38 comments found.
Dear Author, I wanted to check the Live Demo site but unfortunately it didn’t load. Can you please let me know when I could check it. Thank you!
Hi Opal team, I see that the theme was last updated in June of 2023, do you have a time frame for an update to the theme? I am using the theme for a client’s website and TheGreen Core is conflicting with the new version of Elementor and causing errors.
Dear Customer,
Pls rollback to a previous version of Elementor then we will check and update our template. Guide: https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/ Or please contact our support team at https://wpopal.ticksy.com or email:help@wpopal.com and attach your site info also, they will check and support you. Thanks,
Best regards,
I just purchased your theme, but we are getting an error with php8.1. Please update the theme for version php8. Last update was from February 14, 2022. Thanks in advance.
Thank you for choosing our theme. We’ll check and update the theme asap. Thanks,
Thank you for your message. We hope for a quick upgrade.
Hi there, you can update your theme to the latest version 1.4.0. Please back up your site before updating. If there is any theme issue, please contact our support team at https://wpopal.ticksy.com/submit.
Thanks,
Hey, I just buy the theme. Now, i want to install the theme in wordpress. But it´s not possible, because “Stylesheet style.css” is missing. What to do?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Is it possible to set the products grid to have more than 1 product per row on mobile version?
Hi, yes, it’s possible with custom code. Thanks,
Does it work with Wordpress 5.9? I am not sure my layout problems are based on the fact that I made the upgrade or the issues are coming from something else.
Hi, yes, the theme is compatible with WordPress 5.9. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hello,
When is the next update for wordpress 5.8 and the latest version of elementor?
Thank you. We’ll check and update it soon.
Have you decided on a date?
?
Hi there, the theme can work with WordPress 5.8, and for Elementor, it takes time to do so but an update will be released soon. Thanks,
Are you planning to update the theme? Last update is from 2019… so much has changed with WP and Woo.
Hello, nice theme! When we click on any link, it takes some time before it follows the link. There is a delay. Can we make it instant link follow like it is usually the case in any website? Thank you.
Hi there, thanks for contacting us. Yes, you can optimize the site to have it instant link follow. Because our server contains many demo, there is a little bit slow in loading. Hope you understand. Thanks,
Hello, does the template include Elementor or WpBakery?
Thanks
Hi, the theme includes the Elementor free
in my website https://auladefleur.com/ i can’t change revolution slider test PLANTS PLEASURE
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/, they will check and help you.
Thanks,
Hi, on my website it shows the post hello world when you first visit the page. If you then refresh the site it shows the proper website with your theme etc. Can you please help?
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
Hi there,
I really like your theme. I’m just wondering if it is easy to change the font as I’m not a fan of serif font. It would be great if I can change the serif font to san serif easily.
Thanks,
Hi there, it’s possible with our theme. You can change font of the theme. Thanks,
Hi, Opal Staff I love the template called “THE GREEN” I want to make the purchase but have 2 questiosn: 1- Does the template works with WORDPRESS 5.5.1 2- Does the template works with WOOCOMMERCE 4.4
I’ll wait for yopur answer to decide mo make the payment.
Thanks in advance.
Hi there, thank you for contacting us!
Yes, our theme works with WordPress 5.5 and WooCommerce 4.4. And make sure to use PHP version 7.2 or higher.
Regards,
Hi Opal, are there problems with last versione wordpress? Because I saw that your last updat is 31/07/19. Thanks!
Yes, our theme can work with WordPress 5.5. Thanks,
Hello,
Is the Elementor Pro included in the package? Thanks!
Hi there, thank you for contacting us. The theme includes Elementor free version. If you want to use Elementor Pro, you need to purchase it. Thanks
Just Purchased today, Hope it will full fill all your requirement.
Just for your notice, Website demo not working today. Just check that. https://demo2.wpopal.com/thegreen/
Question: Why there is no update from last one year on this theme?
Thank you, we still update the theme regularly if it has bugs or any issue.
Hi, does this theme supports WooCommerce 4? Thanks.
Thanks for contacting us. Yes, our theme is compatible with WooCommerce 4. Thanks
I’m just setting this theme up but cannot get the instagram feed working in the footer. It keeps returning “Instagram has returned invalid data.” I cannot find any settings for it? In the elementor widget I add my username but still nothing.
Also theres a but when viewing the site on a mobile (when their is a slider) I scroll to the bottom of the page and if I swipe left or right it activates the slider up the top and scrolls me all the way too the top, not great for mobile UX.
Hi there, thank you for choosing our theme. For your issue, please contact us at https://wpopal.ticksy.com/ and attach your site info also, our developers will check and help you. Thanks
Hi ! I would like to purchase this theme for a client website build but noticed that it has not been update since July 2019 and it is compatible with WP up to 5.1.x. Are there plans to update the theme and make it compatible with the latest version of WordPress?
Thank you, Angie
Hello, our theme is compatible with WP version 5.1.x and higher. Don;t worry, it works well. Thanks
He comprado este tema y también tengo problemas con “Thegreen Core Plugin”, aunque he abierto un ticket de soporte técnico, no he obtenido respuesta.
¿Alguien podría ayudarme, por favor?
Hi, your ticket has been checked, please check it. Thanks
Gracias, necesito una nueva respuesta tan pronto como sea posible ya que sigo sin poder acceder al tema.
