78 comments found.
Not Sure where the rest of the documentation is but here are a couple thing that i have an issue with. 1 the Welcome image cant be changed. 2The Course presenter area is too small and unless you have more that 6 persons it seem lopsided.
Hello,
Thank you for purchasing our item/product. Received your comment regarding your query/concern. Requesting you please email us on cmsbrand93@gmail.com for all your queries/concern.
Thanks, CmsBrand
I can’t change the welcome image. I emailed you 2 days ago but no reply
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Thanks for the comment regarding your concern. Please check the email we have already emailed you.
Thanks, CmsBrand
I have sent a mail on support can you please check
Hello,
Thanks for your support question. As we have reverted you over email.
Thanks, CmsBrand
I cant change the welcome image in the front page
Hello,
Received your comment regarding your query/concern. Requesting you please email us on cmsbrand93@gmail.com for all your queries/concern.
Thanks, CmsBrand
Some texts in the front page does not support multiple languages e.g.: Categories heading, Courses heading, and other section heading.
Number of courses could not be translated as well. We requested support and provided our Moodle credentials but it is not fixed up to this date. Now, not sure if our support has been expired while waiting for the resolutions.
We investigated the source code and found out that some texts are hard coded.
The template features descriptions claim and support multiple languages though. But it is not.
We are currently in the process in replacing the template with more flexible one since the issues has not been fixed.
We also tried installing the filter_translations plugin but it does not supported as well.
Hello,
Thanks for letting us know. However, we do not receive any email from you currently. We received your last email on “Tue, Sep 27, 2022, 3:02 PM”.
Please mail us at cmsbrand93@gmail.com with your all queries/concerns.
Requesting you to purchase support for getting assistance as your support has expired on 09/03/2023
Thanks, CmsBrand
I need to translate front page to arabic language I sent you an e-mail but i don’t get any response please I need urgent help
Hello,
Thanks for letting us know. You emailed us on July, 5 and we reverted you on July, 7. Please check your email and if you did not find it, please check on spam as well.
Given your resolution in that email.
Thanks, CmsBrand
I did not find any mail from you in inbox or spam
Please provide your email at cmsbrand93@gmail.com. Please check we have done it again at “bahaa@...net”
Can I use this theme in Portuguese?
If the answer is yes, will I need to translate again every time I update?
Hello,
Thank you for showing interest in our item/product. Yes, You can use this theme in the Portuguese language. No need to translate every time of update the theme.
If you have any queries regarding the theme, please mail us at cmsbrand93@gmail.com
Thank You CmsBrand
Hello: Can you confirm if klassroom is compatible with moodle 4.1.1. please.
Yes.
Hi. My email verification is not working and not sending emails. Do you have an easy implementation to fix this issue without installing other wordpress plugin like SMTP. Thanks!
Hello,
Thank you for purchasing our item/product.
Requesting you to drop an email at cmsbrand93@gmail.com with your query/concern.
Thanks, CmsBrand
Hi.. Can I change the picture on Welcome Section?
Hello,
Thanks for showing interest in our item/product. Yes, you can change the picture. For more details, you can mail us on cmsbrand93@gmail.com
Thanks, CmsBrand
Hi , I can not view live preview demo ??
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Thanks for showing interest in our item/product.
You can see after clicking on live preview and it is working fine.
Please email us on cmsbrand93@gmail.com for further queries.
Thanks, CmsBrand
Hello, how do you remove the “Apply Now” button, we don’t need it.
Also, the slide is not showing correctly. How do we fix that? please take a look at the screenshot below https://ibb.co/gSgxXN7Thanks!
Hello,
Received your query/concern.
Requesting you to drop an email in cmsbrand93@gmail.com with your query in detail and along with invoice/order id and date of purchase.
Thanks, CmsBrand
Sounds good thank you!
Welcome vshapemedia
Hello, I just want to make sure that this theme is installed in the front end and not via database? No coding needed whatsoever? Can you please confirm?
Hello,
Thanks for showing interest in our item/product.
We received your comment regarding your query concern.
Requesting you to drop a email on cmsbrand93@gmail.com with all your queries in detail.
Thanks, CmsBrand
Hi I have a question:
does your themes offer a “course preview” page like this? https://sinainu.de/enrol/index.php?id=4 All course information like enrolld users, ressources to download, number of sections and so on are filled in automatically. The teacher does not need to add them manually.The page is the default preview page, that teacher can not change.
Do you have smth. like that?
Thank you
Uli
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Thanks for showing interest in our item/product.
We received your query. Please drop an email on cmsbrand93@gmail.com for all your queries.
As we are unable to login in your given URL need credentials to login to see page.
Please let us know if you have any further query/concern.
Thanks, CmsBrand
Is there an option for custom login?
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We received your support question regarding your query/concern.
Please drop a email on cmsbrand93@gmail.com for all your queries.
Thanks, CmsBrand
No puedo acceder a la pagina de la documentacion del producto…
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We received your support question regarding your query/concern.
Please drop a email on cmsbrand93@gmail.com for all your queries.
Please let us know if you have any query/concern.
Thanks, CmsBrand
Hola.
Requiero de su ayuda!
Necesitamos traducir los títulos de las tesis al Español: “Cursos inscritos” y “Cursos que ofrecemos”. ¿Cómo nos las arreglamos para hacer eso?
Gracias.
Hello,
Thank You for purchasing our item/product. Requesting you to email us on cmsbrand93@gmail.com for all your queries/concerns.
Thanks, CmsBrand
Hello, Is it easy to edit the contents of the pages, someone with very little knowledge of Moodle?
Hello,
Thanks for showing interest in our item/product.
Yes, requesting you to email us on cmsbrand93@gmail.com for all your queries/concerns.
Please let us know if you have any further query/concern.
Thanks, CmsBrand
Hello, how can I change an image on the frontpage and how to change the title “Courses We Provided”, I looked for it in all the options of the theme but I can’t find it.
Hello,
Thanks for your support question. As we have reverted you over email.
Thanks, CmsBrand
Thanks but you only responded to one of the queries, you did not answer how to change the title that appears on the frontpage in the courses section “Courses We Provided”
We use the theme Klassroom in Moodle version 3.5. Some of the features in our moodle have issues such as the file picker and deletion activity feature in the course not working. We’ve also sent an email to the address cmsbrand93@gmail.com in Oct 9, 2020, but there has been no reply. We ask for help with this problem. Thank you for your concern.
Hello,
We apologize for causing inconvenience for this. As we did not receive any email from your account. If you have made from another account, please let us know the email id by which you had sent mail to us.
Requesting you to send it again with a screenshot.
Please let us know if you have any further query/concern.
Thanks, CmsBrand
Hello, thank you for your response.
On 9 October 2020, we sent an email with the account name jati@unmer.ac.id. In accordance with your previous recommendation, we have sent another email along with a screenshot of the Klassrooom theme problem in our Moodle version 3.5 using our account with the name razqyan.jati@gmail.com.
Hopefully it is quite clear and get a solution / answer from you.
Thanks.
Hello,
We received your comments regarding your concern. As we have checked both emails and found in spam the reason why we could not reply to your email. However, we have resumed and reverted you.
Please check your email.
Thanks, CmsBrand