11 comments found.
theme is poorly corded, loads very slow, secondly no proper documentation, thirdly a lot of errors can’t even import demo content on the Wordpress version
Demo content should be work without issues. Did you check theme requirements section? Please check it. If you have still problem please try to create ticket we will check it. Thanks
hi, this is a prepurchased question, i run https://hosting-peru.pe , and i already work win whmcs, one of the thing i need is to manage the main menu when inside of whmcs, can i achieve this with your theme? i see the standrad menu in your demo
Hello, You can use our theme for frontend and our WHMCS template for WHMCS not for win WHMCS. Thanks
hi, i mean “with” not “win”, my question remains, i need to add my own link on the menu
Yes you can use and do it. Thanks
Dear Support Team,
I opened a ticket regarding the domain search issue, and my ticket ID is #2408. I have already added my cPanel IP in WHMCS, but the domain search still isn’t working. The response I received from your team was:
“I know for WHMCS working fine. You need to provide your IP to WHMCS support so they can add it, and then it will work for your main site. Why don’t you understand?”
I’m having trouble understanding why the issue persists, even after providing my WordPress admin access for your team to review. If your team is unable to resolve this problem, could you please let me know if I can request a refund? I’d appreciate your guidance on how to proceed.
Thank you for your assistance.
Since you are using API key for domain search you need your domain IP reissues to WHMCS clientarea. Just talk to WHMCS support or create ticket with your domain when they it you clientarea. Your domain search will work. Thanks
Hello,
I am using the Hostiko theme, and I didn’t face this issue with it. WHMCS has already replied that this issue is with the theme. If you’d like, I can switch to the Hostiko theme for you to check. If you can’t resolve it, then please process a refund. Thanks, as this issue is related to the theme, not WHMCS.
Please reply with ticket we will check it and will try to fix the issues. Thanks
Hello,
I already provided a response today. Please fix my issues, and if you are unable to do so, kindly let me know here so I can submit a refund request.
Thank you.
Sure, we will check and going to reply you after check. Thanks
Hello,
I have submitted my new login details along with the Hostiko theme installation and configured API credentials. The Hostiko theme is working perfectly. Please check with your team and resolve my issue.
Additionally, I recommend that in your next update, you include detailed instructions in your documentation, similar to this: [https://akdesigner.com/whmcs-templates/index.php?rp=/knowledgebase/53/Configure-WHMCS-API-Key-for-Hostiko.html#whmcs-system-url](https://akdesigner.com/whmcs-templates/index.php?rp=/knowledgebase/53/Configure-WHMCS-API-Key-for-Hostiko.html#whmcs-system-url). They have provided clear, step-by-step guidance for creating credentials, which I couldn’t find in your documentation.
Thanks.
Sure, thanks
Everything working now. I have seen you added secret key filed to Identifier data and Identifer field add to secret key data. Check now so there is no fault for theme or our. Thanks agian for using our theme
Hello, I have seen it now and I am searching for the domain function. This is what I was telling you, that I have added the credentials, but it’s not working. Now, you’ve identified that my mistake was in entering it, but you keep saying the issue is with whmcs.com.
Anyway, thanks, my issue is resolved now.
It’s my pleasure
Hi Dear,
i buy this theme is greate but is too loaded even i am using high performance hosting with paid wp-rocket plugin
1. i want to add i cone in menu how can i add? 2. i configure whmcs so where i use this config how this work ?
also i can’t saw in the docs you can’t explain how this work whmcs ?
i want to add icon in menu how can i do that?
thanks
Fro WHMCS documentation you will get WHMCS forlder when download it. You want to add icon at main menu or dorp down. Using our RT Mega plugin you can do easily add icon to drop down menu. Also If you want to add icon to main menu you can user our RT Mega Pluign pro version.
For speed isssues can you please share your site URL with access with support tikcet so we can check it.
