85 comments found.
Hi there,
I deleted the previous site where the licence was activated and I now need to apply the licence on my new site, could you please help me and delete the previous one? Thank you!
Best, Brando
Hello,
Thanks for reaching out! I have deleted all your activation logs. You can try again.
I’d have another question. Is it possible to import single page from different theme ? Thanks
Hi. I am not being able to register my theme under another subdomain. It is on the same domain, but the subdomain is different. We have different subdomains as we have different landing pages. How do we solve this?
Hello,
Thanks for reaching out! Please register and open a support ticket. Our team will gladly help out.
Thank you. Opened.
Hello, I’ve recently bought your theme. I’d be thankful if you help with editing contact form button. I’m not able to edit button content. Thanks in advance
Hello,
Thanks for writing in! Please register and open a support ticket. Our team will gladly help out.
Thanks, I’ve already figured out how to change the form in the dashboard. Thanks anyway for the fast response!
I submit a ticket but no reply yet https://keydesign.ticksy.com/ticket/3820204/.
We’re sorry for the late reply. Please check it now. Thank you.
I have an inquiry regarding the LandPress theme (https://landpress.keydesign.xyz/). Specifically, I am interested in the single product page (https://landpress.keydesign.xyz/single-product/).
Would it be possible to modify this theme to support a digital goods store instead of a physical product store? If so, could you assist me with the process, or is this outside the scope of your support?
I truly appreciate the flexibility of your themes, which is why I am very interested in continuing with Finpath.
Looking forward to your response.
Hello,
Thanks for writing in! Yes, you can modify the LandPress theme to support a digital goods store. Since the theme is compatible with WooCommerce, you can configure products as virtual and downloadable within WooCommerce settings. This will allow you to sell products without shipping options.
While we don’t provide direct customization services, we can certainly guide you on making these adjustments within the theme’s existing features. If you need extensive modifications, we recommend consulting a developer or using a WooCommerce extension tailored for digital goods.
Feel free to write back if you have any questions.
Hi, when I add an icon for the toggler button (popup modal), the icon will disappear on mouse-over. There is currently no chance to fix this, since the “hover-menu” doesn’t offer an icon.
Hello,
Thanks for reaching out! The icon inherits the text color, which is why it disappears on hover. You can fix this by selecting the button widget, switching to the Style tab, and adjusting the settings under Toggler Button dropdown. If you have any other technical questions, feel free to open a support ticket. We’re happy to help!
Hi there, just to followup on the theme update: will it be released anytime soon? There are newer and newer Elementor builds coming out every week and we still can’t use it as there is still a bug/incompatibility with the current theme version. We are stuck with Elementor 3.25.11 and that just does not make any sense. Is there a reason why are you now releasing a new version that fixes that? Tnx.
Hello,
Thanks for writing in! We need to take a closer look at your installation. Please register and open a support ticket.
Is paid and free booking service in this theme? I wanna make consultancy website I have different service with different prices, Let say X Consultancy Rate 1$ and Y consultancy Rate 2$. Is it worth to buy?
Hello,
Thank you for your interest in the LandPress theme! Please note that booking functionality is not included with our theme.
You’ll need to explore external plugins to add this feature. There are many free and premium booking plugins available on the market, so you can find one that fits your specific requirements, such as offering different services at varying prices.
I was going to buy this theme but then I saw it only works with elementor, this means I have to pay $5/mo just to be able to customize my website.
Hello,
Thanks for writing in! There is no need to purchase an Elementor PRO license. You can create any page using the free version of Elementor and our theme framework. Feel free to write back if you have any questions. We are here to help.
Got it, thanks. You got yourself a buyer !
Hi there,
If you have any questions or need clarification about the theme’s features or setup, please don’t hesitate to reach out—we’d love to help ensure it’s the perfect fit for your needs.
We’re looking forward to welcoming you to our community of happy users!
Is there any issue if I disable Woocommerce? I’m not going to have a store or sell any products.
Hello,
Thank you for your question! WooCommerce is an optional plugin, so you can safely disable it if you don’t plan to build a shop or sell products. The rest of the theme’s features and functionality will work seamlessly without it.
Hi there, happy new year! When will you release a new update? Tnx
Hi there, Happy New Year!
Thank you for reaching out! A new theme update is in the works and will be coming soon. While we can’t provide an exact release date at this moment, we’re working hard to ensure it’s packed with improvements and updates.
Feel free to let us know if you have any suggestions or need assistance in the meantime!
