192 comments found.
I feel this is one of the most awesome themes. will buy but please do sharre anything I should watch out for in using it on a live site
Hi! Please provide more details about what you need. Thanks!
Hello, Is there a built-in feature for toggling between light and dark modes? If not, do you recommend any solutions or compatible plugins to implement this functionality?
Hi! Thanks for the purchase. You need to install color schemes separately.
I have purchased the theme today and the AI Solutions home-7 landing page top slider does not show mouse effects as shown on the live demo
please guide what to do in that regards
on the support portal i have raised a ticket also #15458
Hi! Thanks for the purchase. We answered on your ticket.
The template not working fine with import
Hi! Thanks for the purchase. We answered you in our support system.
hi there.. im experiencing error 500 when saving changes in elementor. I have disable plugins that i suspect causing this error. It works well after that. Buy later it happing again, without touching anything. I have this issue many times, I increase system resources as per your request.. This problem solving really killing my time and slowing me down on my work. plz let me know if there is any issue with this theme k. thank you
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
And provide temporary access to your admin.
Hi! Great! Let us know if you need any help. Thanks!
hi, please fix the issue after the nuros theme update my site is not see before please fix the issue
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
hi, please fix the issue after the nuros theme update my site is not see before please fix the issue
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
Hello, I created a new menu in Appearance > Menu and updated it to the Main Menu however it doesn’t update the menu. I then tried updating Appearance > Customize -> Menus and that doesn’t work either. Please provide precise instructions or even provide a quick loom video on how to update the menu for my website?
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
You can find some information in documentation – https://demo.artureanec.com/documentation/Neuros/
Thanks!
Hello. I need Persian and Arabic language lessons. Can we use them?
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com And provide more details. Send screenshots of the problem and link on your website.
Thanks!
Hey, if I buy the theme and get problem with demo data, where could I import it manually? I got a problem with my previous theme so I want to ask about this before purchase. Thanks in advance
HI! We help with demo data installation in any way possible. Thanks!
Hello, I bought this theme, but none of the pages are there. Can you help me?
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com And provide more details. Send screenshots of the problem and link on your website.
Thanks!
Dear Pre-Sales questions:
1-Can i download many home pages together 2-can I change the theme from white to black , or white to black easily or I have to do it for each section 3-do you have rtl pages? if its compatible then with who? 4-do you provide the images when I purchase as the demo version or not ?
Hi!
1. You install demo data with all pages together. 2. We created two color schemes separated from each other. And you can install them separately. 3. Theme is compatible with RTL. You need switch it in admin panel. 4. Yes, you will get all images after demo data installation.
Thanks!
Hi, is it possible to modify the shop page or the other Woocommerce pages with elementor ?
Hi! No, you can edit it with Woocommerce plugin and WordPress settings etc.
Hi. I opened a ticket regarding demo imports being distorted.
Hi! Thanks for the purchase. We got your ticket. And we will answer as soon as possible. Please wait!
Congratulations on the mega-menu integration, your theme is really awesome 
Thanks! We’re happy to hear it.
hi there… I have purchase your theme, downloaded the installation file from envato. I notice there is a broken directory called “_MACOSX” in the theme directory.
Also after uploading both Theme and Child theme directory : Wordpress is giving message Broken Themes : Neuros Child – The parent theme is missing. Please install the “neuros” parent theme.
What is this message? is the Child Theme not working? I have activated the Main Theme
Plz help
Hi! Thanks for the purchase. We got your ticket. And we will answer as soon as possible.
The new update to elementor break my entire website. All content is just stacked on top of each other the layout is completely shot. Rolled back and updated to latest elementor and it happened again so it’s definitely that.
Hi! Thanks for the purchase. Please update the theme. It appeared after Elementor update.
Sorry about that, I thought I had but it looks like the files didn’t ever finish uploading.
Hi!
Please create a ticket in our support system for better support – https://support.artureanec.com And provide more details. Send screenshots of the problem and link on your website.
Thanks!
Does the theme support Elementor Pro?
Hi! Sorry bit theme doesn’t support Elementor PRO. Thanks!
Thanks for the answer
You are welcome!
Will we get access to all of the home page designs with this purchase?
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com And provide more details.
Thanks!