Hi,

Masonry Post Grid loads the data via ajax by retrieving the data from the WP Standard ajax end point – /wp-admin/admin-ajax.php

So, in order to resolve the issue, you should omit /wp-admin/admin-ajax.php from caching policies either on Cloudflare or your caching plugin if any.

Kind regards,

BoldThemes team

Many thanks!

Your solution didn’t help resolve the Cloudflare issues. I had to further refine the AJAX problems. Maybe this will be useful to someone:

func php:

<?php // AJAX hooks add_action(‘wp_enqueue_scripts’, ‘korsel_child_enqueue_scripts’); function korsel_child_enqueue_scripts() { wp_enqueue_script(‘korsel-child-ajax’, get_stylesheet_directory_uri() . ’/js/ajax.js’, array(‘jquery’), ‘1.0’, true); }

wp_localize_script('korsel-child-ajax', 'korselAjax', array(
    'ajaxurl' => admin_url('admin-ajax.php'),
    'nonce' => wp_create_nonce('korsel-ajax-nonce')
));

// AJAX handlers add_action(‘wp_ajax_nopriv_korsel_load_content’, ‘korsel_load_content_handler’); add_action(‘wp_ajax_korsel_load_content’, ‘korsel_load_content_handler’); function korsel_load_content_handler() { check_ajax_referer(‘korsel-ajax-nonce’, ‘nonce’); }

// Ваш код обработки AJAX

wp_die();

// Error handler add_action(‘wp_ajax_nopriv_korsel_ajax_error’, ‘korsel_ajax_error_handler’); add_action(‘wp_ajax_korsel_ajax_error’, ‘korsel_ajax_error_handler’); function korsel_ajax_error_handler() { wp_send_json_error(‘AJAX error occurred’); }

js/ajax.js

jQuery(document).ready(function($) { ‘use strict’; });

// AJAX request with error handling
function sendAjaxRequest(data) {
    $.ajax({
        url: korselAjax.ajaxurl,
        type: 'POST',
        data: {
            action: 'korsel_load_content',
            nonce: korselAjax.nonce,
            ...data
        },
        success: function(response) {
            if(response.success) {
                // Handle success
            } else {
                console.error('AJAX Error:', response.data);
            }
        },
        error: function(xhr, status, error) {
            console.error('AJAX Error:', error);
            $.post(korselAjax.ajaxurl, {
                action: 'korsel_ajax_error',
                error: error
            });
        }
    });
}

The reviews are god awful on Bold Page Builder plugin – https://wordpress.org/plugins/bold-page-builder/#reviews

Hi,

Can you please send the site url, wp-admin credentials and ftp credentials using contact form on our profile page – https://themeforest.net/user/boldthemes (right hand sidebar) so we can take a closer look at the issue.

This is the first one in more than 80k installations, so it has to be something specific to your WP environment.

Related to the wp org reviews, sometimes people are having hard time recognizing the greatness. Nevertheless, 4.60 average rating based on 2474 ratings for our themes on ThemeForest (and all are based on Bold Page Builder) tells a somewhat different story.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase. This is actually a question for your hosting. It can be done using wp-config.php or php.ini – https://code.tutsplus.com/how-to-increase-max_execution_time-in-php--cms-37017t but first check if you can do it using control panel of your hosting.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Sure, we set them to dark just to illustrate the flexibility of the theme.

Kind regards,

BoldThemes team

Hi,

Now it works from our end as well. It seemed like JavaScripts were not minimized correctly last time we have checked.

Sorry for false alarm.

Kind regards,

BoldThemes team

Thanks for all the help, I really appreciate it! I have solved the problems that were there for me. Now, the website I am using now under boldthemes is poorly optimized though, I have tried with a freelancer through fiverr to get this better like a third-party plugin W3 total cache but apparently it is hard for him to get a better score through the boldthemes website builder . we are requesting scores through google pagespeed insights, it would have to do with “object cache” we have tried all sorts of things like minify css, html etc,.,. but the pages just go blank. We also tried with litespeed plugin to use the advanced or aggresive preset but there it was also the same story. I am trying to get the scores up so this combined with the SEO for better ranking.

Since you guys are the website builders and plugins: Do you guys have any idea what needs to be done to get better scores? I only use homepage 1 and services page, which I then duplicated for other pages.

I know my support has expired, unless you guys can help me with that I would be happy to renew it.

Do you guys possibly have a service to get the website speed up?

Hi,

There is a number of factors that influence Page Speed Insights Score. In general, speed optimization of the site requires caching plugin to be used, although with some general knowledge of how things work within the web page.

The factors that you can not influence are DOM Size, unused CSS and unused JavaScript – these are given by the page builder and are not specific to Bold Page Builder alone, but to all page builders in the market as they need to generate JS and CSS overhead to cover all available functional and design variations.

Everything else can be optimized either through content restructuring, additional css, image optimization or optimizations through caching plugin of your choice (combining, minifications and deferred loading of various scripts).

