t arrived yet. Can you answer me? Can you make the change to move the search bar from the left to above the properties? Thank you very much!
Hello,
I don’t see your email
I sent you 2024-06-24 08:26 to apusthemes@gmail.com. I resent the email again. Thanks!
Hello,
I don’t know your email
Ok thanks for getting back to me by email. And thank you for your kindness and support. I’ll buy the theme! See you soon.
You are welcome!
Why I cannot install the parent theme also I already installed the last version?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
i have issue with elemntor cond work with this theme how i can fix it ?
Hello,
Please send me a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
As we can see, in the categories of this format, the category description or taxonomy description is inactive. Can this feature be enabled? If yes, do you need a code to activate?
Hello,
The theme does not show it. If you want, we can customize the theme to show it for you
