35 comments found.
When I install the Finix theme on WordPress, the Finix Options are shown, but when I install the theme and start working on my website for a while, the Finix Option is nowhere to be found. What’s the Problem? how can i resolve it?
Hi, Sorry for inconvenience, We request you to please open a support ticket at powersquall00@gmail.com so that our support team will help you. Also please provide your site URL and admin details, so we can check and provide you quick solution.
When I install the Finix theme on a Local server, the Finix Options are shown, but when I install the theme on a Live server, the Finix Options are not shown. What’s the Problem?
https://prnt.sc/5jBfRBkZ_ja_ https://prnt.sc/AL9ho8LYSbdJHello, We have already replied your ticket. If you still not getting our replied, please create support ticket again, our support team will help you.
Are you planning to release a new version? This theme seems very outdated
Hello, Yes, we have already released New Version today, Now you can check our latest Version.
Hello,
Do you have any plan to continue updating this theme? Then I may renew the support. Otherwise, we will have to switch to another theme. Please let me know.
Hello, Currently we are working on other stuff, and also we are working on new demo for finix theme, so Yes we will give new update very soon.
Thank you for your reply. The default demo’s wave animation has issues. Can you publish a fix? You can check the issue in your demo at https://finix.powersquall.com
Hello, Yes Sure, can you please Explain me in Detail with Screenshort, which animation has issues on Default Demo? We request you to please open a support ticket at powersquall00@gmail.com so that our support team will help you. Thank you.
You can check the screenshot here https://quanticdynamics.cloud/wp-content/uploads/2024/05/Screenshot-2024-05-04-at-11.38.00 PM.png check the bottom animation.
We have testing this issue on our end, it’s perfectly working fine, see screenshot https://prnt.sc/qLJ1ByLz2wi4
Have you checked your demo? That screenshot I gave you, it was from your demo. It’s not working fine. Please check https://finix.powersquall.com/
Is there update cos I am noticing issues with the new version of Elementor.
Hello,
We request you to please open a support ticket at powersquall00@gmail.com so that our support team will help you.
Thank you.
when you add a portfolio element, it doesn’t have the structure that comes with the theme. I need it reviewed or tell me how I should address this problem
Hello,
We request you to please open a support ticket at powersquall00@gmail.com so that our support team will help you.
Thank you.
I am unable to use this theme on Wordpress. Can you help me ?
Hello,
We request you to please open a support ticket at powersquall00@gmail.com so that our support team will help you.
Thank you.
Hello! I have one question, is possible change the search results page to present the results in grid format?
No, That’s not Possible.
Now Finix Latest 1.6.0 Version, You can Set Classic, Grid, and List Style to view your results page. See Screenshot for new option for Search Result Page Setting : https://prnt.sc/TicuedFt_Ecp
I think finix theme confilict with jetpack
Hello! Currently, we are working on Other Stuff, we will Resolve jetpack confilict Issue in Next Update.
Now Our Finix Theme Jetpack Conflict Issue Resolve in Latest Version 1.6.0.
Hello Team,
Finix theme page loading in mobile version is very slow. Could you please help me how to increase the speed for mobile version?
Hello!
Our Team Has Send Consent In Support Please Check Ticket.
Thank you very much!
Hello. After installation I have fatal error. There is a file missing in the theme: themes/finix/inc/jetpack.php
Hello!
Our Team Has Send Consent In Support Please Check Ticket.
Please can you make new demos like SEO Optimisation page ?
Hello!
Thank You For Your Suggestions, Currently, we are working on Other Stuff, we are Notified when we are ready with New Demo and Other Updates.
I need assistance. How do i disable the coming soon page of the finix theme ?
Hello,
Yes, You Can Customize the coming soon page in the Theme Option with some Easy Steps.
Please see the below screenshots. https://prnt.sc/3CLTwwMq1FmQIt was ok for 28$, for 59$ it is a no-go, much too simple. Not recommended anymore.
Hello, Sorry to say, but now this is our regular price. Thanks,
It didn’t work out with 59$, eh? We’ve switched both sites that used 2 of our licenses to Finix to other themes because of the bugs we’ve reported to you and you told us to renew support. 28$ is an overkill for this, $8 should be fine, though.
I fail to update to Version: 1.4 from 1.3… what’s wrong ? I have downloaded latest update and version still Version 1.3
Hello, Our team is looking at your ticket.
Hello, Theme version issue resolve, now please download latest update and check again Thanks,
Nice theme. Try and make the site fast. It is really very slow to load!!!. Good job guys!!!
Moreover, Try and add Quick View where the product pops up with some description without leaving the page
Hello, Thank You For Your Suggestions, we are working on it
Hello, live preview not found
Hello, Live Preview working fine. Please check again. Thanks
Hello, slow speed? bad for seo https://gtmetrix.com/reports/finix.powersquall.com/naQ3ntbM/
Hello, we are working on it
By Far my favourite Theme, It’s is extremely well made and absolutely astonishing! I registered to envato just to purchase it and support the developpeur work!
Hello,
Thank you for choosing our theme! also thank you for giving wonderful feedback…
I looked at the documentation before buying, and I found that you do not offer a child theme!
In updates, won’t customizations be lost?
Thank you
Yes, We Provide Child theme in our Theme.
Thank you : )
New update coming soon ?
Hello, Yes, New Update Coming soon. We are working on 3 new Demo and Lauch Very Soon.
