318 comments found.
Dear Frenify team, I have bought the Mow theme twice, now I have uploaded the last purchased Mow theme to a website and have noticed that the demo relink is not a listing page at all but posts are presented there. Unfortunately it does not fit the website, could you unlock the version for me so that I can use it for another website?
Hi
Please contact us via this link and send your dashboard credentials. We will check it out
https://themeforest.net/item/mow-blog-magazine-wordpress-theme/55485036/support/contactBest Regards
How to make a slider like in the Sport demo?
Hi,
Thank you for purchasing our theme.
I have sent you the XML file for the Sport Demo template via email.
Best regards,
I have not received an email for the sport XML file yet? When will it be sent?
Please check your email. XML file was sent yesterday
why im failed import demo “review”. Import Failed Whoops, there was a problem importing your content. can you help me?
Hi.
Thank you for purchasing our theme.
Please contact us by this link: https://themeforest.net/item/mow-blog-magazine-wordpress-theme/55485036/support/contact
Best Regards
please deactivate my lic, we want to activate it in live site
Hi.
Ok. Send your purchase code via private support: https://themeforest.net/item/mow-blog-magazine-wordpress-theme/55485036/support/contact
Best Regards
done
Resolved now
great, thank you
You are welcome
Is there a way to make the extra button not open the link in a new window?
Hi.
Thank you for purchasing our theme.
There isn’t such an option yet, but we’ll consider adding it.
Best Regards
Hi
Don’t you have any solution to remove “Featured image” on a post?
I can’t find it on the menu of the post.
Hi,
Thank you for reaching out.
Could you clarify if you want to completely remove the Featured Image from the post or just hide it on the front end while keeping it in the post editor?
1. To remove it: You can simply delete the image from the Featured Image section in the post editor.
2. To hide it: You can disable it via Theme Options or add custom CSS to prevent it from displaying on the front end.
Let me know which option you prefer, and I’ll guide you further.
Best Regards
I meant that the Featured Image should be displayed as the thumbnail for post lists,
but it should not be inserted inside the post when reading it.
In other words, I want the post thumbnail to be visible in the post list but not included in the post content itself.
Thank you in advance.
Hi.
Add below code to the Theme Optins >> Custom CSS:
.fn__single_image_wrap{display: none;}
Best Regards
I’m sure that there is a bug for “Related Posts.”
I can’t turn it off on the theme setting(Blog Single (wp post) – Related Posts).
I can’t find it on the theme setting.
https://i.imgur.com/9jXL2Vm.png
Go to Appearance >> Menus >> Manage Locations and remove assigned menu from Off-Canvas Menu
I’ve solved it. Thank you for your help. Please take a look at the “Related Posts” issue above.
Could you clarify the issue with “Related Posts”? I’d be happy to assist further.
1. https://imgur.com/zDXuBKM
2. https://imgur.com/a/qUx1Zsy
The related post is visible at the bottom of a post even though I turned off “Related Posts”.
Hope this help
Thank you and sorry for any inconvenience. We will fix it.
.
Hello, I am about to purchase this theme as it looks amazing and kinda fits what I am looking for, but, before doing that, by any chance will there be any major updates to the theme as I’ve seen on demos some problems: - on some posts or even demos homepage, like “News”, if you scroll down below, there will be a huge gap before footer; - will footer section have different aspects, like white background as example, as for the moment there is only one version it seems; - by any chance, is there an option to disable cursor animation?;
Thank you very much in advance.
Hi,
Thank you for your interest.
1. We have already fixed this issue and updated the News demo. There is no extra gap on the home page. Regarding the gap in blog posts, you can adjust it in the widget options.
2. Unfortunately, such an option is not available yet.
3. Yes, you can disable the cursor animation in Theme Options.
Best regards,
Ok, fair enough, thank you.
You are welcome
is it possible to show widgets only in home, not in single post?
Hi.
Thank you for purchasing our theme.
Yes, it is possible. Edit your post and in the post options find “Blog Main Sidebar” option and disable it.
Best Regards
we have to do it with every post? There is bot a global option?
Wait for a few hours. We will add this option
thank you
You are welcome
your theme is great and your support roxx, now if you can add a small logo to the scroll down menu, we will have the theme of our dreams just with 13 $
Thank you. We will consider that.
Best Regards
Not sure if the latest update has broken how standard pages render, like on the contact page, where it puts the text above the breacrumbs.
Hi.
Thank you for purchasing our theme.
We will fix it in 24 hours.
Best Regards
Hi,
We have already fixed this issue, but we are currently working on additional improvements, which may take some extra time. Once we update the theme, you will receive an email notification about the update.
Best regards.
Hello..
