12761 comments found.
Im using third party brand plugin, when i use the brand filter in category page, then will go to filter result page, then in this result page the sidebar will move to right side, originally the side bar is on the left, how to fix this? I asked the plugin support, they said its due to theme setting
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi, our license expired, however just need advice on how to keep the side bar stick on left, instead of go to right in brand page, and the side bar setting we already put to left
Hello,
This plugin seems to be incompatible with our theme. We recommend using WooCommerce’s built-in brands functionality instead.
Kind Regards
please provide update 8.2 for WPBakery Builder, i am having issues with 8.1, can’t open any WPBakery block
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi and Happy New Year! Contact form 7 block for Gutenberg is not working.
Hello,
Thank you! Happy New Year!
Could you please record a short video or send a screenshot so we can better understand what is wrong?
Kind Regards
Hello!
Bellow is the link with an image. Shortcode is working as you can see but block is not.
https://ibb.co/xmRZMGvRegards
Try to enter the name of the form and select it in our theme’s block.
It works that way but it is not very useful if the forms are not rendered in the dropdown. Thanks!
We will try to improve this UI in our future updates.
Thank you!
We are creating a multi vendor store using WC Lovers and Woodmart. I wanted to ask if it would be possible to help us with a code (when we purchase support) that would add a vendor information tab on each single product page. Such that, when the tab opens, it displays a summarized paragraph of the Vendor, 2-4 of their products and a link to visit the vendor’s store.
Hello,
Thank you for reaching out. While we’re glad to hear you’re using WoodMart for your multi-vendor store, please note that our support does not include assistance with additional customizations, such as adding a vendor information tab on product pages.
For such customizations, you may need to hire a developer or consult with a third-party service to implement the desired functionality.
Kind regards
Hi. I need different mobile menu for different pages.
The desktop navigation is ok, I can choose any menu for any page. But, I can see only option to choose one menu for mobile. Am I missing something? https://prnt.sc/1qZOtGGNVBS0This is applied to all pages with this:https://prnt.sc/BaGcPq_spdGt
Also… I can’t figure out how to setup different footer for different pages. Seems like prefooter falls short too. How to get around this?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hello,
I am reaching out regarding an issue encountered with your theme. I use the Zakeke plugin on my WooCommerce store to allow customers to personalize their products. However, since installing your theme, it has been impossible to open the customization window on the desktop version. It works perfectly on mobile, but not on desktop.
To diagnose the issue, I performed the following tests:
Deactivating your theme: When I switched to a default theme (like Storefront), the customization feature works normally on both desktop and mobile. Reactivating your theme: The issue immediately returns, preventing customization on desktop. I believe there may be a conflict between your theme and the Zakeke plugin. I would greatly appreciate your assistance in resolving this issue promptly.
If needed, I can provide temporary access to my site for your team to investigate further.
Thank you in advance for your help.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Dear Xtemos Team,
I am facing an issue with my Xtemos account. During registration, I mistakenly entered an incorrect email address by omitting one letter. The email address currently associated with my account is djafouldgital@gmail.com, but the correct email address should be djafouldigital@gmail.com.
Due to this mistake, I am unable to receive password reset emails. I kindly request your assistance in updating my account with the correct email address or guiding me on how to recover my account.
Thank you for your help.
Hello,
As we can see, your account has a correct email. If you still can’t restore the password, please send us a message using the contact form so we can send you a new password https://themeforest.net/user/xtemos
Kind Regards
I have a question regarding the upvote and downvote feature for reviews. By default, users need to be logged in to cast a vote. Is it possible to modify this so that guest users can also click and cast their votes?
https://share.zight.com/mXuNqLY4Hello,
Unfortunately, there is no option to allow guests to vote there at the moment.
Kind Regards
Does your theme support building pharmacy store. Does also support elementor?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Of course, you can use it to build a pharmacy store. It is fully compatible with Elementor.
Kind Regards
Hello, I create a website in French language, are translations ok for French in the theme ? Thanks a lot, Best regards, Stephane
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
You can translate our theme into any language, including French.
Kind Regards
In Woodmart theme is anyone having an issue using the standard wordpress menu for their main menu and have text items in sub-menus looking like they drop down 1 pixel when the sub-menus opens? Happens on both 1st level and 2nd level dropdowns.