Unfortunately, we do not provide such custom optimization services

Kind regards,

BoldThemes team

Hi, please update theme to the latest version (1.1.5).

After updating theme, now everything is alright. Thanks.

Please help

Hi,

The current Korsel version is 1.1.4 – https://documentation.bold-themes.com/changelog/korsel-changelog.txt

Updating the theme to the latest version should resolve the issues. Once you update the theme, make sure to update the Korsel plugin and delete and reinstall the Importer plugin.

You can update the theme using one of the methods described here: https://boldthemes.ticksy.com/article/7123/

Regards,

BoldThemes team

Hi,

Thanks for contacting us.

As you have noted, our demo is not fully optimized for speed performance (score of 51), but as far as the rest of scores are concerned, they are not bad at all.

Now, if you take a look at diagnostics, you will notice the following:

Render Blocking resources and minification of CSS – we haven’t minimized, combined and we are not deferring non-critical JS/styles. You should certainly do that on your production site using third party caching plugin.

Serve images in next-gen formats – our images are jpegs and pngs – in your production environment you definitely should use WebP format

Largest Contentful Paint Element – the content of our hero slider is loaded with css animations – you should definitely avoid this in your production environment – no animations in first fold elements is the best practice.

Layout shifts – you should add the height css properties throughout the site which would prevent layout shifts – we haven’t done that on at least 4 elements as we need to keep the holder DOM elements flexible so our design covers all use cases

Etc etc etc…

The things you can not influence are:

Reduce unused CSS – perhaps some CSS tree shaking plugin can clean out the css, but general purpose themes, such as korsel, need to cover all design variants – thus they usually contain unused CSS

Reduce unused JavaScript – the same story here

Avoid an excessive DOM size – this really depends on the amount of content on your page – we wanted to showcase as much as possible

Hope this helps understand the score a little better

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

The latest theme version is compatible with the latest version of WordPress 6.3.x – https://documentation.bold-themes.com/changelog/korsel-changelog.txt

We still do not have the 6.3 compatibility tag available on the theme profile, hopefully ThemeForest will introduce it soon.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Corsel is not compatible with Elementor and there is no Elementor compatible version available.

Kind regards,

BoldThemes team

Hi,

The theme has been updated some time ago.

Please update the theme to the latest version – 1.1.1 https://documentation.bold-themes.com/changelog/korsel-changelog.txt

Please make sure to update the Korsel plugin and Bold builder plugin as well once you update the theme.

You can update the theme from wp-admin using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the theme documentation: https://documentation.bold-themes.com/korsel/theme-customization/ , section 3.11 Update theme

Kind regards,

BoldThemes team

I found the solution. Under Appearance > Widgets > Header Menu Widgets

Hi,

Thanks for contacting us.

Yes, the theme supports RTL – although we do not have RTL demo to start from

If you import one of our existing demos and switch to one of the RTL languages, all default theme elements will switch its orientation (header, menu, paragraphs..), but the ones with the alignments and positions set within Page Builder, will need to be corrected by you (by using drag and drop for repositioning or by changing the alignment)

Kind regards,

BoldThemes team

sent via themeforest. thanks

Hi,

We have approved a refund as requested.

All the best,

Kind regards,

BoldThemes team

thanks very much

Hi, 1 last question, using white logo, so need to know how can add color to header area? https://quidemautorent.veebilahendus.ee/hinnakiri/ pw: 12345

Hi,

Try the following:

header.mainHeader, .logo, .bt-vertical-header-top {
    background-color: #5880c1 !important;
}

Kind regards,

BoldThemes team

Hi, excellent, thank you very much!

Hi,

Thanks for contacting us.

Korsel is not compatible with the Elementor, you need to use Bold Page Builder. So, as a consequence, no Elementor plugins will work with the theme

Kind regards,

BoldThemes team

That’s too bad! Most of the car parts/garage theme have a very poor implementation for product filters. We need a brand/model/year filter integration and I was able to do one with SmartJetFilters only. All the other filters are very finiky. If your theme had that filter, it would be to PERFECT theme! Awesome design

Thanks

Hi,

Thanks for the purchase.

Indeed, you need to install WooCommerce prior to demo import if you wish to import the products as well.

Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/, and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase. Korsel does have only one xml import file – all the home pages featured on our demo – http://korsel.bold-themes.com/ are included in that import file as static pages.

Please refer to the theme documentation on how to set the desired home page – https://documentation.bold-themes.com/korsel/getting-started/ section 2.7 Homepage version.

Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Once you pick the homepage you wish, you can set the overall theme settings in line with the chosen homepage and this will adjust the overall colors scheme, background color, fonts and other theme settings for all inner pages as well.

For the details, please refer to the theme documentation, section 07, Homepage version – https://documentation.bold-themes.com/korsel/getting-started/

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us and thanks for the purchase.

Yes, the theme does work on WP 6.0 without issues.

Should you need any support in the customization process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team