20 comments found.
Hi,
We are currently using the InClinic theme on our website and built it with Elementor Pro. Additionally, we have installed the CMS Addons plugin, which we have been using for years without any issues. The website ran smoothly until recently when we encountered a problem and reached out to Elementor Pro support for assistance.
The issue we are facing is that forms and some widgets are not displaying on the front end. The forms were created using Forminator, and many of the affected widgets come from the CMS Addons plugin.
Upon investigation, Elementor Support confirmed that the CMS Addons plugin conflicts with Elementor, causing some elements to malfunction—especially the forms, which are not displaying or functioning correctly when submitted. To verify this, we deactivated the CMS Addons plugin, and Elementor’s widgets started working properly. However, this disrupted the website’s layout since many sections rely on the CMS Addons plugin.
As a result, we cannot simply disable the plugin entirely. We are reaching out to you for assistance in resolving this issue and addressing the conflicts so that our website functions properly without compromising its design.
Hello, thank you for contacting!
There are no known issues with the latest theme version functioning. Please make sure to use 1.2.0 theme version that is available for download on Themeforest (don’t forget to update the theme plugins). After the theme and plugins are updated we recommend you to proceed to Elementor > Tools tab, click Regenerate Files & Data button, save changes and clear your browser/server cache.
We should note that personal assistance is provided via the tickets system – should you have any other questions/issues with the theme functioning please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
I cant override your posts theme or edit it Elemtor, Ive tried scrapping it and just doing a standard Guttenburg post but it still imposes you template, its very frustrating
Hello, thank you for contacting!
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials and our support agents will take care of it.
Thank you!
How to enable the scroll to top button?
Hello, thank you for contacting!
You can add the button to the Header template using the Icon widget. Please make sure to add the link – #cmsmasters-scroll-top. Here is an example screenshot.
We should note that personal assistance is provided via the tickets system only. Should you have any other questions please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials and our support agents will take care of it.
Thank you!
I activated my theme licence on test server and on test domain and then I deleted then but I forgot to deactivate the licence and now I am getting this error and I need it to be solved ASAP plz
Hello, thank you for contacting!
Personal assistance is provided via the tickets system – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress credentials and our support agents will deactivate the license for you.
Thank you!
Is it possible to change “department” slug to “services”?
Hello, thank you for contacting!
Sure, you can change the slug to the needed one. You can learn how to change the custom post type slug here. Should you have any other questions please feel free to contact us at https://cmsmasters.net/help-center and our support agents will be happy to help.
Thank you!
Thanks. I was testing the Atlanta version and it seems the booking overlay doesn’t work. It’s coming up behind the main content, and so it can’t be accessed.
Hello!
Thank you for collaboration! It was a caching issue caused by the WP-Optimize plugin, we have purged the cache and pleased to inform that the problem has been resolved at the moment. Please check the demo again.
Thank you!
Is the theme compatible with PHP 8.0?
Hello, thank you for contacting!
Yes, the theme is compatible with PHP 8.0.
Please feel free to contact us at https://cmsmasters.net/help-center should you have any other questions.
Thank you!
Excuse me I had an issue with my site and had to reinstall into a subdomain to restore it. however when i enter the license it states domain limit reached. Please help, I have already submitted the request on the support site under this same username
Hello, thank you for contacting!
Your request is answered at the moment, please check your Inbox and Spam folders.
Thank you!
Hey, Thank you for the quick response, I dont know whats going on but I have nothing but the theme and the plugins installed (was that way before I even reset the site, which in fact is the reason I reset it) and I am havin the same ELEMENTOR VS CMS Masters Elementor Addon Plugin Issue. Help would be greatly appreciated. I have already sibmitted a new ticket
They replied this: “As I can see, required modules are disabled on the server, as shown on the screenshot: https://www.screencast.com/t/mLfQyzLpLNg There shouldn’t be any issues in the Site Health Status as well: LINK
Besides, your server does not meet the minimum requirements: LINK For correct theme installation and demo content import, please increase the following settings: max_execution_time to 600 and max_input_time to 600
As mentioned earlier, according to Themeforest policy your term of free support has expired as the theme includes support for 6 months from the purchase date: LINK Please renew support in case you need our further assistance: LINK
Best regards!”
You do know that has absolutely NOTHING TO DO WITH a plugin execution error in a site that was previously working, right? I call this a SCAM, HELP ME FIX IT, NOW.
Hello again,
As I can see from your website now the issue with the requirements is resolved and the content is displayed correctly. Please also note that is is highly important to use the latest theme and CMSMasters Elementor Addon to avoid problems with Elementor latest version incompatibility.
Please let us know if there are any other issues you need help with. Thank you!
Elementor not working with CMSMasters Elementor Addon. Anybody fix it? I can’t Activate two Plugin same time. 
Hello, thank you for contacting!
The issue you have isn’t a typical one – there are no known problems with Elementor and CMSMasters Elementor Addon functioning. There is a need to investigate the issue from your end – please submit us a request at https://cmsmasters.net/help-center/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of it.
Thank you!
I did it and they so fast support now! Thank you so much! i love this design.
You are always welcome!:)
After the latest Elementor update, my theme is now broken and showing depreciation errors everywhere. I submitted a ticket. Please advise.
Hi, thanks for contacting!
Our developers are working on the theme update, it will be uploaded on the themeforest as soon as possible. At the moment we can recommend you temporary rollback to the 3.5.6 version in the Elementor – Tools – Version control tab. Appreciate your understanding.
Thank you!
RTL?
Hello, thank you for contacting and for your interest in the theme!
Yes, RTL languages are supported. Please feel free to contact us at https://cmsmasters.net/support/ should you have any other questions.
Thank you!
presales – question – can u pls in stall in shared hosting
Hello, thank you for contacting and for your interest in the theme!
We’ll gladly help you with the theme installation just please install WordPress and submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
I am not able to install theme and its demo data. I contacted you via support.
Hello, thank you for contacting!
We’ve received your request and it is answered at the moment, check please.
there’s some problem with the plugin Forminator on the installation
Hello, thank you for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end – there shouldn’t be any problems with the plugin Forminator on the installation. Please submit us a request at http://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
I had start to install and click need dummy data, but not work. how to import demo page? thanks
how to Import home page demo page? thanks
it’s not work, cant see any dummy page
Hello, thank you for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end – there shouldn’t be any problems with the demo content import. We received your ticket on the matter and it is answered at the moment, check please.
Thank you.
looks GREAT!
Thanks a million!
Congratulations! Nice Work, GLWS 
Thank you!
Congratulations!, GLWS
Thanks a bunch!
Great Work, Congratulations GLWS
Many thanks!
Nice work, GLWS
Thank you!
Congratulation, best of luck with sales
Thank you very much!
