14 comments found.
Where I can import the inner pages? Only home, blog and contact is imported
Contact our support mail: help.redindex@gmail.com
I opened a support ticket and no response have been received so far. Please check the ticket and let us know. Our launch has been on hold so kind of urgent.
Please email us for support: help.redindex@gmail.com
Hello, I opened support and so far I haven’t received a response, I would like to know how many days it takes for support?
Thanks!
Please email us for support: help.redindex@gmail.com
Hello, is Elementor Pro or Free necessary?
Thanks!
There is no need to buy Elementor Pro; you can customize it with the Elementor Free plugin.
Hello, I’m having trouble importing Initial setup.
After a long time it continues to wait and it doesn’t finish.
Importing Content Please sit tight while we import your content. Do not refresh the page or hit the back button.
Hi, thanks for your response; please contact support at: hello.reddevs@gmail.com . We will respond to you as soon as possible.
Hi there, I am having an issue because for some reason I am gettign like a white info at top of every page
Please contact help.redindex@gmail.com for support.
I just send you an email, thank you.
okay
Thanks for your quick support.
you are welcome
I’ve purchased the beautiful Optix theme and managed to access all of the Demo Pages, but can not seem to find any Headers or Footers nor the blocks like testimonials. Please can you advice?
Please contact us our support email : help.redindex@gmail.com
Could you please give guidance on how to achieve the navigation without background colour, like seen on Landing 03?
Please contact us our support email : help.redindex@gmail.com
This is a wonderful theme. Personally i found no challenges during the import; however, I noticed there were no template provisions for case study or portfolio despite them being on the demo. But overall, its lovely and perfect
Thanks a lot.
@Redinedx Please i’m having issues updating contents from Element. i keep getting server error. Please can you look into this as soon as possible? it’s stopping me from doing the needful.
??
Please contact us our support email : help.redindex@gmail.com
When I try to download the plugin RedTheme Core I get this error “Download failed. cURL error 28: Connection timeout after 10001 ms”
Any response?
You can find RedTheme core in the plugin folder. Please upload and install.
Please write us an email for support: help.redindex@gmail.com.
