274 comments found.
The plugin for this theme is creating a critical error with Wordpress when I try to create new posts. Is there an update that fixes this? If so, how do i apply it to my site?
Hello, please update to the latest version using this guide: https://help.uicore.co/docs/uicore-framework/theme-update
If you’re still getting errors after the update, please share admin access at support@uicore.co, and we’ll check.
When importing the education demo, I’m getting an error installing the Element Pack Pro plugin. how do I resolve this or is it okay to skip this plugin?
Hello, please try installing the plugin in Theme Options – Plugins.
In wordpress installers security issues are reported: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-themes/brisk/brisk-unknown-versions-cross-site-scripting
Hello, the report is referring to a different theme, also named Brisk (see the References link). Also, the report was posted in 2012, while our theme was published in 2020.
You are correct, sorry for the mistake, I didn’t see the reference link.
No worries, it’s completely understandable. Security concerns are serious, after all.
Hello how do I remove the “Category:” prefix from Portfolio archive titles
Hello, sorry for the late reply. Here are the steps:
1. Install the child theme in Theme Options – System.
2. Go to Appearance – Theme File Editor, and edit functions.php
3. Add this at the end of the file:
add_filter('uicore_pagetitle_title', function ($title) {
if(is_tax('portfolio_category')) {
return single_term_title(null, false);
}
return $title;
});
Hello, the vulnerability is found in v.7.19.2, however, our themes currently include v.7.19.6, which has the security fix.
Hello, is it possible to customize the search to not show as full screen and also show popular search topics?
Hello, unfortunately, that’s not possible with the included search, so you might want to look for 3rd party plugins.
Hi, i downloaded and activated CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice) plugin and it affected revewiew card carousel i using on the site. See https://relaxuh.cz What can i do with it? That plugin is just deactivated and deleted. Thank you much
Hello, the issue was caused by Element Pack Pro, but we released an update with the fix.
Updated, but the issue still persist. What now? Thank you much
Hi, please share admin access at support@uicore.co and we’ll check.
How to add SEO?
Hello, you can use a dedicated plugin like Yoast SEO.
How to submit Ticket?
Hello, you will need to log in to https://help.uicore.co/ and click on “Ask a question”.
Hello, I am creating a custom header using the theme builder. Is it possible to use the standard mobile menu that comes with the theme on the mobile version of the header?
Hello, unfortunately, that option is not available at the moment.
For incomprehensible reasons, I suddenly started having issues with editing pages. Everything is extremely laggy, every operation is abnormally slow, and creating pages has become practically impossible. I have fairly powerful hosting, but I’ve never encountered anything this extreme. I just lost five hours of work. It’s even impossible to start over because editing is completely frozen. Where could the problem be? Cache plugins are disabled, and I’m currently editing only a single page. The issue is most pronounced with Tabs. The design crashes there, and the content doesn’t display in the editor. After wasting 5 hours, I broke my mouse out of frustration. It’s completely unusable in this state, and it’s just a nerve-wracking experience.
It’s very often impossible to save changes. The message “Server Error 500” appears as frequently as the need to breathe. In this bug-ridden state, it’s completely unusable. What happend to me with it?
Hello, the 500 error suggests there is a fatal error on your website, which you can check in Theme Options – System – Enable Debug, then in Theme Options – Debug – Download Debug Log. Most of the times, it’s caused by insufficient server memory, which can be increased using this guide: https://help.uicore.co/docs/uicore-framework/increase-php-memory
Solved, thank you. Great support as allways
if i download the all files and document the document or instruction file is not there how to dowload the documentation
Hello, you can find our documentation and help center here: https://help.uicore.co/
i want documentation
i want demo importation instruction
Yes, you can sign in with your https://my.uicore.co/ account to open a new ticket. The documentation and public tickets are, of course, free to access without registration.
i want to add 3 images in the team page there are 4 colums are there how to edit that and how to add the section?
Hello, you can delete one of the columns, and it will adjust automatically on three columns.
Hi UiCore team, experiencing an issue when trying to add in a block in an existing page using Elementor. After selecting a block and adding it in, nothing displays.
Please advise.
Hello, please make sure you’re using the latest theme version, and the required plugins are installed and updated: UiCore Framework, UiCore Elements, UiCore Animate, Element Pack Pro.
Hello, just heads up – The version v 5.0.16 has bugs related to Posts (Single Post Template) because it broke my posts and I am unable to edit posts or view them. Please provide a patch if possible. Thank you.
Hello, the latest update didn’t touch the post template. Please share admin access at hello@uicore.co and our team will assist you.
Your demo has error (video not found) in the top area : https://brisk.uicore.co/business-consulting/ What happened?
Thanks for pointing it out. It should be fine now.
Hello there, since the last theme upgrade my top navidgation has disapeared in my header. Could you plening? That would be awesome! Many thanks in advance.
Hello Darmo, please follow this guide:
- make sure the theme and all required plugins are updated; if needed, do a manual update: https://help.uicore.co/docs/uicore-framework/theme-update#manual-update
- go to Theme Options and Save
- clear any caching if available
Hi! when I try to press button to save setting on admin page, it shows “Error”. How can I solve this issue ?
Hello, this could be caused by a fatal error. Please enable debug, and check the errors in debug.log: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
I tried but no error came out. I just installed new wordpress website and activated theme and plugins. But settings can’t be modified because of this bug. Its new website. Is it related ?
All right, please share admin access at hello@uicore.co and we’ll check.
Hello there, I love your theme, but I need some assistance. Let me explain the problem I am facing. My problem is In my portfolio section, called in German (referencen). There, I am using the WP plugin Tiny Portfolio Widgets For Elementor to display my portfolio. When I click on a project, suddenly the web page header disappears. I guess that with custom CSS or something similar, the problem can be easily fixed. Could you please help me to fix that problem? Many thanks in advance.
The web address is: www.dfpplus.com
Best regards Darmo Ferraz Provecho
Hello Darmo, the portfolio is currently opening a lightbox, and the header remains visible. We tested on this page: https://www.dfpplus.com/referenzen/
The problem happens after opening and a project. Then after closing the light box and when you scroll down to see more projects, then is when the header disappears…Please check it yourself to see what I mean.
Many thanks in advance Darmo Ferraz Provecho
Can you please let us know how to access the project single page? Clicking on the project will only open a popup with the project title.
Hi there, sorry for my late reply. Well, the page where the Lightbox portfolio is located is, under the page called references. I have prepared more images of the project called Onimo, which is the very first one to appear in the references page… Like I’ve said before, “after opening a portfolio project, in this case “Onimo” after closing the Lightbox of the project, the header disappears once the user has scrolled down….. Can you please help me with this issue?
Many thanks in advance Darmo Ferraz Provecho
body {
overflow: unset!important;
}
Brilliant
It works just fine, many, many thanks!
Hello, I would like to edit the page title and meta description of the the default website portfolio page but I cannot seem to find it.
Hello, in order to do that, you need to set a custom portfolio page: https://help.uicore.co/docs/uicore-framework/portfolio-page
Okay I see, and after doing that how do I disable the default Portfolio page so that it does not exist on my website?
The default portfolio page won’t exist anymore after setting the custom page.
Bonjour,
Depuis la mise à jour il y a quelques semaines, j’ai un gros souci avec l’affichage du Blog. Lorsque l’on clique sur un article, il ne s’affiche pas du tout
Pouvez-vous me guider pour le réparer ?
https://strategie-360.com/blog/Hello, this guide should help you: https://help.uicore.co/docs/uicore-framework/blank-page-after-update