Thank you

Hello Sam,

Thank you for reaching out. I understand how important this is, especially with your site launched. By default, the Video Icon widget in the Studio Fifty theme hides the video popup on resolutions below 700px.

We plan to add an option to customize the popup behavior for any resolution in an upcoming theme update. Meanwhile, you can make a quick adjustment by following these steps, or we’d be happy to assist you with this:

Screenshot: https://paste.pics/edit/SOVVU

1. Go to Admin > Plugins > Plugin Editor.

2. From the dropdown menu in the top-right corner, select “Studio Fifty Core”.

3. Navigate to the “elements” folder > “js” folder > “min” folder > open the “mk-widgets-min.js” file.

4. Locate “line #770”, where the video icon code is. Change the value from “700” to “0”.

5. Save the changes and test it on mobile.

If you need further assistance or prefer us to handle this for you, just let me know.

Thank you!

Hello mccdesign61,

I visited your website, but it appears the server is currently down. It seems that your comment doesn’t have the “Purchased” tag. Kindly log in to the account you used to purchase the StudioFifty theme and submit your support query from there.

Thank you.

Hello Sam,

Thank you for choosing our theme. You can edit or remove the popup from the ‘Edit Contact’ page using the Elementor Page Builder. Simply right-click on the popup icon located above the ‘We would love to hear from you’ section, and select the ‘Delete’ option.

Screenshot: https://paste.pics/edit/SOCCI

Thank you.

Hello,

Thank you for your kind words about our template and for reaching out with your concerns.

1. We currently do not have a separate support website. However, you can post your queries here or use the contact form on our profile page for assistance.

2. Could you provide more details about the issue you’re experiencing after the Elementor update? We haven’t encountered this type of issue during testing or received similar complaints from other clients.

3. Kindly share your website URL along with menu details (e.g., header, off-canvas, or full-screen) so we can investigate which anchor is not working and provide a solution.

Thank you.

Hi,

Thank you for reaching out to us with your question.

The theme does not include separate light and dark modes. However, it offers full flexibility to customize the colors and design of individual pages using the Elementor drag-and-drop page builder, allowing you to achieve your desired look.

Thank you.

Hello,

Thank you for choosing our theme! I checked your website on both desktop and mobile, and the logo “MO Design” appears correctly on both devices.

Could you please share a screenshot or more details about the issue you’re experiencing? You can use https://paste.pics/ to share screenshots. This will help us provide a more accurate solution.

Thank you.

Hello,

Thank you for your inquiry! The theme is designed to work exclusively with Elementor page builder, and compatibility with WPBakery or other page builders is not included.

Thank you.

Hi,

You can change the “portfolio-item” slug to another word that suits your needs, such as “nebula-works”. Below are the steps to make that change:

Steps to Change the Portfolio Item Slug:

1. Install and activate the child theme. Documentation: https://premiumthemes.in/docs/studio-fifty/#5-child-theme

2. Edit the “functions.php” file

– Go to Dashboard > Appearance > Theme Editor and open your child theme’s “functions.php” file. – Alternatively, you can access it via FTP in the “wp-content/themes/studiofifty-child-theme” directory.

3. Add the following code to the “functions.php” file:

function custom_portfolio_slug() {
   return 'nebula-works';
}
add_filter('mk_portfolio_slug', 'custom_portfolio_slug');

4. Refresh Permalinks – Go to Dashboard > Settings > Permalinks and click “Save Changes” without editing anything. This will refresh the permalinks and apply the changes.

Thank you.

Hello,

Please log in to the account used to purchase the StudioFifty theme and submit a support query.

We need to check the server settings to investigate the issue further. Once logged in, please use the form on our profile page ( https://themeforest.net/user/softwebmedia ) to share your website’s admin login details so we can assist you in resolving this problem.

Thank you.

Hello,

Thank you for choosing our theme. Please use the one-click demo importer to set up all demo pages. You can refer to the documentation here: https://premiumthemes.in/docs/studio-fifty/#4-one-click-demo-import

Also, ensure your server meets the theme’s minimum requirements for smooth operation with Elementor by checking Admin > Theme Panel > Theme Dashboard > System Information.

If you still encounter issues with the demo import, kindly share your website’s FTP and admin login details via our profile page contact form ( https://themeforest.net/user/softwebmedia ) so we can assist further.

Thank you.

Another thing – elementor cant open sections to edit. Other pages can be opened with no problem.

Hi,

The space is caused by the title bar, which can be hidden or adjusted from the admin panel:

1. Navigate to Admin > Pages > Edit: Home Page (Front Page).
2. In the Page Options metabox, locate the Page Title Bar setting and set it to Off.

Additionally, you can hide other options, such as the “Back to Top” button, from the Page Options settings.

To resolve the Elementor page editor section editing issue:

1. Go to Admin > Settings > Permalinks..
2. Click on Save Changes to flush the permalink settings. ( https://youtu.be/-cXEvxJS4hk?t=26 )

If this step does not resolve the editor section issue, please send your website admin login details via our profile page form ( https://themeforest.net/user/softwebmedia ) so we can debug it further.

Thank you.

Thanks

Hi,

Thank you for choosing our theme. I recommend using the one-click demo import feature, which will bring in all the pages from the demo site. Once imported, you can set the desired homepage by navigating to Admin > Appearance > Customize > Homepage Settings and selecting the Full-Width Project demo page.

Home page settings: https://premiumthemes.in/docs/studio-fifty/#home-page-settings

One click demo import: https://premiumthemes.in/docs/studio-fifty/#4-one-click-demo-import

Thank you.

Hi,

You can disable the hover circle animation by editing the “Horizontal Menu” settings. Simply turn off the “Active/Hover Line Shape” option to remove the animation effect. ( https://paste.pics/SKG44 )

Thank you.

Hello,

Please verify that smooth scroll is enabled by navigating to Admin > Appearance > Customize > General > Smooth Scroll. ( https://paste.pics/edit/SKAST )

If it is already enabled and still not working, kindly share your website’s admin login details through the contact form on our profile page so we can investigate and resolve the issue.

Thank you.

Hi,

Thank you for purchasing the theme! Could you please provide more details about the issue or share a screenshot ( https://paste.pics/ )? This will help us understand the problem better and provide you with an accurate solution.

Thank you.

Hello,

Thank you for choosing our theme! To create a single-page scrolling site, please follow this video tutorial: https://www.youtube.com/watch?v=ZuOJH6-qSps

We suggest importing the one-click demo first. Then, replace the default demo header menu with a new one-page scroll menu for customization.

Thank you.

Yes, the theme supports single-page scrolling. You can navigate through sections seamlessly on a single page.

Thank you