29 comments found.
Meaning the interface cannot be installed on wordpress even though all the above parameters have been selected.
Hi. Almost case will works fine. May be some issues with plug-in conflict,… that our theme can’t control. We’ll check directly on your site when you purchased our theme. Regards!
Bought this theme but can’t find where to activate it
Hi, Sorry but your question is not clear and we don’t understand about it. If you have already purchased our theme with another account, please use it to get support. As we see you haven’t purchased our theme with this account. You can create a topic support here: https://harutheme.com/forums/forum/themes-support/famipress/ or send us an email to harutheme@gmail.com with your purchase code. Regards!
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what is the error
Hi, You can create a topic support here: https://harutheme.com/forums/forum/themes-support/famipress/ or send us an email to harutheme@gmail.com with your purchase code or turn off debug WordPress: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ . Regards!
This interface is good but can I upload member data from an excel file?
Hi, Thanks for contacting us about our product! Currently we don’t have template to import member data from excel file. We’ll research and have a tutorial to help customer do it asap. Regards!
Can I use a third party plugin to import data from Excel?
Hi, We haven’t tested this but we’ll research to create a CSV template asap. Regards!
When I buy this interface, can you help me upload excel data?
Hi, Currently we don’t support to manage data of customer. We are researching about import data via CSV file but it seems almost plugins doesn’t support some fields using CMB2. We’ll continue to research about this later. Regards!
HI, can you make export family free multiple layout to pdf please or do a button to download the Pdf file ? i want print too.
Hi, Thanks for contacting us and choosing our product! We noticed your suggestion and will research about it when our theme reach to 100 sales. Regards!
Hello. Do you have a Saas Model where we can give this as a service to different families who can manage their own family tree?
Hi, Thanks for contacting us about our product! Sorry but currently our theme doesn’t support Saas Model. Only administrator can manage families. Regards!
Interesting! How independent is the tree view plugin from (1.) Elementor and from (2.) the theme? Is it even possible to use it in another theme? Thanks, Bernhard
Hi, Thanks for contacting us about our product! Currently the Tree plugin developed by us. It’s a separately plugin but we created some Elementor Widget to display plugin content. It need some extra code to use in another theme. Regards!
Thanks!
Thanks for your feedback! Regards!
Any plans for RTL support?
Hi, Thanks for contacting us about our product! Currently we don’t have plan about RTL support. We’ll research about it when have more customers request about this feature. Regards!
Great work!
Thanks so much! 
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