619 comments found.
When using the “Apus Properties Search Form Tabs”, the “Status” is not an option. Only with the “Apus Properties Search Form”. Can this be fixed?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
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Website not working in my region
Hello, your product is amazing. In the elementor I do not find the Flaticon or themefy icon. What may I do?
Also I want to show icon before bed, bath, size and so on like justhome
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hello Pre-sale questions Is it possible to print A4 window posters from the advertisements and insert a HQ code on them?
Hello,
Yes, The theme supports print property
https://prnt.sc/t36GQtuQTv5D
Best regards!
Pre Sales Query:- Is this Pricing Plan (works like a subscription model, In which the customer needs to take a monthly/quarterly /Yearly subscription plan at the time of registration)?
Hello,
No, you can buy the theme 1 time + 6 months support
Best regards!
why is the mobile header sticky is it possible to make it static
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
i checked your theme i want to know if the property detail page is customizable especially the facilities part i want a dropdown there
Hello,
Yes, you can customize the theme for that part
Best regards!
what size are the property detail are they wide?
Property details images
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
Hello,
I would like to enable the wishlist functionality for users who are not logged in. At the moment, when I click on the heart icon while logged out, a message appears saying that login is required.
Additionally, the property compare feature also does not seem to work properly for non-logged-in users. Strangely, everything works perfectly when logged in, but when logged out, an error appears in the browser console.
Could you please advise on how to resolve this? Is there an option I need to enable to allow these features to be used by guest users?
Thank you in advance for your support.
Best regards mimmo
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
‘Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.’
I can’t open a ticket. I think that is a bug and it could be useful for all users. Let me know.
Hello,
You need to renew the support package to get support
https://themeforest.net/item/homeo-real-estate-wordpress-theme/26372986
Best regards!
You should remove all your plugins without theme plugin. remove cache plugins …
Maybe for compare feature it could be useful. But for wishlist at the moment, when I click on the heart icon while logged out, a message appears saying that login is required. I’d like to use the wishlist feature even if I’m not logged.
Hello,
User need to login to save wishlist
Best regards!
Hello, I generated a question a few days ago but I haven’t received an answer. I’m going to post it here anyway. I have a question when creating a new property sale, where can I assign an agent to that property?
Hello,
Sorry, We don’t work on the weekend
Supporter will reply all tickets soon this morning
Best regards!
“I’m using this theme, but while adding a property, I’m unable to select the agency and agent from the property edit page. Also, these details should be displayed on the property view page. please solve this issue & inform sir.”
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will help you
Best regards!
Hello Support team: your all reply come with no solution and incomplete mining. i am asking my issue here any then reply to my issue here let every know your reply,
Subject: Request for Multilingual Support for Theme-Specific Options
Dear Sir or Madam,
I hope this message finds you well.
I am currently working on translating my real estate website, https://koorplus.com/, into three languages:
Pashto
Persian (Dari)
English
I am using the Polylang for Elementor plugin for translation and I have successfully translated all standard WordPress elements, such as pages, headers, footers, and menus.
However, I need your help with translating the theme-specific features and custom post types that were created by your theme. These include important components such as:
Add Property / Submit Property forms
Agent and Agency profiles
User registration and login forms
Property Packages
Property search filters
Dashboard sections (My Properties, My Profile, etc.)
Any custom fields or widgets used in the theme
These elements do not appear in the normal translation section of Polylang. I would appreciate your guidance or documentation on how I can make these features multilingual as well.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
hello
this is your reply ((( You can use WPML for multiple language )))
please carefully read what i asked ?? if in English have some issue then you can translate it to your Languages then reply. kindly requesting you do not west my time. already more then 2 month passed. some my issue. this is my final massage’s if you cant support then i have right to ask refund
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Is it provide property and its other relevant api?
Hello,
Please let me know more details
Suppose, I want to use the api to get property listing which would be used for my business purpose, I need to sort it faster way so I ned api
Hello,
You can find a plugin for it.
The theme does not have that feature
We have issue with your theme about people registering on it… We have disabled and yet we found 300 users registered. There must be a solution for this.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
I can’t you need to fix this because in previous ticket you told me is disabled and now our site is hacked.
Hello,
You should check all your plugins. And you need to disable register user of WordPress
Send us a support ticket here: https://apusthemes.ticksy.com/
thas is already disabled, I previously send you ticket and you told me that you checked from your theme settings and you said is diasbled but yet in my site there were found 300 registered agents spam so please you need to find the way to fix my site from the malware
Hello,
This is not a feature of the theme
Register user is a feature of WordPress. You need to deactivate all plugins
And disable WordPress register user
is it possible to make this theme multilingual with polylang for example?
Hello,
You can use WPML plugin for multiple languages
Best regards!
Ok, WPML (not free) is the best compared to Polylang ? Is it also possible to remove the property submission button if the real estate agency’s website is managed internally?
Hello,
Polylang: You have to translate all header, footer.. to all languages
You can remove submission button
Ok thanks, last question. I’m in Europe and the EU certify energy Is it possible to put it on any property ad model or should you only use the model https://www.demoapus-wp1.com/homeo/property/quality-house-for-sale/
Hello,
It’s possible
I have facing issue about saved search. Please provide me the possible solution o this- “Saved Search” – This feature is not configured, however, when it is turned on, it messes up with the login/register feature. If there is any resolution to this.
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Hello, what are the required configurations for memory limit max execution time post max size upload max filesiz
Hello,
You should set Max Upload File Size => 128M to install the theme
Hello thanks. And that’s all ? For the others configuration, the minimum are OK ?
Yes
Elementor stops working. The editor panel keeps loading. I tried changing the theme and it works. Can you fix this problem, please? Or want a refund.
Hello,
You need to update and use the latest version of the theme
If you need any help, Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
The website is opening very slowly and I could not optimize it? https://www.aktopia.com.tr
I cannot see the operations I have done on the translation files on the site. Please do not say “Write via technical support” because you do not provide sufficient technical support there either!!!
The technical support team did not help me at all. Every time they say “send a screenshot” :)))) I wrote all the ftp information to them but they still do not want to solve the problem.
hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
I could not work the system of becoming a member and adding an ad on the site. FTP information is in other messages. Can you please provide the necessary control and solve the problem? Do not ask me for a screenshot every time!!! You can check by entering the site!!!
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Best regards!
Hi! how can I add the search with id in Apus propreties search form tabs
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
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I became a member as a test user, purchased a subscription and I cannot post an advertisement as the relevant subscriber or the relevant package is not assigned to the user!
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
I need a theme whereby a visitor has to pay in order to view seller phone number. Does this theme do that? please help me know its urgent
Hello,
Sorry, The theme does not have that function