Love your work!
Just purchased and using on my new site: https:SideHustleBros.com and on my iPhone, everytime I touch my screen to start scrolling, the video post will automatically popup and cover the entire homepage? No matter what I do, the video will popup, and I have to “swipe the video away” in order to remove it. Can you take a look, and provide a fix for me?
Also, on each post, when I scroll down underneath the advertisement, there’s a lot of “empty space” on my iPhone.. on each post it’s like this? Can you have a look and fix for me?
I’m going to send my login details with you on your Themeforest profile and through your support channel!
Thanks, Winners!
Hi.
Thank you for purchasing our theme.
Replied via email.
Best Regards
Hi..
Yes, thank you.. I’m looking forward to your assistance!
Thanks, Winners!
Sure, we will check it out
I updated to 2.0.8, how do I add an “About” page like this on my existing site?: Added: new page About https://frenify.com/work/envato/frenify/wp/mow/news/about-us/
Hi.
Thank you for your great feedback.
Contact us by this link and we will send you this template: https://themeforest.net/item/mow-blog-magazine-wordpress-theme/55485036/support/contact
Best Regards
Are there any plans to add other Social media’s? Blue Sky, Threads etc?
Hi.
We will add them as needed based on demand, and we plan to include Blue Sky, Threads, and others in one of the upcoming updates
Best Regards
Bug in Frenify Ad widgets, applying the widget with adsense advertising the page grows by kilometers. I used two widgets separated from each other but a huge space appears until the bottom of the page.
Hi
Thank you for purchasing our theme
Please set Min Height 0 in the widget options
Best regards
Perfect, thank you very much. How can I make Widget Ads stick in sidebar while scrolling down?
It was min height value. In this min height the ad. Widget is sticky
Resolved.
Thank you for your great feedback.
Best Regards
I don’t use any social features so I don’t want any information about sharing of my posts.
So, how can I remove information about “Sharing” or others?
I’ve attached a screenshot, and you can find what I want to remove.
https://pasteboard.co/2qXs0cjIZPdr.png
Hi.
Add the code below as a temporary solution. We will include this feature in one of the upcoming updates.
.fn__relink_ricons .shares{display: none;}
Best Regards
Hi,
I’ve updated v2.0.9.
Does it have the above feature? If so, where can I find it?
Hi
We are working on it. Version 2.0.9 does not include this feature yet
Full change log is available in the description page:
https://themeforest.net/item/mow-blog-magazine-wordpress-theme/55485036#item-description__change-logBest Regards
Thank you for letting me know.
Hey, thanks for updates! Wanted to ask do you have plans to build normal user profile etc, profile edit? Cause at the moment user should switch profile picture, socials, in one word all what is with theme only from WP bar/wp interface, it’s a bit strange for that product. I can build it myself, but after if you will release profile there will be a lot of conflicts.
Regards
Hello!
Unfortunately, we are not planning to add such a feature.
Best Regards.
Hello, I just bought this theme and installed to my blog. unfortunately I couldn’t install demo content. Could you please help me?
And also I tried to install demo via manual upload, but there’s no DAT file / customizer file in the demoasset folder.
Hi.
Replied via email.
Best Regards
Hi there,
I am constantly getting updates email, how to update all these updates
Also if can, i see message about fixes today, there in share if you enable Email it has same icon as Facebook, maybe later you can add some custom field for share and icon field?
Hi,
We will fix this issue as well. You will receive an email once the update is available.
Best regards,
Resolved
Hello,
I have 2 problems.
1. I cannot use “Elementor” on the “Home”.
It says “Sorry, the content area was not found in your page.
You must call the_content function in the current template in order for Elementor to work on this page.”
2. If I turn off the feature “Votes Switcher” as “Disable” on the theme setting – “Viral”, the Home structure is broken with “There has been a critical error on this website. Learn more about troubleshooting WordPress.”
I want to turn off the “Votes” feature on the “Home”, blog pages and anywhere.
What should I do right now?
Hi.
Thank you for purchasing our theme.
We will check it out and get back to you as soon as possible.
Best Regards
We have resolved this issue and will release a theme update later today.
Hi
Thank you for fixing the issues quickly!
I’ve installed and it works well. Ver 2.0.7
FYI, if the notification for the theme’s new version is ready and to be updated on the admin page directly, many users can update with ease.
hope this help.
Thank you, resolved
Hello, yes the topic is promising and what I buy. I am a journalist and you may be able to guide me with some problems: 1 – Subtitles or excerpts in blog-singles are not displayed 2- Modify font size and number of words in Elementor extracts.
Thank you
Hi.
Thank you for purchasing our theme.
Replied via email.
Best Regards