18 comments found.
Check you email I sent some improvement in my new website.
Please check your mail
When I install it, it appears normal and the appearance is not what is on your example. What is the problem? I ask for video instructions on how to fill it in so that it looks good.
Hi, Please give us a screenshot or a video what problem occurred on your website at solverwp21@gmail.com. We’ll give you solution as soon as possible. Thanks and regard, SolverWp
I have already sent a message to your email asking for help
Hi, Please check your mail. Thanks
Hello,
I have added multiple paragraphs to the FAQ summary section, but they are appearing as a single block of text instead of separate paragraphs. Could you please assist me in ensuring that the content displays as distinct paragraphs?
Thank you for your help.
Hi, Please check your email. We replied there. Thanks and regard, SolverWp
is it possible to put a count down to the next event on the home page next to the event ?
Hi, Thank you for your comment. Can you please mail us at solverwp21@gmail.com. Our developer will quickly reply you. Thanks and regards, SolverWp
i emailed again.
Please check your mail
con we add razorpay payment gateway in this for charity plugin?
Thanks for your comment. For any theme related info please mail us at solverwp21@gmail.com. SolverWp
Hi.
After editing for hours and then saving my work the changes do not populate to my site. Is this one of those projects where everything in the site is pulling from pages and things like the pay settings that live somewhere other than on the site it was supposed to be installed on? How can I get the files on my server so I can actually edit my site?
Kindest Regards
Hi, Thank for using our theme. Can you please mail us with the problem d,Write details and give some screenshot so we can understand that problem. Mail us at solverwp21@gmail.com. Thanks and regard, SolverWp
Is this theme compatible with Elementor?
Yes, it’s compatible with elementor. If you face any problem please mail us at solverwp21@gmail.com Thanks, SolverWp
Can you send me the link to the documentation of the theme? I want the social media links to be open in the new Tab. I am not finding a way how to do that. please provide support on this issue.
Hi, I replied you in your mail. Please check it. Thanks and regards, SolverWp
Is this theme fully responsive or do you have to work between desktop and mobile devices to be sure it displays well on all devices. Thank you.
Hi, Thank you for your comment. It’s fully responsive theme. For more info please mail us at solverwp21@gmail.com Best regards, SolverWp
Hey, do this come with donation system or you have to use external tools like giveWP ,
Hi, Thank you for your comment. We have used giveWp Plugin to collect donation. For more details please mail us at solverwp21@gmaiil.com
Thanks and regards, SolverWp
I try many times with many ways to upload the one demo but every time there is missing My steps
1- Upload Theme: charity.zip 2- Active the Theme 2- Upload Plugin: One Click Demo Import 3- From One Click Demo Import: Import 3 Files From demo file Import Content: Demo-data Import Widgets: widget.wie Import Customizer: charite-customiser
But always tell me there is missing Files and can’t import all files
please contact me peter@cdsegy.comHi, Thank you for using our theme. We replied you in your mail. Please check it.
Thanks and Regard, SolverWp
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
plz resolve this problem
Hi, Thank you purchased your item. You may be uploaded whole file which contain doc file, license, theme file etc. open the zip and upload the file which name charite.zip. Now theme will install in your server.
For for help please mail us at solverwp21@gmail.com Thanks and regards, SolverWp
The demo is not working can you check this, i installed and only able to import one page view, can choose which demo to import
please check your email. We replied you.
Does this theme support WPML or other multilingual plugins?
Hi, Thank you for your comment. This theme as ready pot file. So you can use polylang, translatepress or other multilingual plugin. For any query please contact us at solverwp21@gmail.com
I am thinking about purchasing this theme and would like to know 1) Does the theme include all demos? 2) Are all features on the demo included with theme or will I need to get Pro to design my website pages like the demo?
Hi, Thank you for your comment. All the demo are available which we shown. You don’t need to purchase anything after purchased our theme. Thanks and Regards SolverWp
Dose this theme support RTL language?
Thank you for your comment. This time there no RTL language support. Hope we’ll be add it later
I am thinking to buy this theme but I have one question before buy. How can people donate through card or paypal? in your demon, there is only test donation & offline donation.
We are using GiveWP plugin. So all the payment gateway which using givewp plugin You’ll get all of them. See the plugin https://wordpress.org/plugins/give/
For more information please mail us at solverwp21@gmail.com
Just got this template now, The demo plugin is not working with the latest version of WordPress and when you put lesser version the demo is not importing if it does not work I will be calling for refunds
Thanks
Hi, Thank you for purchased our theme. We check our theme with the latest version of WordPress. It’s work properly. If you found any problem please mail us at solverwp21@gmail.com. Our developer will check and if there really problem our developer will give you the solution. Thanks and Regards, SolverWp