I have deregistered in order to move domain but now it won’t allow me to register again. Says “License is incorrect or this license is not assigned to you, please contact support!” Please can you help?
Can you try again now? Have you changed your Envato username lately, maybe after the first activation? Thank you.
Can you explain why when I scrolling in online-course theme on 03 — Course Modules section, the scrolling not smooth?
Hello,
We are unable to replicate this issue on our end. What browser and OS are you using to test?
only on desktop size, using windows, chrome , opera browser its same not smooth
Hi there, how do I use/set Gutenberg to edit this theme
Hello,
Thank you for reaching out! The theme is primarily built around the Elementor Page Builder, which gives you advanced tools to create your pages. However, you can use Gutenberg for your blog posts where you don’t require Elementor’s advanced widgets.
If you have any other questions, feel free to open a support ticket. Our team will gladly help out.
Hi, I’m currently using the latest version of the theme and all plugins, but for some reason, my review sliders have stopped working. You can check this issue yourself on the website under the section “Velen gingen je voor”: https://cactusbets,nl/ (replace comma)
Strangely, the sliders seem to load fine within the Elementor builder, but they don’t work on the live site. I’ve already tried clearing the cache, but that didn’t resolve the issue. Here are some screenshots for reference: I also attempted to submit a support ticket with my login details, but since my license has expired, I couldn’t proceed. However, I believe this is a clear bug that should be addressed regardless of my license status.Hello,
Thank you for reaching out and sharing your detailed feedback.
The issue you’re experiencing occurs with the latest Elementor update in combination with ElementsKit carousel widgets. We’ve already reported this to the ElementsKit development team, who assured us a fix will be included in the next plugin update.
In the meantime, I recommend downgrading Elementor to version 3.25.11 as a temporary workaround. To do this, please follow these steps:
- Go to your site admin area.
- Navigate to Elementor > Tools.
- Switch to the Version Control tab.
- Use the Rollback Version option to select v3.25.11.
I hope this resolves the issue for now. Please let me know if you need further assistance.
Hi, nice works. can we have compare plans section (https://sierra.keydesign.xyz/crm/pricing/) like in your other theme – Sierra to be added into this theme?
Hello,
Thanks for reaching out! The Pricing Comparison block is included in our template library. You can explore the available designs here.
Feel free to reach out if you have any more questions.
Thanks i have purchased your theme, one question how can i setup the main banner animation like your demo here (https://landpress.keydesign.xyz/marketing-agency/)?
Please register and open a support ticket. Our team will gladly help out.
A lot of people has the same problem with license activation. please make a deactivate license button. Why do I need to ask support every time. Wait another 48 hours to make a website live.
We’re sorry for that. Your license is now valid again. Please also check your ticket here: https://keydesign.ticksy.com/ticket/3779172 Thank you!
Pre-sale question, can we use sections on different demo pages or is it only restricted so I can pick one demo, and move forward entirely with it. I want to use different sections from different demos in my landing page.
Also, can I use all demos at the same time. For example in my homepage I’d go for https://landpress.keydesign.xyz/social-media/
and for my marketing page I’d go for this demo https://landpress.keydesign.xyz/marketing-agency/
for the same domain / license.
Hello,
Thank you for reaching out!
Yes, you can mix and match sections from different demos to create your ideal landing page. Here’s how it works:
- You can import any starter site and move forward with it. If you’d like to use the home page of another starter site (like the Marketing Agency demo), you can import that as well. Just keep in mind that importing a second starter site will overwrite your site settings, so it’s best to plan accordingly.
- Alternatively, our themes include a dedicated Template Library with over 700 pre-built template blocks. This allows you to easily add sections to any page without affecting your existing site setup. You can explore more about the Template Library here.
If you have any other questions or need assistance, feel free to ask!
Imported one of the demos, but can’t use Ebook or Digital Product’s reviews section, which is masonry layouted review section. It’s not available on importing through Elementor, how to reuse them?
Please register and open a support ticket. Our team will gladly help out.
Hello, I accidentally did not deactivate theme license on my old WordPress installation before migrating to a new hosting and now I’m unable to re-install it on my fresh WordPress. Could I please ask you to delete the current activation logs? I wanted to submit a support ticket, but after renewing the support it still doesn’t let me post there as it says that I do not have active support license.
Thank you.
Hello,
Thanks for reaching out! I have deleted all activation logs for the vBlooder user account. You can try to register your purchase now.
Also, try to submit a support ticket again. Your support status is active.