If I add an icon, the icon looks like it is shifting to the left too or actually increasing in size by 1 pixel.
Never seen this in the standard wordpress menu…
Anyone know how to fix this?
Oddly, this happens in the main Woodmart demo after checking (with mega menu too). But only the top menu, the side vertical menu does not appear to do this??
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Leaving a comment here because your support system will not allow me to update lost password (not sending email) – and I still have 5 months left.
A number of things,
1) Is it possible to use a elementor header or footer instead of Woodmart header and the Gutenberg widget setup for the footer?
2) I want to use the default WP menu system for optimal SEO. However, it seems that the theme is overriding any settings I try to apply in Appearance/menus for color settings or light/dark settings. Nor does it seem to work in header builder settings.
3) Is there any way other than CSS to customize the WP menus in this theme? I cannot find any other place that allows changes to dropdown BG color or hover for BG and the only code on here or your support does not change the full width of the list item on hover – just to padded edge and it looks unprofessional. > What css code will change the entire BG color of the menu dropdowns and sub menu items > And on hover, change BG fully across the drop down width?
4) Display inline does not widen drop down to suit contents
5) Overlay for drop downs flashes between main menu item hover. Is there a way to fade this in out by a few milliseconds so it does not look like a flash?
Thanks
Hello,
Please send us your email via the contact form on our profile page so we can help you restore your account. Then you will be able to create a topic on our support forum and our specialists will help you asap.
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
I have a suggestion for the “Show single variation” option: Currently, when this option is enabled, all variable product attributes are displayed as individual products. If a product has multiple variable attributes, such as size and color, the individual products are combinations of these attributes.
For example: Nike Air Force 1, size 41, color white.
However, this setup is not ideal for many stores. For instance, in a clothing store, the manager would often prefer to display the product colors separately, while showing each size individually in the shop page might not be desirable.
Please consider adding an option to specify which product attribute should be displayed as a single product. This would help resolve the issue.
Thank you.
Hello,
Thank you for the comment. We invite you to post and discuss your feature requests here https://woodmart.canny.io/feature-requests
Kind Regards
hi is there a way to add this functionality to Woodmart? Clicking on the 2 marked items in the 1st picture will open the filters section in the 2nd window. From here the product features are selected. Is there such a plugin for Woodmart? https://prnt.sc/A_XEqxxWZm4d https://prnt.sc/qYxV7bTNQ7f2
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
latest woodmart theme conflict elementor , I can not direct update the elmentor plugin from theme setting? then if update from wordpress plugin there, and then front end Elementor widget panel not loading? see screenshot https://share.nmblc.cloud/16dd7546 anyone has same problem? I did increse all memory limit, but still same problem
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Thanks for your reply, yes my support is expire , but please try do a test at your end, I don’t think I am the only one has this problem, I deativate the plugins, and no problem, used twenty theme, the elememtor works fine, because I can not dirly update the elementor plugin from your theme setiing, see screenshot. https://share.nmblc.cloud/103769f2
Please send us your admin access so we can check on your website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Hello. I have a question: Why marquee doesn’t work in topbar? I added in a HTML Block and it always worked, but in the latest version stop worked. is a bug? thanks. in header only prints:
I found the bug. Woodmart needs at least 2 HTML Blocks created to show one in the topbar. I don’t know why, but I added a new HTML block called “test” and then the first one I made with the marquee was shown. How can that be possible?
Hello,
Could you please send us your admin access so we can check what is wrong? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Can this theme (one license) use multiple websites?
Hello,
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
Hello Mega electronics demo headset block texts not visible.
Hello,
Thank you for contacting us. Could you please send us some screenshots so we can better understand what is wrong?
Kind Regards
When I buy the theme, can I use that on multiple sites?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
Should I buy the second theme with the same price? Do I need to buy in the first purchase or can I buy the 2nd licence later?
Yes, the price is the same for the second license. You can purchase it anytime later.
so there is no discount?
Unfortunately, there is no discount for multiple purchases.
There is suggestion for you kindly please restrict payment menthod on Frequently bought together and Free Gifts. For eg. if customer buy through Frequently bought together then he can pay through selected payment gateway and same in Free Gifts
Hello,
Thank you for contacting us. We will consider this as a feature request for our future updates.
Kind Regards