Thanks
Hi,
1. When I import a demo, the menu icon is imported. Where can I change the icon and text for the menu?
2. If I want to buy the Pro RT Mega Menu plugin, why should I buy this theme?
3. The theme is not user-friendly. It is very difficult to make even a simple text change on the page. I have to go into each element to edit it and then update the page.
4. I’ve read all the WHMCS documentation and configured my WHMCS credentials. What exactly does this integration do? Does it allow domain searches, plan purchases, direct updates from WHMCS, or something else?
5. When I import a demo, the images are not imported to my local server. Instead, they are loaded from your site.
6. You should provide an option to import just the settings or full content.
7. If you show something in the demo, you should provide full access to it, not a limited version. For example, I have to buy the theme first, then separately buy the RT Mega Menu Pro plugin. This feels like a bait-and-switch.
8. You need to add documentation on how to create WHMCS credentials and where to go step-by-step to generate and input the API credentials into the theme.
9. Please make the theme easier to use, with a clearer and more intuitive interface for configuration.
Thanks.
Hi, 1. We are using elementor template to make mege menu with icon so you can chagne icon from elementor template.
2. You don’t need purchase pro version if you don’t need extra option like add label to menu
3. This is fully super user friendly since we are using elementor all details you can chagne from elementor editor that is normal.
4. Yes WHMCS can do everything
5. You can change images path using search replace using elementor -> tools then replace URL
6. Full content and settings both
7. You don’t need pro version since you don’t need extra other options
8. We will add it sure but you can get WHMCS official documentation as well.
9. If facing extra issues you can create ticket to us we can help you easily. https://reactheme.com/support here you can create your ticket
Thanks
1. Got it, thanks!
2. For the next update, please ensure the option “Always Show” is hidden in the Mega Menu Pro: [https://myprintscreen.com/s/34ex4/5aff76a9ec](https://myprintscreen.com/s/34ex4/5aff76a9ec).
3. I can make the change, but when I try, it doesn’t produce the expected results with this theme.
4. I can’t do much right now, but for the next update, please include full documentation on how to create APIs and what access I need to set up in WHMCS.
5. I’ve made the change, but when importing the demo, all URLs need to be updated accordingly.
6. There should be two options when importing the demo: one for importing both content and settings, and another for importing only the settings without the full content.
7. Please avoid using pro features for this.
8. You should add documentation like other themes. They clearly explain everything, including API creation and implementation. I can provide an example video: [Hostiko Documentation Example](https://www.youtube.com/watch?v=lyR8b1O8sZI&list=PLPIK-PlHORXhnRie_TOSf-tsOC4bDgnVO&index=6&ab_channel=Hostiko). They provide a clear guide on how to change everything, including API setup.
Thanks!
Ok we will update accordingly. You can also create ticket if you facing issues. Thanks
The webpage is very unfriendly towards Chinese. Please optimize it. Thank you
What’s the issue issues you are facing?
Hello,
Are you planning to include dark and light themes soon (toggle button)? Is it limited to just the orange color, or will we be able to easily customize the theme colors, including the WHMCS template?
Will this theme support Blesta or Clientexec in the near future? If so, I’m ready to make a purchase today.
Looking forward to your response.
Not sure we will add toggle. But color you can easily adjust from Elementor kit and change globally. Also WHMCS has CSS variable so easily change primary color.
Yes we will try to add Blesta in future.
Not sure to understand (Elitehost theme comes with the WHMCS template (Not WHMCS license) and it’s compatible with the latest version of WHMCS version.) … I can only see WordPress template but not WHMCS theme.
I will update it with WHMCS template. Thanks for notice will do it asap. Thanks
Ok …. I bought the template for WHMCS template. Do you know when I can expect update ?
Yes I will update it today don’t worry. Thanks
Great Work, Congratulations GLWS 
Thanks a lot
Excellent job! Best of luck with sales! 
Thanks
Congratulations GLWS 
Thanks
Congratulations, best of luck with sales:)
Thanks