178 comments found.
Is the web developer going to fix WooCommerce out of date error on the site? I have had this error for over a year and was told it was going to be fixed in January:
Your theme contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce
When the user inputs an incorrect password, they are not notified its an incorrect password, the screen just refreshes. Can you let me know why this happens?
Dear Developer,
Before purchasing, I have a few questions:
Update Frequency: How often do you update the theme? Is there a fixed schedule for updates?
Feature Roadmap: Do you have a roadmap for new features or improvements over the next 6-12 months?
Documentation: How detailed is your documentation? Do you provide video tutorials as well?
Mobile App Integration (if possible): Are there any plans for mobile app integration in the future, or is this theme compatible with any mobile app solutions?
Thank you for your time
I purchased the theme, and after installing it, I encountered a problem when submitting a post. I’m getting the following error in the console: Uncaught ReferenceError: bp_get_cookies is not defined
Hello I just purchased the theme. I created some profiles but I’m unsure of how to join a group?
Hello,
This theme is based on BuddyPress plugin please create ticket here we will send screenshot https://www.radiustheme.com/ticket-support/
Thanks
Hi
How do I change the domain, I uninstalled the theme on that main domain, but I want to put it on another, but this message appears:
’’Your key has been installed on another domain’‘
’’ Purchase code already activated for one domain!!!’‘
How to reset to be able to activate the theme on another new domain?
Hello,
I just reset the url. You can active again.
Thanks
Hello Buddy, Can you assist with the below query:
1. Is there a way to make the Terms and Privacy policy checkbox appear on the registration form. 2. Is there a way for users to flag objectionable content. 3. Is there a way for users to block abusive users
How do I get captcha working? I have my keys, but no shortcode and I need it working.
Hello,
Your support expired please renew support then create ticket https://www.radiustheme.com/ticket-support/
Thanks
Getting a white screen when trying to login as the admin. The site displays fine, just can’t access the admin with Cirkle theme active. What should I be checking?
Como se cativa el shortcode de recaptcha? lo instale en ingreciones de Elementor, y ademas instale un plugin, y sigue sin aparecer en login page. En la seccion de customazer me dice que ‘recaptcha shortcode’ donde se obtiene eso? o como se configura, ademas como cambio los campos de registro, y como elimino el punto ese animado que sale en el logo, no se ve bien con mi logo.
i have activated the theme but when i go to do the demo import i only get 2 pages and no images added
Hello,
Please create ticket with access we will check and import the demo data https://www.radiustheme.com/ticket-support/
Thanks
Is this compatible with BuddyBoss?
Sorry it is BuddyPress base theme.
support work disgusting , have not responded for more than 4 days. constant problems What are you rewriting manually I have already asked several times to install the beta version to reset the key more than 30 email messages. everything was rewritten manually. asked the same question several times, no answers, there is a full correspondence . asked the question Let me buy you again that to get a new code there was no answer .
Hello,
Sorry sir you face an issue with support. I don’t see any pending ticket.
Can you please create a new ticket and send me the ticket Id, I will check again.
Thanks
Hello! Any plans to make an App? Beautiful theme!
Hi,
Sorry don’t have a plan for this plugin.
Thanks
Is this theme multi-language? That is can one use it for French speakers?
Thanks for your interest. Yes support multi-language.
This item have native android app?
Sorry don’t have mobile app.
very bad support system. very much upset to use this roughest support system.
Hello,
Sorry for late reply. We encountered an unexpected situation in our country and were without internet access from the night of July 18. We are now back to work.
We already replied you please check.
Thanks
very unprofessional
Hello,
We replied you 5 days ago and provided you solutions. Waiting for your reply.
Thanks
I would love to implement this awesome theme for my community. But I need to get a cost approval. Is there a rough estimation e.g. of the total or yearly costs of all the plugins/licences needed to use this theme and all its provided functionalities? This would help me pretty much.
2nd Question: I guess I can decide in backend, which functionalities shall be active and available for the community?
Maybe
- RadiusTheme
Thank you in advance and best wishes, Marius
Hello, some doubts:
Is there a way to restrict the creation of blogs to certain users? Is there a way to change the dynamic of followers instead of friends?